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Status Group Reviews 1,238

•
TrustScore 5 out of 5

4.8

Jeweller
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See what reviewers are saying

Rated 5 out of 5 stars

Now a days its really hard to trust a shop and to purchase online or whether the website or store is legit, but when suddenly found this status group I couldn't believe my order arrived so fast and Th... See more

Rated 5 out of 5 stars

I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful an... See more

Rated 5 out of 5 stars

Ordered a Orient chronograph solar watch on Thursday evening. After placing the order I realised I had forgotten to order the link removal kit. I email Status Friday morning, thinking I had left it to... See more

Rated 4 out of 5 stars

Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... See more

Company replied

Company details

  1. #49 of 111 best companies in Jeweller
  2. #17 of 31 best companies in Jewellery Repair Service
  3. #21 of 50 best companies in Sunglasses shop
  4. #17 of 27 best companies in Watch repair shop
  5. #51 of 127 best companies in Watch shop

Written by the company

Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Flawless transaction

Flawless transaction. Delivered on time. Thought I had a problem with watch which I sorted but watchstatus replied to my emails immediately. Recommended.

2 January 2024
Rated 1 out of 5 stars

Whole watch has been put on wrong the…

Whole watch has been put on wrong the way wasnt able to get a link took off it from different shops they all broke their tools trying to fix it!

6 December 2023
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Reply from Status Group

Dear Chantelle,

Apologies to hear this. We have got in touch via email and offered a free return, so we can replace your watch if necessary. We have a full cover guarantee in place for the very rare occasion we encounter a defect like this.

We are yet to receive a response from you, please get in touch so we can resolve this.

Thanks.
WatchStatus Support
info@watchstatus.co.uk

Rated 4 out of 5 stars

Delayed but happy with purchase

Order delayed. It took a week to arrive. Excellent communication. To be fair, seller did offer a refund after there wasnt a definite date from the supplier. Held on. Superb Rotary watch.

28 November 2023
Rated 5 out of 5 stars

Service & experience A1!

Great speedy service from start to finish ! The exact (genuine) 🙂 watch I wanted ⭐️ Fully informed all through as to delivery etc ⭐️
Absolutely no complaints! 10/10 😁

29 November 2023
Rated 5 out of 5 stars

Excellent

Ordered the watch and was immediately informed of confirmation of order, and shortly after, despatched. Watch arrived next day well packaged and exactly what I wanted. Thanks Jordan

30 October 2023
Rated 4 out of 5 stars

Great Burbery City Watch

Great Burbery City Watch that looks and feels a lot more expensive than it actually is.. It makes a nice treat for myself after a difficult couple of months with my poor dog...

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Wow what can I say Jordan fantastic…

Wow what can I say Jordan fantastic customer service from start to finish would definitely recommend this company and definitely if you have any problems Jordan is the guy to help you Thankyou so much for all your help and amazing service

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Browse longer

Everything went smoothly when I ordered the watch, delivery was brilliant the only downside was that if I had browsed longer I would have been able to save myself a considerable amount of money as I could have bought it cheaper.

9 October 2023

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