Stebbings Reviews 

417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, making the car-buying process smooth and pressure-free. Many appreciate the excellent customer service, noting clear communication and helpful guidance from initial inquiries to vehicle handover. The overall experience is often described as effortless and pleasant, with people feeling well-looked after and respected throughout their purchase. However, some customers also noted issues with product readiness, such as vehicles not being fully charged upon collection or having unexpected marks. A few reviewers experienced delays in resolving problems like AC faults, unfulfilled promises regarding paperwork, and difficulties with email communication, leading to feelings of being unheard or misled.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, professional, and... See more

Service

Clients share positive opinions on service, consistently praising the staff for their efficiency, knowledge,... See more

Product

Customers had positive experiences with product, often praising the excellent condition of the cars and the... See more

User experience

Customers consistently note positive experiences with user experience, describing the car buying process as... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional staff who go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What fantastic service I received from the staff at Stebbings. Friendly, smily and so honest and upfront with their sales and numbers. Both Tom and Tom were especially helpful, no pressure from them w... See more

Rated 5 out of 5 stars

What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was s... See more

Rated 5 out of 5 stars

Wow what an asset Jack is to stebbings. Not been doing the job long, but you wouldn't have known. He was very effecient, knowledgeable, polite and friendly. A very pleasant experience. Not pushy an... See more

Rated 5 out of 5 stars

From my initial phone call enquiring about a car for sale, to visiting Stebbings to discuss a deal. Thomas Boyns was the Sales Executive who guided me through the process of trading in my old vehicle... See more


Company details

  1. Car dealer

Information provided by various external sources

All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customer’s complete satisfaction.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(417)

184 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Tom boyns

Fantastic service from Tom boyns, seen the vehicle today and taking it home today. Great price on my part ex. And the finance very simple, will be back for my next new vehicle. Thanks again tom and the team.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, professional service

Smooth, professional experience throughout the whole process. Tom Boyns was an absolute pleasure to deal with. Quick replies on emails and extremely quick process on collection. In and out in 10 minutes.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpfull

Very helpful , friendly, and sales person Chris was very kind highly recommend for buy your next car from them. From your dream car to one that's more suitable .(Lotus to a Astra).we live about 30 miles away and if we walk around the local supermarket we can see lots of cars with the Stebbings cars sticker on them .

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Jake the salesman was amazing

Jake the salesman was amazing. My daughter bought a car there a few weeks ago and I was very impressed by him then. When I bought mine he was very genuine and honest and tries his best to help in any way. Wonderful service would highly recommend buying a car from him.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Wow what a lovely car

Wow what a lovely car..the car is just three years old and has only 11000 miles on the odometer…everything is just like new, when you look under the bonnet it’s immaculate.
My salesperson was Neamh and she was very good, she had got everything ready for me on collection day.
I will definitely be recommending Neamh and Stebbings as the place to buy a really good car.
Thanks David.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Charlie was very polite and helpful

Charlie was very polite and helpful, I’m not a car person and he was more than happy to show me around the car after purchase to demonstrate how to function all the features. He provided a clear explanation on add on services they provide and have a clear idea if it was suitable for my needs.
He went through a vulnerability questionnaire even though I would not class myself as vulnerable to ensure I was happy and I felt safe marking the purchase. Thanks Charlie

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Chris Martyn was lovely when I was…

Chris Martyn was lovely when I was buying my beautiful car. He was kind and patient and really helpful with all my queries. He helped me with test drive and even made me cups of tea! Lovely guy and excellent company. Thanks so much Chris!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I have been thinking about an upgrade…

I have been thinking about an upgrade for a while and wanted to have a look at my options. I went to Stebbings not knowing much about cars however Tom assisted me through the whole process. If I had concerning questions, Tom would know straight away with confidence. A really friendly experience and would recommend the dealership to my friends.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

It's a six hour round trip from home to Stebbings, so I had a numbers of questions, before we made the journey. We dealt with Jake one of the Sales Execs, from the outset, Jake was very professional, he answered all our questions and followed up in writting, he gave us the confidence to travel to see the car. From arrival to buying the car and driving it away, Jake was great, again very professional, not pushy at all, explained everything and went out of his way to make sure we had a great experience, he was a pleasure to deal with. We bought the Audi A5 which was in great condition, as are all the cars we saw on the day. I would definitely recommend Stebbings and would certainly buy from them again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I got my first car on finance from here…

I got my first car on finance from here and my experience was really good. Tom was really good and helped me understand everything and as a younger female driver I didn’t feel like I was being mugged off at all during the process.

30 January 2026
Unprompted review

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