Steer Automotive Group Reviews 1,445

cant recommend Steer enough 5 star from me they dropped my car back great job Thank you

My vehicle was picked up and dropped off which was great. The cars repairs were excellent. All round fantastic service

Minor repair done on my company car. Great service!

Very professional and friendly service, nothing too much trouble!
My car was fixed within a week and r
Returned clean without any problems.
Highly recommend!

Called in to Steer West Maidstone this afternoon thinking we needed to collect a hire car but it was our error.

From the moment we arrived the staff were very friendly and welcoming. The receptionist kindly arranged for one of their staff members (Lee) to drop us into Maidstone. Lee broke away from his lunch without issue.

We really appreciate everything the staff did to help us. Thank you Ella Tillin

I cant recommend Steer enough 5 star from start to finish from the administration staff to the staff that collected and dropped my car back and it was delivered perfect 👌 FANTASTIC job Thanks for making a stressful time so easy 👍

110% for the whole process, from beginning to end.
Staff courteous, keeping me informed of repair progress was superb, repair itself excellent. Extremely happy overall.

Good communication. Happy to answer updates whenever I called. Let me know when there was a delay outside of their control. Returned car clean and looking good as new. Repair is great.

Very friendly check in staff who were very helpful. Work was carried out quickly and to a high standard. And communications were top notch.

Amazing service from Josh and Steve who managed to sort the under tray of my car which had slipped down and although not directly related to work I had done they kindly sorted this for me free of charge. The service and support was great and I am very grateful . Thank you so much !

Was directed to Steer Tamworth for a repair after insurance claim.
Very straightforward to book in, gave accurate timescale of repairs, kept me informed, work completed on time and to a high standard. Very pleased with the result, and great customer service - even returning my car to the hire car location in case I missed their closing time and saving me an additional journey.

We had some repair work done by Steer Automotive and overall the experience was excellent.

Shortly after collecting the vehicle we noticed a couple of small chips on the repaired sill area. When we contacted the team they responded quickly and asked us to bring the vehicle back so they could investigate.

They were very professional throughout – checking the repair, adjusting the door alignment to rule out any contact, and redoing the affected area. They also added clear protective strips to help prevent future damage.

Given we’re about to leave on a long road trip, they worked hard to accommodate a very tight turnaround for us, which we really appreciated.

Good communication, fair approach to resolving the issue, and great customer service. Thank you to the team for sorting everything out so quickly.

Amazing,, 2nd time here in under a year.. And again, the work theze guyZ do are outstanding. Courtesy Car supplied. Thought my new car was a write off considering where the damage was.. Thanks GuyZ .. S.J.W Bristol. The best panel & paint sprayers EVER.
PS.. forgot to mention the constant updates from all reception staff TY...

Brilliant service from start to finish - great communication the whole way through

I would highly recommend Steer Prestige at Maidstone as they did a great job on repairing my car recently. The staff were all very professional, knowledgable and very helpful. Steve went above and beyond my expectations in seeing that all the work required was done as quickly as possible. Also Lauren and Hazel were great at updating me on how the work was going. So nice to deal with people really taking pride in their work/jobs. I would definitely use them again and I am recommending the garage to all my friends.

I had my Nissan Juke repaired at the Broxbourne branch and I can say that the service i received was exceptional. David the manager is professional and courteous and understanding to the highest level. Michelle and Fiona on reception gave excellent customer service and were very reassuring. Kurt gave expert advice and his professionalism was outstanding. I can thoroughly recommend the services of this branch any day. Mandy.

Great service - I was happy with my repair and the updates I got through the online portal

I had an accident and my insurer chose Steer Chippenham to repair my car. I had requested a swift repair as I had to make a long journey in the car very soon. Steer went out of their way to get the repair completed in time. In fact it took them only a few days to complete. The work was perfect and I was extremely happy with the service I received from everyone at Steer Chippenham.

Car was damaged - went through there insurance and was passed on to to Steer Chippenham branch - I am so impressed work was done within 24 hours and car looks brand new again. Woman on reception was fantastic and the day I pick car up the gentleman was fantastic aswell!

I used Steer Southampton for my car paintwork repairs and I am very pleased with the Quality of workmanship and communication was very good as well. They kept me informed of progress made during the repair process and collection of the vehicle went well, with paperwork supplied including certification where applicable and advice going forward for care of the new paintwork.
I would recommend this branch at Southampton, as this is the second time I’ve used them with no hiccups.😁