We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
Company replied
Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
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Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were comp... See more
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Company details
- #26 of 32 best companies in Uniform Shop
- #56 of 80 best companies in Children's clothes shop
- #330 of 601 best companies in Clothing Shop
- #121 of 217 best companies in Shoe shop
- #82 of 148 best companies in Sportswear Shop
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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A brilliant experience
A brilliant experience. Joy and all the staff were extremely helpful with what I needed and in what sizes. Defiantly go here for sports kit for eton and in general.
8 June 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review and I am sorry to hear that you have not received your order.
I can see that this was dispatched on the day that you placed your order, but it seems to have been held by the courier. I do apologise.
One of the team will be in contact to rectify this for you.
Many thanks
Stevensons
Safe & efficient uniform shopping
I can shop online for my child’s specific school and have delivered to my home very next day safely & efficiently
26 May 2026
Reply from Stevensons
Many thanks for taking the time to leave a review
Reply from Stevensons
Many thanks for taking the time to leave a review
Emily was just brilliant
Emily was just brilliant! Supported us all the way through and made the experience really smooth.
6 June 2026
Unprompted review
Reply from Stevensons
Many thanks for taking the time to leave a review
The company is amazing
The company is amazing, I was sent the wrong blazer by mistake. I got in touch by email and the responded straight away and sent another blazer out and I got it straight away 2 days later, and just on time before my daughter started her new school, amazing customer service
29 May 2026
Reply from Stevensons
Many thanks for taking the time to leave a review
Great item
Great item, fitted well and good communication from the team when I had some questions
29 May 2026
Reply from Stevensons
Thank you for taking the time to leave a review.
Quick Uniform Delivery
Was nervous about getting the new uniform in time so ordered very early and Stevensons sent it in record time! I'm very impressed by this company.
29 May 2026
Reply from Stevensons
Many thanks for leaving a review.
It arrived on time for the new term
It arrived on time for the new term. Will be ordering new uniform soon for my other grandson who will be joining Longdean in September.
28 May 2026
Reply from Stevensons
Many thanks for leaving a review.
Very expensive and not great quality
Very expensive and not great quality. I have to do stitching so many times on the school blazer. Single item cost £39 and with added 4.99 with delivery. Really ridiculous for children's uniform. They should make it cheaper. No way it will cost nearly £40.
3 June 2026
Unprompted review
Reply from Stevensons
Thank you for leaving a review, we are sorry to hear that you are not completely satisfied.
Our customer service team is available via live chat and email to support with faulty items. Please do get in touch if we can be of assistance.
Kind regards,
Stevensons
The ordering is straight forward and a…
The ordering is straight forward and a quick delivery
12 May 2026
Reply from Stevensons
Many thanks for leaving a review.
Easy shopping experience
Bought a couple of school jumpers from Stevensons recently. The quality was fairly average for the price, but the staff were polite and helpful throughout.
29 May 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Awful service
Awful service - no email confirmation that it had arrived in store but 4 emails to ask me to rate my service. I also tried to contact the store by telephone but the number is not available and no one replied to my email. Very disappointed ☹️
21 May 2026
Reply from Stevensons
Thank you for your review.
I can see that an email was sent to you on 21/05/2026 at 9:03am confirming that your order was ready for collection.
I have also checked our records and cannot find any emails received from you regarding this matter. For any future enquiries, please ensure that you contact us at stalbansbranch@stevensons.co.uk so that we can assist you as quickly as possible.
Many thanks,
Stevensons
Reply from Stevensons
Many thanks for leaving a review.
Kind and responsible service
Kind and responsible service. They respond quickly to any question or issue and handled my order perfectly.
5 May 2026
Reply from Stevensons
Thank you for taking the time to leave us a review!
The cost of the blazer is ridiculous…
The cost of the blazer is ridiculous when you look at what an adult male blazer costs.
The material doesn’t feel good quality for the money. Short in the body but long in sleeves. No choice but to keep it due to it being mandatory.
PE clothes are not good enough material to last a term. They snag and pull with one wear. Again the cost is too high. PE bottoms same style in M&S for £18.
21 May 2026
Reply from Stevensons
Thank you for the time taken in leaving your review.
Multiple factors are taken into consideration when delivering a pricing structure, to include the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic.
All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.
All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
I popped in to the Bournmouth store
I popped in to the Bournmouth store, we had strange request.
To size up uniform for a school in Nottingham
The lovely Stephanie, I think that was her name helped my daughter out and made sure i had all sizes ready to order
She was truly a blessing
Thank you so much
26 May 2026
Unprompted review
Reply from Stevensons
Thank you for your 5 star review!
Blazer was wrongly sized Difficult to…
Blazer was wrongly sized Difficult to communicate with. Poor response to email
14 May 2026
Reply from Stevensons
Thank you for the time taken to provide your feedback.
We are sorry to hear you have experienced difficulties with sizing requirements. Some garments are designed to fit differently and may therefore not follow a rule of 'one size fits all'.
For example, sportswear is often designed to be more fitted than general daywear, so differing sizes may be required to obtain the suited fit.
I am sorry if you feel the support you received from the team wasn't helpful, I will certainly pass on this feedback to the team for future training purposes.
Kind regards,
Stevensons
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