I only went to purchase some packing materials but was seriously impressed by the whole operation. The reception staff were friendly and accommodating helping me find exactly what I needed, the whole... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were recommended this storage facility by our Removal company RDS from Shaftesbury. Although we lived in Salisbury. The service from both Andy and Debbie was faultless. Quick, responsive and thor... See more
Company replied
I had to move out of my home of 11 years and was recommended to Storage King Milton Keynes. From the very first contact with David and Jen, they were friendly, helpful and a pleasure to deal with. Due... See more
Company replied
I enquired about and have now signed up for storage facilities. I am in the process of moving and need storage for up to 6 months. Rebecca the Receptionist was excellent, explaining facilities, volume... See more
Company replied
Company details
About Storage King
Written by the company
Storage King is a UK-operated self storage company with storage locations right across the UK.
Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.
Contact info
127a High Street, HA4 8JN, Ruislip
- 0800 085 2954
- info@storageking.co.uk
- www.storageking.co.uk
4.7
Excellent
4K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t recommend Storage King enough
Can’t recommend Storage King enough. Very helpful throughout the whole process, and a really well-run facility. Our belongings always felt safe with all of the security measures, and Mick was always really friendly and made it easy for two people who hadn’t used a storage facility before!
22 December 2023
Unprompted review
Reply from Storage King
Thank you so much for taking the time to share your experience with us! We know how difficult it can be to rent a storage unit for the first time so it makes us very happy to hear that you had a great experience with Mick and the rest of the Basildon team.
Warrington Branch 5 Star Angie
Very helpful service from Angie at the Warrington Branch, she made the process very easy to sign up to , explaining every detail we needed to know.
Awesome customer service 5 Stars
2 December 2023
Unprompted review
Reply from Storage King
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that Angie met that mark!
Hayley is super helpful and made the…
Hayley is super helpful and made the whole experience a pleasure
17 December 2023
Reply from Storage King
Thank you so much for your wonderful review! We’re so happy that you were pleased with the service you received from Hayley.
Reply from Storage King
Thank you so much for your wonderful review! We are extremely proud of our excellent customer service and are so happy to hear that you had a great experience with our Aylesford team.
Reply from Storage King
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Epsom store.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review!
Friendly helpful staff quoted…
Friendly helpful staff quoted competitive prices
20 December 2023
Unprompted review
Reply from Storage King
Thank you for the great review! We can’t wait to have you back at our Crewe store.
Extremely helpful staff who…
Extremely helpful staff who accommodated our needs and explained things fully.
9 December 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
Very clean
Very clean, staff helpful and easy to negotiate if we want to store more items in the space we have paid for
12 December 2023
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Outstanding customer service
My experience with this company was amazing, considering this is my first time using a storage space. The paperwork took about 15 minutes to complete. During so my phone was dead and the gentleman offered to charge it, so I could check the email to get the activation code. I was impressed with the staff, who were very friendly and knowledgeable. Also impressed with the customer service received. I do recommend this company.
6 December 2023
Reply from Storage King
Thank you so much for taking the time to share your experience with us! We know how difficult it can be to rent a storage unit for the first time so it makes us very happy to hear that you had a great experience with our Tunbridge Wells team. We hope to see you again soon!
Good customer service and very friendly…
Good customer service and very friendly staff
11 December 2023
Reply from Storage King
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
Crawley - Fantastic Staff and Service
The staff have been extremely helpful and efficient with providing us with the right storage and the free van hire. I would recommend Storage Kings to everyone based on my experience.
15 December 2023
Reply from Storage King
Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.
Very friendly and helpful,Big Thank you…
Very friendly and helpful,Big Thank you so much too all off you 🙏👌
17 December 2023
Reply from Storage King
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Banbury store.
High security, very clean, professional service, superb staff!
James provided outstanding support during phone conversation, reminding on current offers and helping to choose right size. Staff was and still is immensely supportive proactive. Highly Recommend.
7 December 2023
Reply from Storage King
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that James and the Chester team met that mark!
Brilliant very friendly staff
7 December 2023
Reply from Storage King
The team at our Bath store will be thrilled to receive such a great rating, thank you!
Very helpful explanation of the facility
All the options regarding the available storage facilities in the unit were fully explained. This enabled us to make the correct choice for the space needed to accommodate our items and how to access them when required.
4 December 2023
Reply from Storage King
Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our Harrogate store.
Great help and service
Great help and service. They made it easy to set and go very quickly and efficiently.
10 December 2023
Reply from Storage King
Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our Heathrow store.
Terri was really welcoming and helped…
Terri was really welcoming and helped us find a new storage unit after we booked the wrong one originally. She was very patient with us. I would recommend viewing beforehand. Facility was clean and the trolleys were easily accessible. The app worked a dream. This was the Canterbury unit. Unable to select it as a location.
5 December 2023
Reply from Storage King
Thanks for the five-star review. The team at Canterbury is thrilled to hear that you were happy with your recent store visit.
Wouldn’t use anywhere else!
Currently using Storage King in Aylesford, nothing but helpful. Brilliant customer service, cheapest around. Great prices on useful items in the shop too (bubble wrap, boxes, etc). Have used a few other storage places before, but none as good as these.
9 November 2023
Reply from Storage King
Thank you for the great review! We can’t wait to have you back at our Aylesford store.
Absolutely brilliant staff and they…
Absolutely brilliant staff and they knew exactly what I needed to make my move go smoothly after my house not being ready on time.. very price will definitely recommend and use again
Thank you
5 December 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
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