Although we had problems with the fire when delivered, in no time at all it was sorted and a replacement arranged for delivery. The fire is now wall mounted in our lounge and has really enhanced it.... See more
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Review summary
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Reviews shaping this summary
I bought a Bio Ethanol stove from them after looking around for a while, apart from a very minor problem on delivery day there service is excellent i didn’t get any updates on delivery times and mid a... See more
The dimplex electric stove was half the price of Argos, was delivered very quickly, faster than the website had said, and to the agreed place. My house wasn't easy to find, but the driver persevered a... See more
Lovely quality. The best delivery service I’ve ever experienced and so well packaged, nothing broken or scratched. Keep up the good work and keep using that courier. The BBQ and unit are being well us... See more
Company details
- #8 of 12 best companies in Wood stove shop
- #71 of 137 best companies in Appliance shop
- #15 of 21 best companies in Fireplace shop
- #52 of 123 best companies in Garden Furniture Shop
- #28 of 36 best companies in Barbecue Shop
Written by the company
UK's largest supplier of wood burning stoves, multifuel stoves, log burners, electric stoves, gas stoves, oil stoves, cast iron stoves, woodburners, chimney liners, room heaters and range cookers, range cookers and fireplaces. Along with indoor and outdoor furniture, BBQs, Pizza Ovens, outdoor heating and much more online at discount prices. A Virgin Fast Track 100 company
StovesAreUs
Written by the company
- Free UK Delivery
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses.
- Free Next Day Delivery*
- FREE next day delivery service in England & Wales on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. This service is a 9am - 5pm service.
- Safe and Secure payment options
- All payment options are secured by industrial level security methods. All major cards accepted. Payments are also accepted through PayPal
- 30 Day Money Back
- Feel comfortable in the fact that you can order any of our online products and within 30 days send them back to us if you do not like them, and get a full refund.
- Free Two Man Delivery
- Two man delivery is available on Range Cookers from selected manufacturers. The delivery team will take the product into your property and remove the packaging.
- Showroom
- We're not just an internet company, we're also a bricks and mortar retailer. We have a well-stocked showroom in Huddersfield in Yorkshire with a great selection of products to view.
Free Delivery
Free Mainland UK Delivery
Free delivery available to mainland UK
Contact info
Pennine House, Longbow Close, Huddersfield, United Kingdom
- 01484 940 111
- online@stovesareus.co.uk
- www.stovesareus.co.uk
4.6
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Great service, lovely fire.
Lovely modern fire looks good with or without heat, great service kept me informed when it would be delivered, it was on time and well packed great value for money. 😊
2 June 2026
Fab company had free mood lighting
Fab company had free mood lighting. The blaze right 1500 luxe fire is honestly unreal amazing. Looks no different to the 3k ones I was looking at
13 May 2026
Ordered 4 separate Sahara outdoor…
Ordered 4 separate Sahara outdoor kitchen units. All 4 units contained majority damaged panels. Stovesareus were unwilling to engage properly to deal with this issue.
4 June 2026
Unprompted review
Reply from StovesAreUs
Good morning,
We're sorry to hear about your experience.
We can confirm that the collection of the items has been arranged. Once the items have been collected and returned to our facility, we will process a full refund as quickly as possible.
Thank you for your patience, and please accept our apologies for any inconvenience caused.
Regards
StovesAreUs
Next day delivery was spot on and the…
Next day delivery was spot on and the driver dropped the pallets at the rear of the property, out of sight. Delivery was in May.
Fire now installed in the recently opened out fire place. All is good.👍
29 May 2026
AVOID this company! Do not buy!
Dropped £4k worth of Traeger equipment on my front door. Given ZERO notice it was coming today. I’m now away for 3 days and they left the item with my visibly 6 month pregnant wife.
This is a typical company that once they have your money, they do not care what happens next. Managment have shown no remorse, not even called me back or even an apology. Complete scum bag!
5 June 2026
Unprompted review
Reply from StovesAreUs
Good afternoon,
We are very sorry to hear about your experience and understand your frustration regarding the delivery of your order.
We have been in contact via email today to confirm that we have arranged replacement parts for the items you did not receive. These should be delivered to you within 3 working days.
Many thanks
StovesAreUs
Fantastic customer service.
I ordered a Double Egg chair and there were some issues with damage. Stoves have been nothing but brilliant resolving the issues for me. Fantastic customer service.
1 June 2026
Quality stoves always delivered within…
Quality stoves always delivered within two days from order. Excellent service.
1 June 2026
Excellent service
3 June 2026
Bbq received quickly but without the…
Bbq received quickly but without the cover. Received an email to say charcoal was delayed. Rang for cover and it was sent promptly. Thought we were missing a part, rang again and spoke to a helpful chap who advised where to look. Would definitely buy from again.
25 May 2026
The barbecue was exactly as advertised…
The barbecue was exactly as advertised and tge delivery was great.
3 June 2026
Website made finding the correct gas…
Website made finding the correct gas fire a breeze, and the delivery time stated 3 to five days but arrived next day so what’s not to like😊
3 June 2026
Completed exactly as advertised
Completed exactly as advertised,a good price and delivery on time. Delivery man was very helpful and brought package into the house for me. Great 👍
2 June 2026
Order
Update - StovesAreUs have now resolved this matter satisfactorily.
My partner placed an order for a Weber Lumin Barbecue which they price matched to £599. This was the full size Lumin on a collapsible stand. After phoning a couple of days later we were told that the BBQ would be delivered on Tuesday June 2nd. Then a follow up email said July 2nd but we figured this was a typo.
Delivery arrived via DPD who needed help to get the BBQ off the truck so good job my partner was there. However once he got the box inside he noted it was not the correct model but the new model without collapsing stand. Phoned and was told they do still have it and would arrange exchange but today an email saying they no longer stock and have updated their website. Asked if we wanted to keep or collection and refund.
They’re selling it for £617 but you can get this model direct from Weber from Weber for £479 we went with collection and refund…collection isn’t until Monday. What a waste of time and now have to wait for the BBQ to be received and credited through no fault of our ow.
2 June 2026
Unprompted review
Clear website competitive price and…
Clear website competitive price and with quick, efficient delivery. Also came with free barbecue cover which was the branded one that was bespoke for the model, which was a hefty saving.
2 June 2026
Sahara 375 S BBQ
We purchased the BBQ online. Great communications very reassuring. The BBQ arrived boxed on a pallet. The box was securely strapped to the pallet and was un damaged when it arrived which is always a worry when ordering this type of item online. The delivery driver was super helpful. He rang to notify me ETA about an hour before arrival and was really helpful with offloading the BBQ into my garage. The BBQ is now fully assembled just waiting for the first opportunity to fire it up.
2 June 2026
100% recommend
Had a few questions about different stoves before buying and the chap was extremely helpful. After deciding on purchase, stove arrive promptly and was perfect and at a great price. Would recommend and will definitely use again.
2 June 2026
Excellent product and delivery service.
1 June 2026
Great product welled made
Great product well made. Easy to follow instruction. Great value I have purchases 2. One for me and 1 for a friend highly recommend
1 June 2026
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