The Stow Brothers  Reviews 

345
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and always ready to answer any questions promptly. Many consumers highlight the smooth moving process, praising the professional guidance and constant communication provided throughout property purchases and sales. Some people were dissatisfied with communication delays and administrative issues experienced during complex property transactions. Reviewers occasionally noted difficulties getting timely updates or proper responses from the support teams when trying to resolve urgent property matters. A few buyers mentioned feeling frustrated when dealing with unexpected waiting times and a lack of urgency from certain team members.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as exceptional, professional,... See more

Service

Reviewers highlight positive aspects of service, praising the professional, efficient, and friendly support... See more

Customer service

Customers report widespread satisfaction and positive experiences with customer service, highlighting... See more

Response time

Consumers find response times to be extremely positive, praising the team for being quick to respond and... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had two viewings booked with Jessica (Chingford/Highams Park) area. The estate agent, provided us with excellent experience, she answered all the property specific questions, demonstrating high level... See more

Rated 5 out of 5 stars

Ryan and Tanika were absolutely excellent throughout the entire process. They kept me fully up to date, were very professional, and always stayed in touch. The tenancy was progressed quickly and smo... See more

Rated 5 out of 5 stars

We have always had an excellent experience and service from our property manager, Hanna. She regularly calls to check in and responds to issues swiftly and effectively. This is in contrast to any othe... See more

Rated 5 out of 5 stars

Would definitely recommend Stow Brothers! The whole process felt streamlined and simple. Holly Chambers helped my friend and I with our recent move and she made the whole experience as easy and stress... See more


Company details

  1. Estate Agents
  2. Estate Agent

Written by the company

“We keep things authentic. We act on our promises and make sure our clients are kept informed every step of the way.” We’ve grown up around East London, as a business and as people. This is a place packed with colour and character, constantly evolving and always full of surprises (good ones, that is). We keep our ears to the ground, so we are tuned in to property trends and know exactly what’s happening in our neighbourhoods.


Contact info


4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(345)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After starting in rental accommodation…

After starting in rental accommodation again in 2024 I was a little shocked and surprised to see how much the rental process had changed. However, Anita has made the process much easier, it's reassuring to know I have a personal contact that can help with any issues that arise. Anita is friendly, competent and always around to assist me.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Imagine your dream estate agent

Imagine your dream estate agent. No really, imagine it. You want to sell your house in record time to secure another house and it’s the week of the budget. Ben and his team jumped on it. The photographs from Tibor were exceptional. Keepers. Framers. They sold our house in 5 days from appraisal. That’s very good. When others said it wouldn’t be possible. They made it possible. They handled it all with grace and efficiency.

Now once the sale was agreed we were looked after by Paul Leonard. Experience and expertise in abundance. A steady hand and navigated the wobbles and sale with complete professionalism and calm. I literally can’t say enough good things about Paul. He is one of the good guys.

John in the Highams Park office was steady, informed and transparent. Always available for a conversation or advice.

These are my honest opinions and without any shadow of a doubt I would recommend to all to use them for their property purchasing or selling needs.

Thank you Stow Brothers.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I have very good experience with The Stow Brothers since they first help me find a flat to rent. I moved in in November 2024 and am still with them. They have provided great service. Especially my contact Anita Datta has been very courteous, approachable and available to handle any issues and problems. Any issue that I have raised, she has been quick to respond and sorted it promptly.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Efficient, and Kind

I truly felt they did their absolute best to make the whole selling process as smooth and effortless as possible. I feel very lucky to have worked with them throughout this journey. They were consistently kind, attentive, and everything progressed quickly and with ease.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

So good I'd do it again

As a first-time buyer, I was fully expecting the process of buying my (dream) flat to be incredibly stressful...how wrong I was! All thanks to The Stow Brothers, and especially my agent Eva Bouzaki, who proved me wrong. I can’t recommend her enough.

There’s a real art to breaking down a complex process in a way that makes sense when you’re doing it for the first time, and Eva does that effortlessly. She's always one step ahead, never letting anything drift, like a superhuman. Almost like having a good friend by your side who has your best interests in mind. Also, being an all-round fantastic (and hilarious) person makes more of a difference than you’d think in this daunting process, trust me. She clearly jobs her love, people!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

We're big fans of the Stow Brothers

We're big fans of the Stow Brothers. They have guided us through our first property purchase and we couldn't have wished for a better team to do so. Aliyah was incredibly helpful navigating the viewing and offer periods and Poppy has seen everything through from the day we got our offer accepted until completion. Super responsive & kind team. Feels like someone is finally shaking up the estate agency industry for the better. Big thanks to Aliyah & Poppy!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful

Our property manager Anita Datta has been excellent, providing a friendly and responsive customer service throughout our tenancy. Any issues have been dealt with quickly and efficiently and we couldn’t ask for a better service. Thanks Anita!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Overall really enjoyed our experience…

Overall really enjoyed our experience with the Stow brothers from start to finish.

We had Ellie Smith as our property manager and from the start she was very prompt and proactive in assisting us with any issues we had. The beginning of our tenancy was smooth and well communicated, during our tenancy raising issues was easy and they were addressed very quickly. At the end of our tenancy Ellie helped to facilitate an early end to our lease with our landlord (moving due to professional reasons) and she helped make the process of ending our tenancy equally smooth.
We are sad to be leaving the stow brothers as our estate agents and will miss having Ellie look after us.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Ryan Goullée has been a very…

Ryan Goullée has been a very responsible agent throughout all our house viewings. He’s consistently helpful, handles our tricky questions and requests with ease, and goes out of his way to support us every step of the process.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Stow Brothers have managed our property…

Stow Brothers have managed our property for 5+ years. They are excellent - very timely correspondence, great accountancy, affordable and thorough contractors. We are managed by Dhurata and Anita who are both superstars! Thoroughly recommend.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Anita Datta always keeps me informed and checks in with me frequently to make sure everything is ok and I'm happy with everything. She is always, professional, polite and does everything possible to help if there are ever any problems. Always at the end of an email or phone call should I need to get in touch with her. Would highly recommend. Absolutely delighted with her and the service she provides.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

would highly recommend Stowe Brothers…

would highly recommend Stowe Brothers to friends and family. They are friendly, attentive, and always up to date with their clients. Their customer service is excellent—they really take the time to listen to your concerns and work hard to resolve any issues as quickly as possible. It's clear that they genuinely care about helping their clients and providing a positive experience.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Walthamstow move

Ryan was really friendly and helpful, securing a fast turn around move. Great communication and easy to talk too. The Walthamstow office, was welcoming and felt supported by all members of staff, Tanika made sure we received and understood all our paper too. Thanks for making it a stress free move!

14 February 2026
Unprompted review

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