Stratstone - Mayfair Land Rover Reviews 

86
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TrustScore 4 out of 5

4.0

14 Berkeley Street, W1J 8DX London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The experience from start to finish was efficient, user friendly and extremely professional with an eye to customer satisfaction. The final documentation easy to process and Peter on delivery went... See more

Rated 1 out of 5 stars

Be cautious that Stratstone is not a member of the Motor Ombudsman and therefore there appears to be little recourse if you have a later dispute and require arbitration to solve it. We requested very... See more

Rated 5 out of 5 stars

I have dealt with Chris and Peter at Stratstone Mayfair previously so went back looking for another vehicle. Although JLR have suffered the past few weeks with the Cyber attack Chris did everything to... See more

Company replied

Rated 5 out of 5 stars

We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional. Anthony then spent ove... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Car Manufacturer
  4. MOT Centre
  5. Oil change service
  6. Used car dealer
  7. Vehicle Repair

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

4.0

Great

TrustScore 4 out of 5

86 reviews

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4.0

All reviews

(86)

4,543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anthony had amazing performance .

Anthony had amazing performance .
Car has looking nice and clean .

30 March 2023
Unprompted review
Stratstone - Mayfair Land Rover logo

Reply from Stratstone - Mayfair Land Rover

Hi David,

It is wonderful to receive such a positive review!

All the best!
Stratstone Customer Services

Rated 5 out of 5 stars

Exceptional post car delivery service

The post car delivery service from Stratstone in Mayfair is very good. My contact person is Peter and I have to say that he is exceptional, professional, courteous, efficient, always ready to help. 11 out of 10!

14 February 2023
Unprompted review
Stratstone - Mayfair Land Rover logo

Reply from Stratstone - Mayfair Land Rover

Hi,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Stratstone Customer Services

Rated 5 out of 5 stars

Antony brought my car from london…

Antony brought my cqr from london safely to me

13 February 2023
Unprompted review
Stratstone - Mayfair Land Rover logo

Reply from Stratstone - Mayfair Land Rover

Hi Phil,

Thank you very much for leaving a 5* review.

Have a great day!
Stratstone Customer Services

Rated 5 out of 5 stars

Thank you Peter of Stratsone Land Rover Mayfair,

Thank you Stratsone Land Rover Mayfair,
I would like to thank Peter for his freindly and proffesional customer service he provided, he went above and beyound what I expected and based on this experience I would highly recommend your dealership. Thank you Peter!

16 January 2023
Unprompted review
Stratstone - Mayfair Land Rover logo

Reply from Stratstone - Mayfair Land Rover

Hi Kelsey,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Stratstone Customer Services

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