Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
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Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... See more
Company replied
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... See more
Company replied
Company details
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom
- 0161 476 9090
4.4
Excellent
245 reviews
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Micheal Pinkerton Service
Micheal Pinkerton was very friendly and professional, credit to Porsche Stockport.
31 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Mr and Mrs Gallacher,
We're thrilled to hear about your positive experience.
We appreciate your kind words about Michael's professionalism and friendliness.
Customer Services
Stockport Porsche is a great dealership…
Stockport Porsche is a great dealership with friendly reception and great customer communication and service. Quick and thorough as well as taking time to understand customer needs. Would recommend
24 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Ian,
Thank you for taking the time to leave us this fantastic review!
We're thrilled to hear you had such a positive experience.
We appreciate your kind words about our team and their commitment to providing excellent customer service.
Customer Services
Superb service
From reception to the service team everything went smooth
I wish everything went that smoothly
29 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hello Samuel,
We appreciate your kind words and are glad to hear that your experience was positive.
Customer Services
Reply from Stratstone - Porsche Centre Stockport
Hi Seyed,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
The service from Ryan was excellent
The service from Ryan was excellent. The constant update and explanation gave me peace of mind. Ryan is an asset to the company. I've had my car for a while and plan to keep it for a long time. I will always come back to you
24 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Ahmed,
Thank you for your kind review.
We are delighted to hear you had such a positive experience and that you were impressed with the service you received from Ryan.
We are glad you are happy with your car and we look forward to seeing you again soon.
Customer Services
Reply from Stratstone - Porsche Centre Stockport
Hi Andrew,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Good customer service experience
Kept updated throughout the service journey of the vehicle.
14 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Mr Morelis,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Porsche Stockport were superb from…
Porsche Stockport were superb from start to finish. I will be using them going forward for all my Porsche needs!
14 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Thomas,
Thank you for your kind words.
We're thrilled to hear you had a positive experience and we appreciate your business.
Customer Services
Great service as always
Great service as always carrying out the MOT swiftly and returned washed and gleaming within 6 hours
14 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Michael,
Thank you for your kind words.
We're happy to hear you were pleased with the service and the quick turnaround time.
Customer Services
Porsche Centre Stockport
I've been dealing with Amrit at the Service Centre, Porsche Centre Stockport. Always happy and helpful - a please to deal with!
8 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi John,
We appreciate your kind words about Amrit.
It's wonderful to hear that you've had such a positive experience with them.
We're glad you're happy with the service you've received.
Customer Services
My warranty work on my GT4
My warranty work on my Cayman GT4 was carried out to perfection from start to finish had a nice Panamera for a courtesy car
2 October 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Mr Williams,
We're thrilled to hear that your warranty work was completed to your satisfaction.
We appreciate your kind words about the service you received and the courtesy car provided.
Customer Services
Excellent service
The service I received from start to finish as very professional, efficient and friendly.
excellent
16 September 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Ian,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our team.
Customer Services
Kept informed and the process was…
Kept informed and the process was quick. Service manager was helpful and polite making for a positive experience. Will use Porsche Centre Stockport again.
27 September 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Anthony,
Thank you for your kind words!
We're delighted to hear about your positive experience and that you found our Service Manager helpful and polite.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Exceptional customer service
Ryan was very polite, courteous and knowledgeable.
Overall, we were delighted with Ryan’s professionalism and customer service. He really is an asset to the service team and needs to get recognition for his attitude in dealing with customers.
Excellent is all I can say!
10 September 2024
Reply from Stratstone - Porsche Centre Stockport
Hello,
Thank you for your kind words and for taking the time to share your positive experience.
We're delighted to hear that you were impressed with Ryan's professionalism and customer service.
We strive to provide excellent customer service and appreciate your feedback.
Customer Services
Refreshingly honest approach to car…
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Reception staff very friendly and attentive as well which all added to the experience. Would buy from here again.
5 September 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Robin,
We're thrilled to hear you had such a positive experience.
We strive to provide honest and helpful advice, and we're glad you felt valued throughout the process.
We appreciate your business and hope to see you again in the future.
Customer Services
Real people not looking down on me,
29 August 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Ali & Dan should be flipping burgers to…
Ali & Dan should be flipping burgers to drunk people outside a nightclub at 2am. They have no place in a Porsche dealership.
111 Pre-checks..... that's a laugh. We've pointed out several issue that were ticketed as part of the inspection. Lazy & disrespectful
Carrie & Sam 10/10. They were both great and clearly embarrassed at what happened.
Buy a car from ebay. You can probably trust it more
UPDATE.
Due to the way the car was funded a sum of money was due back to me upon collection of the car. Sadly the dealership failed on this point and I've had to take legal action for recovery of my debt.
Instead of a big fat apology I've received intimidation and a counterclaim where they are threatening action against me.
A truly classless act.
25 August 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Anito,
We understand your frustration and appreciate you taking the time to share your experience.
We strive to provide exceptional customer service and are disappointed to hear that your experience fell short of your expectations.
We take your feedback seriously and will use it to improve our processes.
Customer Services
rude service department
3 September 2024
Reply from Stratstone - Porsche Centre Stockport
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Fantastic Customer Service (Stockport Porsche)
Everytime i head to the Porsche Garage in Stockport i look forward to the warm welcome. The ladies on the front desk are just so lovely and they make the best coffee and always look after me. Sometimes my kids even ask to come with me just so that they can have the red velvet cake!
The service team are great, even when there is an issue they find a solution to get me on my way.
14 August 2024
Unprompted review
Reply from Stratstone - Porsche Centre Stockport
Hi Ross,
We're so pleased to hear about your positive experiences at Porsche Centre Stockport.
It's wonderful to know that our team is making you feel welcome and providing excellent service.
We're especially happy to hear that our team goes the extra mile to ensure your satisfaction.
Customer Services
Perfection
You only get one chance at a first impression. On entering your premises the reception you get from Sue and Diane set the standard you get from all the people at Porsche Stockport. it's exemplary.
30 July 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Dave,
We are so pleased to hear that Sue and Diane made such a positive first impression on you.
Their dedication to providing excellent customer service is truly appreciated.
We strive to create a welcoming and positive experience for all our customers.
Customer Services
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