Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more
Company replied
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See what reviewers are saying
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Company details
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
343 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
I cannot praise the Service and…
I cannot praise the Service and Technical teams highly enough for the exceptional service they consistently provide. They are always friendly, professional, and genuinely caring, while demonstrating outstanding expertise in their field. Nothing is ever too much trouble, and their commitment to supporting customers is evident in every interaction. They are a tremendous asset to the organisation and a great example of what excellent customer service should look like.
9 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Richard.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Just had a major service carried out on…
Just had a major service carried out on my 911 (992).
Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.
7 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Mark.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Great communication
Great communication, car picked up and returned as requested very happy with the whole experience
3 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Normal dealership frustrations sadly....
Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off. Water all over the glass roof. Customer facing people fine, some work needed to improve mechanics and car washing team. £1200 for an oil service should see perfection and sadly it didn't.
5 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Steve,
Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Great customer services
Great customer services, went above and beyond to sort out my problem
1 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Superb experience at Porsche…
Superb experience at Porsche Wolverhampton, Naomi provided me with fantastic customer service throughout, from the original booking, communication , & price to handing my car back. Very happy with my visit.
9 January 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Scott,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Warranty work and Parts
Keepinge. Up to date and a proper courtesy car while parts were awaited
.
1 September 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
A big thank you for leaving us a review!
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Very friendly professional customer…
Very friendly professional customer focused dealership..nothing to much trouble
I will be back
29 August 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Ian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Avril was most helpful and informative
27 August 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Great service from Dan and Ben in…
Great service from Dan and Ben in trying to fix a difficult problem.
But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of dating things to the Americans !!!!!
20 August 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Iain,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Professional staff, good experience
The Service advisor and workshop team, fixed the noise I reported, and kept me informed throughout.
I would recommend the Porsche Centre Wolverhamptom.
17 August 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Terry,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Calladine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
The people made the difference to my…
The people made the difference to my experience at Porsche Wolverhampton.
8 August 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Brian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Excellent service!
Excellent service from the initial welcome and throughout the service.
Avril goes above and beyond but does it naturally-such a great asset for the dealership!
11 August 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Clive,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
By far the worst dealership I have…
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional dealerships like this
5 August 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi John,
Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Wolverhampton Customer Services
Helpful
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
31 July 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,Kevin
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Really poor sales team
Really poor sales team, just not interested in selling cars it seems.
Service team very good.
Will never buy from this garage.
29 July 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thank you for taking the time to rate the experience you have had with Stratstone Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Brand Customer Services
The team at Porsche Wolverhampton were…
The team at Porsche Wolverhampton were absolutely amazing. A huge shout out to Dan Marsh - his professionalism and customer service was beyond exceptional. Definitely recommend!
20 July 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Haitch,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
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