By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... See more
Company replied
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
Company replied
From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Written by the company
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Stratstone - Porsche Centre Wolverhampton
Booked my Porsche 911 Carrera in for a service with Porsche Centre Wolverhampton.
( I have had my 911 serviced two years ago at this Porsche centre and been very pleased)
Pavandeep was very personable, helpful and efficient and is a real asset to the dealership.
The whole booking process was both straightforward and a positive experience. Highly recommended.

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
Had my 992 turbo dealt with by the Wolverhampton service team
Great communication and fault recognition/resolution under warranty

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
Dan Marsh (services dept) was very helpful- 5 stars service.

Reply from Stratstone - Porsche Centre Wolverhampton
Needs to take car of peoples Cars when being checked. Communication

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
Initially given wrong advice about an issue which is why they lost a star. Once told, they were very quick to assist but collecting my car and bringing me a hire car. The issue was remedied under warranty. Overall I was pleased with the service provided.

Reply from Stratstone - Porsche Centre Wolverhampton
Really good service staff at OPC Wolverhampton, a little confusion at the work I required completed and Porsches own intransigence at how the work should be completed to maintain the warranty was a bit OTT,

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
All went well from the first contact to picking my vehicle up, very pleased.

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
Trying to extend warranty. Its is up 14 April. Told we need an appointment which we can't get until 29 April. Where we have to take all the paperwork, bearing in mind, we bought the car new from them and the only owners. So what happens if there is an issue in the 15 day window? Why they can't be like other dealers with a portal, where you can enter details and pay, is beyond me.

Reply from Stratstone - Porsche Centre Wolverhampton
Reception staff require customer service training. Service staff Dan and Ashley were very polite and helpful.

Reply from Stratstone - Porsche Centre Wolverhampton
Great experience from start to finish, first time visiting this dealer ,on arrival was introduce to john goddard whos been a salesman for many years who was very professionally ,made me feel really relaxed and comfortable with the sale of the car
worked with all my requirements and requests
100% satisfied with my purchase

Reply from Stratstone - Porsche Centre Wolverhampton
I recently visited for yearly MOT.
I was met by Amber at reception, who was fantastic and made me feel so welcome, in fact both girls on reception were wonderful and very efficient in dealing with my requirements.
Jamie was also very polite and very helpful throughout the time he dealt with me.

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton

Reply from Stratstone - Porsche Centre Wolverhampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.