STV Player Reviews 

600
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with the app and streaming service, citing constant buffering, freezing, and glitches that disrupt viewing. Many users also expressed frustration with excessive and repetitive advertisements, which often play perfectly even when the content itself fails to load or stream smoothly. The overall user experience is widely criticized for being unreliable and difficult to navigate, with issues like content not resuming where left off or different content across devices. Reviewers also highlighted a perceived lack of accountability from the company, feeling that their concerns about service quality and technical problems are not adequately addressed.

What people talk about most

Application

Users describe negative interactions with the app, citing constant lagging, freezing, and crashing issues... See more

User experience

People report negative experiences with the user experience, citing constant issues with the app lagging,... See more

Website

Consumers express significant dissatisfaction with the website, citing numerous technical issues such as... See more

Service

Reviewers mention significant dissatisfaction with the service, often describing it as the "worst streaming... See more

Marketing

Customers had negative experiences with marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

600 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(600)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

The absolute WORST streaming platform…

The absolute WORST streaming platform there is! Ridiculous number of ads, far too frequent and if you pause for too long then God help you, it’ll crash and you’ll have to watch ALL THE ADS again. Doesn’t even remember where you left off or anything. ABOMINABLE.
Sort yourselves out, STV!!!

17 December 2024
Unprompted review
Rated 4 out of 5 stars

WOULD HAD BEEN 5***** but for a couple of minor things.

I joined STV PLAYER because of BROOKSIDE, other content interests me too, but it is mainly for Brookie. Anyway, after watching the first few available episodes, (five episodes are added weekly) I realised that the annoying adverts were/are almost as long as the episode itself. So I joined paying £3.99 a month, which is worth every penny for it brings with it; AD FREE. Anyway, I am very happy with STV+ and would had given 5 ***** but for the fact that since its app update, one has to scroll down and down for the next episodes as the page resets once an episode ends. Also, there is no option to AUTO PLAY the next episode, which would be great to have. I don't understand the reviews concerning buffering, loading content times and crashes; I have never had any issues regarding anything of the kind.
PS: Please note; I mainly watch through STV app on phone and cast to TV.
DM

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Never will I use STV player or EVER buy…

Never will I use STV player or EVER buy another McDonalds in my life after binging on The Family on STV player. The set adverts would be fine but the stream CONSTANTLY crashes which means you have to start the show again, if you're at the last 10 minutes of the show you cant just grudgingly watch a set of adverts and then resume roughly where you left off. Nope, you have to skip to "just by" each set of adverts and then watch all the adverts again in sequence till the last set, then PRAY it doesn't crash again which it regularly does. It often loves to crash just after you've watch a set of adverts

It's not my gigabyte internet service. I had this problem on 3 devices, worst on my pico 3 as I lay in bed dying and hungover trying to watch the last two episodes which took me almost 2 hours each.

I drove by a McDonalds today and gagged after being subjected to so many McDonalds adverts, (I assume it's a similar gig to youtube where they rake in pennies per watch).Funnily, early on in the series at I was put in the mood for a maccies, opened just eat and everything, but that soon developed into a hatred for the chain and will ONLY buy from BK now. One of my all time favourite tunes, Benny Benassi-Satisfaction has been ruined

To top the whole disgusting experience off, The Family only has one series and leaves a massive cliffhanger, not STV players fault of course but f them anyway.

Do not recommend EVER

24 November 2024
Unprompted review
Rated 1 out of 5 stars

On the plus side..

I work from home while watching STVplayer and manage a full 8-hour shift only working during all the programme freezes and adverts.

A solution for the more frustrated amongst you is to relocate to Dumfries and Galloway where they have the pleasure of accessing the full ITV player.

I don't know anyone who has a good thing to say about the STV player.

My appeal to the governing body is to heed all these poor reviews, note the indifference of STV to politely comment, and take the right steps to sort this.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Enfuriating app

I got to very near the end of a crime drama and the picture froze. This diabolical app started the episode again at the very beginning and forced me to watch every ad break (again!) before I could get back to where I left off. It's a breathtakingly poor app. I'd give it zero stars if I could.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful app

Awful app. Always stops mid programme then u can’t get back to the same place. Far too many adverts. Waste of time.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Don't ever pause for any reason

Don't ever pause for any reason, it's impossible to get back to where you paused! It seems to always want to take you back to the beginning? Then you have to sit through the endless ads! So frustrating!

17 November 2024
Unprompted review
Rated 1 out of 5 stars

I have just moved to Scotland from…

I have just moved to Scotland from England. I thought ITVX was bad but its fantastic compared wit STV Player.
Freezes every time and many restarts needed so then endless mind numbing ads and the picture quality. Ive seen 3 yr old paintings with better resolution.
If you were involved in developing this app, retire now, PLEASE and go and work for some Russian missile factory. Your incompetence will save the world

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to watch a full show on this…

Impossible to watch a full show on this platform. Every time you open the app it asks for a 4 digit passcode. Then the app will usually freeze at some point in the episode, which prompts you to restart the show. This would be fine but instead of being able to simply fast forward through to the point that it stops you are forced to watch 5 or 6 sets of mandatory advert blocks. The design team that let this app through should be sat down with their eyelids taped back and made to sit through a few hours of this slow torture.

10 November 2024
Unprompted review
Rated 1 out of 5 stars

Saturday night viewing awful

Saturday night viewing awful. If its not BGT or X factor it's some other rubbishy live TV.. Why not put a good film on not one that is repeated all the time and not on too late. I mean celebrity catchphrase prime time?? Bring back Buck Rodgers, Dukes of hazard anything better than what it is. Rant over

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely dire

Absolutely dire, gave it 1 star as you can't give zero
Constantly cuts out meaning you have to rewatch a ton of adverts if you want to see the last 2 minutes of the programme you've been watching

3 November 2024
Unprompted review
Rated 1 out of 5 stars

STV PLayer. Would give zero stars if I could

Would give zero stars if I could. Terrible App that constantly buffers and jumps back to earlier parts of the programme after watching adverts. Been like this for years and for some reason STV just seem to accept this. Come on STV, this needs investment and a serious upgrade.

27 October 2024
Unprompted review
Rated 1 out of 5 stars

1 hour and 35 minutes to watch a 41…

1 hour and 35 minutes to watch a 41 minute programme, do I need to say more? Remember when STV first started and it's owner Lord Thomson said that winning the bid for the broadcasting rites was a ''license to print money'' pity the present owners didn't spend any on this pile of rubbish!

23 October 2024
Unprompted review

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