STV Player Reviews 

604
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were let down by their experience overall. Customers find the mobile and TV streaming application extremely frustrating, complaining constantly about persistent buffering, unexpected crashes, and endless commercial interruptions during their favorite shows. People also shared that watching live sports events is practically impossible because the video freezes and drops out completely on various devices. However, some customers also noted that when the system actually works, the viewing experience can be fine. A few people also mentioned successfully completing their initial login before encountering troublesome website errors and difficult menu layouts. Consumers feel that management should seriously address these ongoing technical failings instead of blaming internet connections.

What people talk about most

Application

People report negative experiences with application, describing it as an unreliable and frustrating streaming... See more

User experience

Users describe profound frustration with the user experience, frequently reporting that the platform is... See more

Website

Clients share profound dissatisfaction with the website, pointing out that it is a complete mess and doesn't... See more

Service

Customers consistently note negative experiences with service, expressing widespread frustration over... See more

Product

Consumers express deep dissatisfaction with the product, describing it as outdated and failing to function... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.2

Bad

TrustScore 1 out of 5

604 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(604)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely dire

Absolutely dire, gave it 1 star as you can't give zero
Constantly cuts out meaning you have to rewatch a ton of adverts if you want to see the last 2 minutes of the programme you've been watching

3 November 2024
Unprompted review
Rated 1 out of 5 stars

STV PLayer. Would give zero stars if I could

Would give zero stars if I could. Terrible App that constantly buffers and jumps back to earlier parts of the programme after watching adverts. Been like this for years and for some reason STV just seem to accept this. Come on STV, this needs investment and a serious upgrade.

27 October 2024
Unprompted review
Rated 1 out of 5 stars

1 hour and 35 minutes to watch a 41…

1 hour and 35 minutes to watch a 41 minute programme, do I need to say more? Remember when STV first started and it's owner Lord Thomson said that winning the bid for the broadcasting rites was a ''license to print money'' pity the present owners didn't spend any on this pile of rubbish!

23 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap, get rid, wouldn’t give it house room, ad after bloody ad, who’s interested in ads for god sake, NO ONE, it’s an embarrassment to Scottish television.

5 October 2024
Unprompted review
Rated 1 out of 5 stars

Seriously Terrible Viewing

Absolutely shocking. So slow, constantly buffers, and makes you rewatch adverts once it's kicked you out of the show you're unsuccessfully trying to watch because the player is so terrible.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Sadly a one star review

Sadly a one star review. It doesn't matter what device I use, constantly buffering and having to reload. Not a new problem or a difficult fix

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Don't pause to watch on another day

I only watched 50% of a program as it was 2 hours long, when I went back to it next day to RESUME where I stopped it, it made me start from the beginning and I couldn't fast forward through the four sets of adverts I seen the night before.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish! Constantly buffers & freezes making it almost unwatchable. This has been happening for years. Sort it out STV!

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, gave it 1 star as I can't give it zero which it deserves. Continuously freezes & can't even exit from it, I have to unplug TV completely for 10 mins. Looks like the same problem for many viewers but STV seem to be doing nothing to improve it, a disgrace. I'll be avoiding it from now on even if I do miss programmes, it's not worth the hassle & frustration.

26 August 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, I've never seen so many adverts, I think they last longer than the programme! It won't make me eat a Mcdonald's no matter how many times they show it! It also lags, really irritating.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

Solution for Programs that Won't Play

As per previous comments, we are unable to watch current soaps (Corrie, Emmerdale etc on the player - just a blank screen with a circle in the middle. We eventually got round this by starting watch it on the STV App ON OUR PHONE, then casting it onto the TV! Works but why we can't just watch it directly from the app on the TV screen?

7 August 2024
Unprompted review
Rated 1 out of 5 stars

One star because I can't give no stars.

One star because I can't give no stars.
Insane amount of adverts that can't be avoided.
Unintuitive menu and unreliable streaming.
Above all, for something that claims to be the home of sport (got to laugh at that) there is pretty much zero scottish sport. Although,
STV is the place to go if you want to see the lionesses live.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

English TV.

Why do we need to show English women football ,and cancel other programmes.It is Scottish TV., not English TV , please reply .

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Can you give 0 stars

Can you give 0 stars ? Because that’s what I’d give if I could. Terrible alway freezing then returns back to the beginning after the adverts if it works at all !
The absolute worst !

10 July 2024
Unprompted review

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