The quality is amazing, and exactly as it says in the pictures and online. But, sometimes the delivery just takes longer then originally said. For example, it said it would take 2-3 buissness days. No... See more
Company replied
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Review summary
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Reviews shaping this summary
The pants were very comfy and cute, i would defiantly order again. I didn’t put a 5 star review only for the reason that in the package there was like this white dust or sand thing that got everywhere... See more
Company replied
Easy to order and good tracking information. Took a little longer than other companies to arrive but not too bad. Jeans are good quality but are too long so having to spend more money to get them take... See more
Company replied
Order Prozess smooth, shipping to us also good. But I was surprised for high shipping fee, that was calculated for Returns, even though we kept the wast majority of Things. This was noch well commun... See more
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Company details
About Subdued
Written by the company
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Subdued is a brand for playful, effortless and classy teenage girls. Since the 90’s we've constantly tried to offer our girls something special that adds that extra touch to every outfit to set it apart from run-of-the-mill mainstream fashion.
Contact info
Via Catania 7, 00041, Albano Laziale, Italy
- +390699360000
- www.subdued.com
3.6
Average
13k reviews
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Reply from Subdued
Hello Ella,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Gift ticket in the website
I would like if the gift ticket from the website could be exchanged in the physical shop.
16 September 2026
Reply from Subdued
Hi,
Thank you for sharing your feedback with us! We appreciate your suggestion and we will make sure to share your feedback with the relevant team for consideration.
Thank you again for helping us improve our service!
Best regards,
Good quality
23 September 2026
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Reply from Subdued
Hi Lauren,
our return policies and procedures are available on our website for you to consult at any time.
Should you experience any difficulties with the return process, please feel free to contact us. We will be happy to assist you.
Best regards,
Subdued customer care
Fast delivery clothes lovely and good…
Fast delivery clothes lovely and good quality. Would certainly recommend and use again
22 September 2026
Reply from Subdued
Hello Anne,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
I like the quality of the clothes
I like the quality of the clothes. Fast delivery too. Would recommend
22 September 2026
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Cute cotton tops
Finally a brand selling cute cotton tops for a reasonable price!
And timely delivery!
My only suggestion would be to make the torso length a bit longer
22 September 2026
Reply from Subdued
Hello Sabah,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
The package came at a perfect time the…
The package came at a perfect time the clothes looked so amazing and ya
15 September 2026
Reply from Subdued
Hello Liza,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
the shipping was good it faster than…
the shipping was good it faster than the estimated time. packaging is also great. i hope there is a bonus items in the future if we purchase online :)
22 September 2026
Reply from Subdued
Hello Indi,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Speedy delivery experience!
16 September 2026
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Reply from Subdued
Hello Mariya,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Reply from Subdued
Hello Rita,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
The quality of the fabric is very poor.
9 September 2026
Reply from Subdued
Hi Emma,
we’re really sorry to hear that you’re not satisfied with the quality of the fabric. We truly appreciate you taking the time to share your feedback with us, as it helps us improve our products and services.
Kind regards,
Subdued customer care
Reply from Subdued
Hello Mandy,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
genuinley horrific they dont even have…
genuinley horrific they dont even have an email for issues and my order never arrivied after saying deleivered, only have an AI bot genuinley such a shameful company never ordering and will be disputing with bank shockingly horrible
1 October 2026
Unprompted review
Reply from Subdued
Hi,
we’re sorry to hear about your experience. We’d like to clarify that our chatbot is designed to assist with common requests, but if it is unable to resolve an issue, the case is escalated to our Customer Care team so that we can investigate and assist further.
We also have a phone number available for customers who prefer to contact us directly. You can find all the available contact options in the “Contact Us” section of our website.
We’d be happy to look into what happened with your order if you contact us with your order details.
Kind regards,
Subdued Customer Care
Great clothes
My granddaughter loves this website. She is lucky enough to fit into these lovely clothes (size 8) which she adores. I’ve bought several items of clothing so far for her and they fit and wash beautifully. Looking forward to buying lots more for her soon.
7 September 2026
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Everything was fine
The package arrived exactly on time - clothes are fine and are made of nice and quality materials I would say that the ratio cost quality is quite worth it
8 September 2026
Reply from Subdued
Hello Andrea,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
Never had that much cortisol in me.
The delivering company kept on delaying the delivery and i needed the clothes for a certain occasion. It didnt even bother to ring the bell for the guardian even though the palace door was open, it's always open on weekdays due to the postal office. Truly disappointing that it told me that I had to go to Segrate to get it in time, or to change the place where i could reclaim it. I gave my address and money and the service was just the worse, other than the fact that the clothes, when i finally tried them on, didnt fit me.
15 September 2026
Reply from Subdued
Hi,
We’re very sorry to hear about your experience with the delivery and the issues you encountered with your order. We understand how disappointing this must have been, especially when you needed the items for a specific occasion.
We’ve contacted you privately so we can look into your case and assist you directly.
Kind regards,
Subdued customer care
Reply from Subdued
Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!
Subdued Customer Care
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