Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more
Company replied
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Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more
Company replied
My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more
Company replied
A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more
Company replied
After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more
Company replied
Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.
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Keine Versteckten Kosten, keine blöden Überraschungen!

Paul-Gerhardt-Allee 42, 81245, München, Germany
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I was very pleased with my experience at this car rental. The vehicle was spotless and ran smoothly, and the staff were friendly, efficient, and attentive at both pickup and return. Everything went without a hitch, and I would highly recommend them.

Reply from Sunny Cars
We rented a car from this company and were very satisfied! The booking and pick-up process was quick and hassle-free. The car was clean, in excellent technical condition, and exactly as described. The staff were polite, professional, and always ready to help. Returning the car also took just a few minutes, with no hidden charges or unpleasant surprises.
Thank you for the great service! We will definitely come back and recommend you to our friends and family.

Reply from Sunny Cars
Great for reserving in advance; got timely alerts to keep me posted. 2nd time using for European travel needs and both times I feel it was a good decision.
the only issue was with Eurorcar ( whom we physically picked the car up from) as Eurorcar not release the vehicle to us early even though the car was there and ready. Our flight got in early and so we had to wait over 1.5 hours at the airport before their agent would let us take the car… just stupid!

Reply from Sunny Cars
Simple transaction! Everything is included … no hidden or extra charges
Great experience !!

Reply from Sunny Cars
The process was so easy, the people in EPI were lovely and very helpful. The conditions of the agreement and the all experience was very very easy which is what you need when you go on holidays. i would definelty use sunny cars again when i travel to Portugal.

Reply from Sunny Cars
Everything was quick and straightforward from booking to returning the car

Reply from Sunny Cars
Best rates with comprehensive insurance. Though guy at the car delivery station asked me to buy insurance from them he stated sunny cars insurance is not very good and take long, he also mentioned there has been such cases in past. This made me nervous though insurance never came into play so can’t say how good is the insurance

Reply from Sunny Cars
Pick up and return went smoothly. Car was in line with our expectations, no technical issues, functionality as required. We will use sunny cars again 😊

Reply from Sunny Cars
I was late for the scheduled pick-up time and contacted the service to request a reschedule. The customer service team responded immediately and arranged a new pick-up time. They coordinated with the partner car rental company, and I was able to collect the car later that night. Finally, they even provided me with a much better car compared to the one I had originally booked.

Reply from Sunny Cars
The staff was friendly and they paid special attention to my needs. We were 5 people with 5 big luggage’s and they helped us choose the perfect car for our trip.

Reply from Sunny Cars
Sunny cars experience was smooth and easy. Always anxious about hiring abroad but using sunny cars made it stress free knowing we had full protection.

Reply from Sunny Cars
Very comprehensive booking procedure, the car was awesome even though the cheapest class was booked. returning the car was easy and without any complications. thank you, sunnycars!!

Reply from Sunny Cars
Very disappointing customer service
I had a frustrating experience with customer support. Before making the payment, I called to ask about the deposit. I was told that only a small amount (around 1 cent) would be held on my account to ensure that funds could be blocked. However, when I arrived to collect the car, the agent informed me that I needed to pay approximately €234 as a deposit.
I called Sunny Cars immediately to clarify the situation, but the representative on the phone was extremely rude and unhelpful. When I asked them to check the call recording for the conversation I had before booking, they completely ignored the request and insisted they never said that.
This experience left me feeling misled and disappointed. I expected better communication and support.

Reply from Sunny Cars
Everything went smoothly. We had one minor breakdown.The car lock were broken. They replaced the car without any problem.

Reply from Sunny Cars
Once again. Perfect. Since everything is included, the return takes about 30 seconds to hand over the key. That's it.

Reply from Sunny Cars
The rental price was reasonable. The company you worked with was affordable. The fact that I had comprehensive insurance helped me a lot (although I didn't need it).

Reply from Sunny Cars
Brand new car, smooth pick up, no issues with return. Very friendly staff both at check in and pickup (enterprise).

Reply from Sunny Cars
Everything was smooth, quick. Insurance and second driver is in the final price. Car was clean and new.

Reply from Sunny Cars

Reply from Sunny Cars
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