Sunny Cars Reviews 

25,894
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more

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Rated 5 out of 5 stars

My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more

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Rated 5 out of 5 stars

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more

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Rated 5 out of 5 stars

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more

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Company details

  1. Car rental company

Written by the company

Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.

SUNNY CARS GMBH

Written by the company

ALLES INKLUSIVE. ALLES DRIN. KEINE VERSTECKTEN KOSTEN. KEINE ABZOCKE.
Bei Sunny Cars sind alle wichtigen Leistungen im Mietpreis inklusive: Unbegrenzte Kilometer, Vollkaskoschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden auch an Glas, Dach, Reifen, Unterboden inklusive Ölwanne und Kupplung, Erstattung der Abschleppkosten im Falle eines Unfalls oder technischen Defekts Erstattung der Kosten für den Verlust bzw. die Beschädigung von Fahrzeugschlüsseln und -papieren, Kfz-Diebstahlschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden und Diebstahl von Autoradio und Navigationssystem (mobil oder eingebaut) in Verbindung mit einem Einbruchschaden, Erstattung der Schadenbearbeitungsgebühr Landesübliche Haftpflichtdeckungssumme, Zusatzhaftpflichtversicherung in Höhe von 10 Mio. Euro, alle lokale Steuern auf den Mietpreis, sowie auf alle aufgeführten Inklusivleistungen, Flughafengebühren und Flughafensteuern auf alle Leistungen, die im Mietpreis enthalten sind, Die Tankregelung Rückgabe wie Übernahme (vielerorts bedeutet das: voll/voll), Kostenfreie Stornierung bis eine Stunde vor Anmietung, Erreichbarkeit in Notfällen
ÜBER 35 JAHRE ERFAHRUNG
Das rein inhabergeführte Unternehmen wurde 1991 in München gegründet. Sunny Cars ist eines der größten und erfolgreichsten Mietwagenunternehmen in Europa und beschäftigt rund 200 Mitarbeiter in Deutschland, Österreich, der Schweiz sowie in Belgien, den Niederlanden und in Frankreich. Sunny Cars arbeitet mit lokal und international tätigen Mietwagenpartnern an mehr als 8.000 Mietstationen in über 120 touristischen Zielgebieten zusammen, die nach hohen Qualitäts- und Serviceanforderungen ausgewählt werden. Die Angebote von Sunny Cars garantieren Mietwagenkunden einen Premium Rundum-Sorglos-Schutz, und auch weitere Sonderleistungen sind bei Sunny Cars bequem und einfach erhältlich. Buchen Sie unter https://www.sunnycars.de, in Ihrem Reisebüro, oder rufen Sie uns gerne an: +49 (0)89 82 99 33 900.
WIR WOLLEN AUCH IN ZUKUNFT SO ERFOLGREICH SEIN
Deshalb haben wir uns dazu verpflichtet, unsere Kunden so zu behandeln, wie wir selbst behandelt werden wollen - mit Freundlichkeit, Respekt, Qualitäts- und Serviceorientierung. Unser Ziel: Glückliche Kunden die wiederkommen. Ganz nach dem Motto: RENT A SMILE. Dafür stehen wir: Kai Sannwald und Thorsten Lehmann.

Bestnote im Mietwagenvergleich

Keine Versteckten Kosten, keine blöden Überraschungen!

Keine Versteckten Kosten, keine blöden Überraschungen!
Darauf sind wir besonders stolz: Im Rahmen eines Mietwagenvergleichs der Zeitschrift „Reise & Preise“ erzielte Sunny Cars mit der Testnote 1,95 die beste Bewertung!

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4.8

Excellent

TrustScore 5 out of 5

26k reviews

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4.8

All reviews

(25,894)

3,235 reviews in the last 12 months

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Rated 4 out of 5 stars

I was very pleased with my experience…

I was very pleased with my experience at this car rental. The vehicle was spotless and ran smoothly, and the staff were friendly, efficient, and attentive at both pickup and return. Everything went without a hitch, and I would highly recommend them.

25 September 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Luigi
Thank you very much for your great review and recommendation.
We look forward to your next booking.
Best regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

Great value

Great value, short wait and efficient return

3 October 2025
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Reply from Sunny Cars

Dear Steve
Thank you for sharing your positive Sunny Cars-experience with us.
Best regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

We rented a car from this company and…

We rented a car from this company and were very satisfied! The booking and pick-up process was quick and hassle-free. The car was clean, in excellent technical condition, and exactly as described. The staff were polite, professional, and always ready to help. Returning the car also took just a few minutes, with no hidden charges or unpleasant surprises.

Thank you for the great service! We will definitely come back and recommend you to our friends and family.

30 September 2025
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Reply from Sunny Cars

Dear Customer,
thank you so much for your wonderful review. We’re delighted to hear that everything went smoothly – from booking to return and that you were so happy with the car and our service. We truly appreciate your recommendation and look forward to welcoming you again.

Best regards
Your Sunny Cars-Team

Rated 4 out of 5 stars

Great for reserving in advance

Great for reserving in advance; got timely alerts to keep me posted. 2nd time using for European travel needs and both times I feel it was a good decision.

the only issue was with Eurorcar ( whom we physically picked the car up from) as Eurorcar not release the vehicle to us early even though the car was there and ready. Our flight got in early and so we had to wait over 1.5 hours at the airport before their agent would let us take the car… just stupid!

10 September 2025
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Reply from Sunny Cars

Dear Customer,
thank you for your review and for choosing us again for your European travels. We are glad that our timely alerts and reservation process were helpful for you. We regret the inconvenience you experienced with Europcar regarding the vehicle pick-up. We will share your remarks with our local rental partner to help improve the service.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Simple transaction

Simple transaction! Everything is included … no hidden or extra charges
Great experience !!

11 September 2025
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Reply from Sunny Cars

Dear Marco,
thank you for your review. We are glad that everything was straightforward for you and that you appreciated the all-inclusive service without hidden costs.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

The process was so easy

The process was so easy, the people in EPI were lovely and very helpful. The conditions of the agreement and the all experience was very very easy which is what you need when you go on holidays. i would definelty use sunny cars again when i travel to Portugal.

10 September 2025
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Reply from Sunny Cars

Dear Lorena,
thank you very much for your review. We are delighted to hear that the process was easy and that you were happy with our local rental partner in Portugal. We are pleased that you would choose Sunny Cars again for your future trips.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Everything was quick and…

Everything was quick and straightforward from booking to returning the car

6 September 2025
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Reply from Sunny Cars

Dear Customer,
thank you for your review. We are pleased to hear that everything went quickly and smoothly from booking to returning the car.
Best regards
Your Sunny Cars-Team

Rated 4 out of 5 stars

Best rates with comprehensive…

Best rates with comprehensive insurance. Though guy at the car delivery station asked me to buy insurance from them he stated sunny cars insurance is not very good and take long, he also mentioned there has been such cases in past. This made me nervous though insurance never came into play so can’t say how good is the insurance

29 August 2025
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Reply from Sunny Cars

Dear Customer,
Thank you for your review. We regret that you were unsettled by the statements made by the local car rental partner. Our comprehensive carefree package includes all necessary insurance, as well as comprehensive insurance, which provides comprehensive protection and ensures that you are reliably covered in the event of damage.
Best regards,
Sunny Greetings from Munich

Rated 5 out of 5 stars

Pick up and return went smoothly

Pick up and return went smoothly. Car was in line with our expectations, no technical issues, functionality as required. We will use sunny cars again 😊

20 August 2025
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Reply from Sunny Cars

Dear Bernd
thank you very much for your great review and recommendation.
We look forward to your next booking.
Kind regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

Sunny Cars provided me with a much better car

I was late for the scheduled pick-up time and contacted the service to request a reschedule. The customer service team responded immediately and arranged a new pick-up time. They coordinated with the partner car rental company, and I was able to collect the car later that night. Finally, they even provided me with a much better car compared to the one I had originally booked.

13 August 2025
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Reply from Sunny Cars

Dear Alex
we are very pleased that picking up and returning the rental car went so smoothly.
Thank you for your positiv review.
Kind regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

The staff was friendly and helpful.

The staff was friendly and they paid special attention to my needs. We were 5 people with 5 big luggage’s and they helped us choose the perfect car for our trip.

12 August 2025
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Reply from Sunny Cars

Dear Andrei
we are delighted that you had a positive experience with our services.
Thank you for your review!
Best regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

Sunny cars experience was smooth and…

Sunny cars experience was smooth and easy. Always anxious about hiring abroad but using sunny cars made it stress free knowing we had full protection.

23 October 2024
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Reply from Sunny Cars

Dear customer
we are delighted that you had a positive experience with our services and our local partner.
Thank you for your review!
Best regards,
Your Sunny Cars-Team

Rated 5 out of 5 stars

Very comprehensive booking procedure

Very comprehensive booking procedure, the car was awesome even though the cheapest class was booked. returning the car was easy and without any complications. thank you, sunnycars!!

9 August 2025
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Reply from Sunny Cars

Dear Zan,
thank you for your 5-star-review.
We are very happy to hear that our service could satisfy your expectations.
We are looking forward to your next booking with us!
Best regards
Your Sunny Cars-Team

Rated 2 out of 5 stars

Very disappointing customer service

Very disappointing customer service
I had a frustrating experience with customer support. Before making the payment, I called to ask about the deposit. I was told that only a small amount (around 1 cent) would be held on my account to ensure that funds could be blocked. However, when I arrived to collect the car, the agent informed me that I needed to pay approximately €234 as a deposit.

I called Sunny Cars immediately to clarify the situation, but the representative on the phone was extremely rude and unhelpful. When I asked them to check the call recording for the conversation I had before booking, they completely ignored the request and insisted they never said that.

This experience left me feeling misled and disappointed. I expected better communication and support.

8 August 2025
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Reply from Sunny Cars

Dear Albeer,
we apologize for any misunderstandings that may have occurred.
Our voucher states that a credit card with PIN code in the name of the main driver is required to pay the deposit. It is important to ensure that the credit card has a sufficient spending limit, at least for the amount of the deposit. The exact deposit amount can be found in our voucher.
We understand that this situation was frustrating for you and regret the inconvenience it caused. We hope to have the opportunity to convince you of Sunny Cars service on a future occasion.
Best regards,
your Sunny Cars Team

Rated 5 out of 5 stars

We had one minor breakdown

Everything went smoothly. We had one minor breakdown.The car lock were broken. They replaced the car without any problem.

3 July 2025
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Reply from Sunny Cars

Dear Customer,
thank you for your review. We are pleased to read that you were able to receive prompt and satisfactory assistance in the event of damage.
We look forward to your next rental car booking.
Best regards,
Your Sunny Cars -Team

Rated 5 out of 5 stars

Once again perfect

Once again. Perfect. Since everything is included, the return takes about 30 seconds to hand over the key. That's it.

3 August 2025
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Reply from Sunny Cars

Dear Mark,
thank you very much for your review. We're happy to hear that everything was perfect once again and that the return process was so quick.
Best regards
Sunny greetings from Munich

Rated 5 out of 5 stars

pleasant appearance

The rental price was reasonable. The company you worked with was affordable. The fact that I had comprehensive insurance helped me a lot (although I didn't need it).

13 July 2025
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Reply from Sunny Cars

Dear Customer, Dear Customer,
thank you very much for your review. We are delighted that you were satisfied with the rental price and our local car rental partner. We are also pleased that the comprehensive insurance coverage gave you peace of mind—that is exactly what it is there for, even if, ideally, you will never need to use it.
Best regards,
Your Sunny Cars Team

Rated 5 out of 5 stars

Good experience

Brand new car, smooth pick up, no issues with return. Very friendly staff both at check in and pickup (enterprise).

16 July 2025
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Reply from Sunny Cars

Dear Michael,
thank you so much for your positive feedback!
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth, quick. Insurance and second driver is in the final price. Car was clean and new.

18 July 2025
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Reply from Sunny Cars

Dear Lucie,
thank you so much for your positive feedback.
Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Seamless and easy

Seamless and easy. No issues at any point in the process.

14 July 2025
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Reply from Sunny Cars

Dear Todd,
thank you very much for your review!
We are pleased to hear that everything went smoothly for you and that there were no problems.
Best regards
Your Sunny Cars team

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