We want to say a big thank you to Hayley in the Ormskirk store who was amazing today! This isn’t our local store, we were visiting the area & called in for a few bits. Hayley was very pleasant, profes... See more
Company replied
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Review summary
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Dear Ginni, I just wanted to say a huge thank you for your amazing help today! As a first-timer, I really appreciated your expert advice and patience in helping me choose the absolute best beauty... See more
Company replied
I had a great experience at the Superdrug Thornton heath branch. HAAD was very professional, friendly, and took the time to check my blood pressure while explaining everything clearly and making me fe... See more
Company replied
General shopping in Superdrug Ruislip High Street. I regularly get served by Sushma and she is always cheerful and so friendly and helpful, nothing is too much trouble for her. I always think I need... See more
Company replied
Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
150k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Lovely experience with Hizelda
I had such a lovely experience in Westfield stardford. My piercer Hizelda was extremely kind and friendly, taught me how to clean my ears and was very patient with my questions. Would definitely recommend.
23 July 2026
Unprompted review
Reply from Superdrug
Hi Tahsin,
I’m going to pass your comments on to Hizelda. Thank you for taking the time to leave them such a good review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
I was served by Rowan in Guildford High…
I was served by Rowan in Guildford High Street. I was searching for a certain shade of lipstick that had been discontinued and he helped me find a suitable option. I didn't actually buy it then and there but came back the next day and he was there again and remembered me! fantastic customer service.
23 July 2026
Unprompted review
Reply from Superdrug
Hi Nicola,
Thank you so much for taking the time to let us know how helpful you found Rowan.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Nikunj is very helpful at superdrug and…
Nikunj is very helpful at superdrug and told me about card and student discount thank you
23 July 2026
Unprompted review
Reply from Superdrug
Hi Oghenekaro,
Thank you so much for taking the time to let us know how helpful you found Nikunj, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's name or address and the date/time of your visit? Can you also include the reference number 5303991 in your email for me?
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
I would like to thank Waqas at the…
I would like to thank Waqas at the Barking Superdrug store. The service he provides is always friendly, helpful and professional with regard to all aspects of the retail business. An excellent customer experience.
23 July 2026
Unprompted review
Reply from Superdrug
Hi Paul,
Thank you so much for taking the time to let us know how helpful you found Waqas.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Reply from Superdrug
Hi Anna,
Thank you so much for taking the time to share your experience in your recent visit to our store, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's name or address, any staff members names and the date/time of your visit? Can you also include the reference number 5303974 in your email for me?
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
Ghazela from Putney
Ghazela from Putney, very good and helpful customer service
23 July 2026
Unprompted review
Reply from Superdrug
Hi Warrd,
I’m going to pass your comments on to Ghazela. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Joshua
Superdrug Customer Care Team
Just got my face and eyebrows threaded…
Just got my face and eyebrows threaded by fatma from the Trafford centre branch. She was so gently and kind, a perfectionist making sure the unwanted hair were gone. Thank you, you were great! Will definitely come back again !
23 July 2026
Unprompted review
Reply from Superdrug
Hi Rueyda,
I’m going to pass your comments on to Fatma. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Joshua
Superdrug Customer Care Team
Excellent service and Carrie is very…
Excellent service and Carrie is very professional and answers any questions I needed to know about my treatment
Will definitely go on a regular basis
Thank you Carrie
23 July 2026
Unprompted review
Reply from Superdrug
Hi Janet,
Thank you so much for taking the time to let us know how helpful you found Carrie, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, and the date/time of your visit? Can you also include the reference number 5303956 in your email for me?
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
This was my daughter's first piercing…
This was my daughter's first piercing and she was a bit nervous. However Donna was quite pleasant and made the process easy, comfortable, relaxing and seamless.
Absolutely recommend Donna at Superdrug- Whitgift centre.
23 July 2026
Unprompted review
Reply from Superdrug
Hi there,
Thank you so much for taking the time to let us know how helpful you found Donna. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Reply from Superdrug
Hi Fely,
Thank you so much for taking the time to let us know how helpful you found Nenshi.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Great experience at S/Drug Lewes.
Great experience at S/Drug Lewes.
I had my ears pierced today and Sophie was amazing , she was friendly,helpful & did a fantastic job piercing my ears! Would totally recommend this place to have your ears pierced!
23 July 2026
Unprompted review
Reply from Superdrug
Hi Vanessa,
Thank you so much for taking the time to let us know how helpful you found Sophie. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Emma at Bitterne store was very helpful…
Emma at Bitterne store was very helpful with advice on using a different option of makeup as the one I wanted was out of stock. The product she recommended is great and I will be buying this brand in the future.
18 July 2026
Unprompted review
Reply from Superdrug
Hi there,
Thank you so much for taking the time to let us know how helpful you found Emma. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
I was treated by Zhen in the beauty…
I was treated by Zhen in the beauty studio in Marble Arch. She did an amazing job and was super kind and professional! 🙂
23 July 2026
Unprompted review
Reply from Superdrug
Hi Angela,
I’m going to pass your comments on to Zhen. Thank you for taking the time to leave them such a lovely review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
Wisdom from superdrug holborn station…
Wisdom from superdrug holborn station was really nice and helpful. thank you
23 July 2026
Unprompted review
Reply from Superdrug
Hi Kaushik,
Thank you so much for taking the time to let us know how helpful you found Wisdom. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Loveleen in Superdrug headingley…
Loveleen in Superdrug headingley threaded my eyebrows and the service was excellent. I’m very happy with the results.
23 July 2026
Unprompted review
Reply from Superdrug
Hi Amy,
Thank you so much for taking the time to let us know how helpful you found Loveleen. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Hammersmith superdrug Surovi
Hammersmith superdrug Surovi
Very good service :)
23 July 2026
Unprompted review
Reply from Superdrug
Hi Chrysa,
I’m going to pass your comments on to Surovi. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Joshua
Superdrug Customer Care Team
Super drug East Dulwich on lordship…
Super drug East Dulwich on lordship lane. Was served by Hamad. He was very sweet and Hospitable with efficient service. He had excellent customer service.
23 July 2026
Unprompted review
Reply from Superdrug
Hi Iyanah,
Thank you so much for taking the time to let us know how helpful you found Hamad. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Reply from Superdrug
Hi Michelle,
Thank you so much for taking the time to let us know how helpful you found Rowan, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, any staff members names and the date/time of your visit?
Can you also include the reference number 5303892 in your email for me?
Hope you have a great day.
Thank you,
Joshua
Superdrug Customer Care Team
Dhrupal and Leyla were so lovely
Dhrupal and Leyla were so lovely. Really dramatic results for the Korean lash lift with tint. V professional and super friendly
Superdrug Crouch End N8
Definitely recommend ❤️
23 July 2026
Unprompted review
Reply from Superdrug
Hi Shabeena,
I’m going to pass your comments on to Dhrupal and Leyla. Thank you for taking the time to leave them such a good review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
Amazing service from Maryam Thornton…
Amazing service from Maryam Thornton heath
23 July 2026
Unprompted review
Reply from Superdrug
Hi Lana,
Thank you so much for taking the time to let us know how helpful you found Maryam. I’m going to pass your comments on to them, I’m sure you’ll make their day!
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
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