My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more

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I love the range of casual clothing at Superdry, the styles, the colours and the quality. A little pricy at times but so be it. The staff at the Basingstoke branch are unfailingly friendly, helpful... See more
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
Company details
- #425 of 605 best companies in Clothing Shop
- #187 of 238 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #42 of 68 best companies in Streetwear store
- #174 of 255 best companies in Ladies' clothes shop
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
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Superdry are always good on quality,if…
Superdry are always good on quality,if looked after properly there clothes winter coats reefer jackets, mens underwear jeans are top quality.
I would truly buy Superdry and the staff were lovely
Easy to order online and collect from store
Easy to order online, payment and order processed quickly, always kept up to date with dispatch and arrivals of product. Easy to collect from store. Product itself top quality, and nice and warm. As always , always impressed with superdry
Two different size shoes
I ordered a pair of flip flops, left in my size (L) and the right came in a (M) , had to return, then when I went to return I didn’t receive a receipt or proof of refund . Disappointing because I love Superdry.
Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
Fast delivery to store and helpful…
Fast delivery to store and helpful assistance by the staff in your Basingstoke store, thank you.
My original visit to purchase garment…
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchange without receipt. His mother went with him and the staff made her feel they had stolen the garment. I went with Copy from my bank statement and they gave me a refund.
And took the trouble to check up purchase date.
Great company, makes my fav clothes!!!
Love the clothes, fast delivery, great quality clothing . Love everything about this brand.
Amazing quality products
Amazing quality products. Very good value for money. The digital experience coms around collection is not great but otherwise great.
My daughter like it
My daughter like it, I ordered it online and collected from Basingstoke shop.
Returned online purchase to store to…
Returned online purchase to store to exchange. Staff very helpful and explained situation.
Very satisfied Super Dry customer
Excellent quick service will definitely be using Super Dry again..
Super helpful
Didn’t have my size on the rack but I didn’t get the standard “if it’s not out, we don’t have it”, instead an order was placed and it was delivered to my house in 2 days!
We returned online bought products to…
We returned online bought products to your store and the service was excellent - the whole process wasquick and easy. And since we were there, we bought some more stuff.
Check what you’ve ordered x
I wasn’t sure that I had ordered the right item but the young lady in the Basingstoke store was very happy to inspect the parcel with me and provide alternatives to check that I had the right item. Great service Basingstoke store xxx
Perfect clothing range staff very…
Perfect clothing range staff very professional and friendly.
May use AI-assist with repliesRead more
Lovely ladies working in Basingstoke…
Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!

Reply from Superdry - Basingstoke
The assistant was very helpful
The assistant was very helpful. The size I wanted wasn’t in stock so he went out of his way to sort me the correct size and order it for me.
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