Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

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See what reviewers are saying
I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more
Company details
- #427 of 607 best companies in Clothing Shop
- #189 of 240 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #43 of 68 best companies in Streetwear store
- #175 of 255 best companies in Ladies' clothes shop
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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I purchased 3 lovely hoodies for my…
I purchased 3 lovely hoodies for my daughters but got 2 the wrong size I took them back and was so happy you had the sizes I needed it made my day as I don’t live near Exeter I went home so happy thank you so much. The lady serving was so helpful thank you to her
A pleasure to shop in
Lovely tidy store, easy to look around, not too noisy or stressful. Always so nice to have the Blue light discount also. Great helpful staff, lovely roomy changing rooms!
Fantastic service in the Exeter shop
Fantastic service in the Exeter shop. Lovely staff, very personable and helpful.
Polite and friendly.
Great customer service in Exeter
Great customer service in Exeter. I don’t remember his name but he was on crutches which narrows it down. He couldn’t have been more helpful. Good range of products and my husband loved my purchase. We will definitely return.
Item arrived quickly and exactly as…
Item arrived quickly and exactly as described. Very good quality
I love the Superdry brand & have found…
I love the Superdry brand & have found the staff in thr Exeter branch very helpful plus a credit to the company. Thanks again I will look forward to my next visit.
Another Quality Item!
Beautifully made cardigan! Looks great and is so soft and cozy to wear.
Friendly knowledgeable folks
Helpful staff in the Exeter store &…
Helpful staff in the Exeter store & really pleased with the jacket, thanks 🤘
Great selection of clothes and very…
Great selection of clothes and very reasonably priced given the quality
May use AI-assist with repliesRead more
Always polite and cheerful in this…
Always polite and cheerful in this shop. It's a joy to shop in there

Reply from Superdry - Exeter
Shopping made pleasurable.
I always enjoy a visit to Superdry in Exeter and never leave without a purchase. Always say I don't need anything, but so many nice good quality clothes to choose from.
The staff are always helpful and friendly. It is so refreshing to be able to shop on the High Street and be able to try clothes on. Particularly when you are tall.

Reply from Superdry - Exeter
As a disabled woman…
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out.
The shop assistant asked if I knew what I was looking for and he offered to order it for me and have it delivered to my home address with no charge.
His assistance made a great impression on me due to his patience and kindness.

Reply from Superdry - Exeter
Very helpful and friendly staff.
Assistant was very friendly and helpful…
Assistant was very friendly and helpful wirh my purchase.
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