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Superdry - Exeter Reviews 

271
•
TrustScore 4.5 out of 5

4.7

Clothing Shop
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8-9 Princesshay, EX1 1GE Exeter, GB

•
01392 214005

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See what reviewers are saying

Rated 5 out of 5 stars

Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 4 out of 5 stars

I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more

Rated 4 out of 5 stars

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more

Company details

  1. #427 of 607 best companies in Clothing Shop
  2. #189 of 240 best companies in Men's clothes shop
  3. #25 of 34 best companies in Outerwear Shop
  4. #43 of 68 best companies in Streetwear store
  5. #175 of 255 best companies in Ladies' clothes shop

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.7

All reviews

(271)

13,612 reviews in the last 12 months

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Rated 4 out of 5 stars

Online order required smaller size

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was advised that this could not be done. I was required to order the smaller sizes online rather than sort there and then.

4 April 2025
Rated 5 out of 5 stars

Really excellent service

Really excellent service. Lovely staff in the Exeter superdry. Helpful and courteous.Product arrived in a timely fashion and very easy to change delivery address due to not being at home.
Overall a really good experience and I would definitely advise anyone to use superdry to ensure an excellent service and experience.

4 December 2024
Superdry - Exeter logo

Reply from Superdry - Exeter

Hello,

Thank you for your kind review!

We are thrilled to hear about your positive experience with our Exeter store and online service. We strive to provide excellent customer service and are delighted that you found our staff helpful and courteous. We appreciate your feedback and are glad you found the delivery process easy and efficient. We hope to see you again soon!

We hope you have a lovely Christmas,
Superdry

Rated 5 out of 5 stars

Great item Great service

I ordered online and as soon as the item arrived I realised it would be too small for my husband. I took it back to the Exeter store and the assistant could not have been more helpful. He explained that their clothes do tend to be on the smaller side and he exchanged it for me.

30 November 2024
Superdry - Exeter logo

Reply from Superdry - Exeter

Hello,

We appreciate you taking the time to share your experience.

We're glad to hear that our Exeter store assistant was able to help you with your exchange. We understand that sizing can be tricky, and we strive to provide our customers with excellent service.

Thank you for your feedback,

Superdry

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