Banner for Superdry - Exeter

Superdry - Exeter Reviews 260

TrustScore 4.5 out of 5

4.6

8-9 Princesshay, EX1 1GE Exeter, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 1 out of 5 stars

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

Rated 5 out of 5 stars

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


Company details

  1. #444 of 620 best companies in Clothing Shop
  2. #191 of 242 best companies in Men's clothes shop
  3. #28 of 36 best companies in Outerwear Shop
  4. #42 of 65 best companies in Streetwear store
  5. #180 of 257 best companies in Ladies' clothes shop

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.6

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My size…

I've been wearing superdry cloths for a few years now, as I've got used to there sizing, very gd quality, & service,
Thankyou 😁👍

3 September 2024
Rated 5 out of 5 stars

Excellent shop

Friendly staff and well laid out shop, easy to look around. Great choice of products.

20 September 2024
Rated 5 out of 5 stars

The young lady who helped me was kind

The young lady who helped me was kind, knowlegable about the products and took an order to be delivered to my home. It arrived, just as I ordered a fast well packed service. I'm impressed and would certainly use them again

20 August 2024
Rated 5 out of 5 stars

The staff are very friendly and…

The staff are very friendly and helpful, I would recommend your store.

29 July 2024
Superdry - Exeter logo

Reply from Superdry - Exeter

Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.

Kind regards,

Superdry Care

Rated 2 out of 5 stars

Got overcharged on a sale item

Got overcharged on a sale item, nice top but lost out on the discount
Staff were nice but not too great at till work

28 July 2024
Superdry - Exeter logo

Reply from Superdry - Exeter

We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind regards,

Superdry Customer Care



Rated 4 out of 5 stars

Great Shopping Experience

store laid out lovely easy to see and find sizes

8 July 2024
Superdry - Exeter logo

Reply from Superdry - Exeter

Hello,

Thank you for taking the time to share your shopping experience at our Exeter store.

We always do our best to give our customers a positive experience, so we're really pleased that you're happy with everything.

Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look