Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

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See what reviewers are saying
I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more
Company details
- #427 of 602 best companies in Clothing Shop
- #188 of 238 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #42 of 68 best companies in Streetwear store
- #175 of 256 best companies in Ladies' clothes shop
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Positive experience !
I found the staff to be extremely friendly & helpful. Thank you Superdry for a beautiful shopping experience !! :-)

Reply from Superdry - Exeter
Beautiful dress…
Beautiful dress which looks stunning on. It is shaped really well which pulls you in, in all the right areas.
So pleased with my purchase!

Reply from Superdry - Exeter
The shop assistant was very helpful
The shop assistant was very helpful, getting ge things I needed. Disappointed gat 30” legs were the shortest on offer

Reply from Superdry - Exeter
Great staff member
Your member of staff at the Exeter branch which served me was extremely helpful. A real nice guy. Even though one of the items I wanted wasn’t yet unpacked from stock, he arranged for it to be delivered. Perfect service!
I specifically wanted a black puffer…
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Very nice assistant at the till answered a couple of questions.
My size…
I've been wearing superdry cloths for a few years now, as I've got used to there sizing, very gd quality, & service,
Thankyou 😁👍
Excellent shop
Friendly staff and well laid out shop, easy to look around. Great choice of products.
Excellent service in Exeter from the team
Excellent service in Exeter from the staff, professional and easy to talk too. Ordered some trousers that were out of stock. Fantastic service again.. google review Exeter superdry ..
Received exactly what I ordered quick…
Received exactly what I ordered quick and easy
The staff were friendly
I bought a female military jacket, I am very happy with it. The staff were friendly and approachable.
The young lady who helped me was kind
The young lady who helped me was kind, knowlegable about the products and took an order to be delivered to my home. It arrived, just as I ordered a fast well packed service. I'm impressed and would certainly use them again
Very good service
The staff are always very friendly and…
The staff are always very friendly and lots of lovely stuff to try on.I love shopping in superdry and always end up spending far too long in there 😊
The staff are very friendly and…
The staff are very friendly and helpful, I would recommend your store.

Reply from Superdry - Exeter
Got overcharged on a sale item
Got overcharged on a sale item, nice top but lost out on the discount
Staff were nice but not too great at till work

Reply from Superdry - Exeter
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