great people to deal with from start to finish, very easy, and happy to answer any questions, big or small. installer, Alan, was efficient, tidy and very polite. couldn't recommend highly enough. havi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sean and James were brilliant, really enjoyed having them around. They were polite, helpful and professional. They cleaned up after themselves several times a day and did an excellent job. Fantastic c... See more
Company replied
Sean & Josh fitted 8 windows during some challenging weather. Cleaned up every day and took care while working in our home ensuring our carpets & furniture were well covered throughout. Extremely... See more
Company replied
We needed to replace all our windows, doors and fron and back porches in December 2024 so contacted Sureseal. From the first appointment where everything was assessed and qoute worked out, throug... See more
Company replied
Company details
Written by the company
Sureseal Windows Limited delivers class-leading home improvements with a focus on quality, clarity and care. We design, supply and install premium windows, bi-folding doors, sliding doors and entrance doors, completed by robust rainwater protection systems (roofline) to keep your home looking sharp and performing at its best. Every product is specified for lasting performance—smooth operation, secure hardware and excellent thermal efficiency—so you feel the difference from day one. Your home is unique, so our approach is personal. We’ll help you choose the right styles, colours and finishes, from slim-sightline contemporary looks to timeless classics. Our designers listen first, offer practical guidance, and provide clear, transparent pricing. No pushy tactics—just expert advice and options that fit your home and budget. Installation matters as much as the product. Our teams work cleanly and respectfully, protect your space, and aim to leave everything neat and tidy. We coordinate fitting to minimise disruption and keep you updated throughout. Because the details count, we also offer matching roofline upgrades—fascias, soffits and guttering—so the whole exterior feels cohesive and protected against the weather. Aftercare is straightforward, too. You’ll have honest communication, dependable warranties, and a friendly team on hand if you ever need support. Whether you’re replacing a single door, opening up a view with bi-folds, upgrading to energy-efficient windows, or completing the look with roofline products, we’re here to make it easy—and to do it properly. If you’re considering improvements, we’d love to help. Book a free, no-obligation design visit and see what’s possible.
Contact info
Woodland Farm, SA18 1JW, Ammanford, United Kingdom
- 0800 233 5576
- info@suresealwindows.org
- www.suresealwindows.org
4.9
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely efficient installation by…
Extremely efficient installation by very pleasant fitters who were very helpful and clean. All the work was completed in a timely manner.
My doors are great and I would highly recommend
Sureseal Windows.
6 November 2025
Unprompted review
Reply from Sureseal Windows Limited
Thank you for the fantastic review! We’re really pleased to hear your installation was carried out so efficiently and that our fitters made such a positive impression — being helpful, pleasant and clean is exactly what we aim for. It’s brilliant to know you’re loving your new doors too.
Your recommendation means a great deal to us.
If you ever need anything in the future, we’re always here to help.
Couldn't have asked for better.
great people to deal with from start to finish, very easy, and happy to answer any questions, big or small. installer, Alan, was efficient, tidy and very polite. couldn't recommend highly enough. having dealt with other suppliers beforehand, we chose Sureseal on their service and haven't regretted it once.
10 July 2025
Unprompted review
Reply from Sureseal Windows Limited
Thank you for such a fantastic review! We’re thrilled to hear the whole process felt easy and straightforward, and that every question — big or small — was answered along the way. Alan will be delighted to know his efficiency, tidiness and polite manner stood out.
It means a lot that you chose us after dealing with other suppliers, and even more that you’ve had no regrets since. Your recommendation is genuinely appreciated by the whole team.
If you ever need anything in the future, we’re only a call away.
Reply from Sureseal Windows Limited
Thank you for your feedback! We’re really pleased to hear your installer made a polite, tidy impression — it’s exactly how we want every visit to feel.
Delighted to know you’d use us again. If you ever need anything in the future, we’re here to help.
Our Sureseal Doors and Windows Installation…
The Installation Team were friendly, professional, polite & courteous. I was impressed with how respectfully they treated our home's fixtures & furniture. They worked efficiently and left us 'all clean & tidy'. They installed our beautiful new windows/doors, front & back which have made a significant difference to us by way of warmth, insulation, aesthetic appearance & lower fuel bills, all of which were desperately needed. We're very happy & grateful 🙏🏻 plus we've also had quite a few compliments too. We would recommend them to others in a heartbeat because of the reasons listed above...
Thank you Sureseal 🙏🏻
17 June 2025
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for such a thoughtful and heartfelt review. We’re absolutely delighted to hear how impressed you were with the installation team — treating every home with respect, working efficiently, and leaving everything clean and tidy are things we take great pride in, so your feedback really means a lot.
It’s wonderful to know your new windows and doors have already made such a noticeable difference in warmth, insulation and appearance — and even better that you’re seeing the benefit in lower fuel bills. Hearing that you’ve had compliments too is the cherry on top!
Your recommendation truly means the world to us. We’re so pleased you’re happy with everything, and if you ever need anything in the future, we’re always here for you.
Thank you again for choosing Sureseal. 🙏🏻
Sureseal windows offered a professional…
Sureseal windows offered a professional and friendly service from first contact. They came and visited quickly to do initial consultation and they were very easy to communicate with. The work completed was done by two very friendly and respectful fitters, who were efficient and tidy. I’d use the company again in the future should I need it.
23 November 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you for the lovely review! We’re really pleased to hear that your experience felt professional and friendly right from the first contact. It’s great to know the initial consultation was arranged quickly and that communication throughout was easy — that’s exactly how we want the process to feel.
We’re also delighted that our fitters made such a positive impression with their friendly, respectful approach and tidy, efficient work.
It means a lot to hear you’d choose us again in the future.
Thanks so much for choosing Sureseal!
If it looks’ smells & sounds dodgy’ then its dodgy
Sureseal came to give us a quote & we’re more than double the price of the previous company we had a quote from.
The chap who came who was there nearly 3 times longer than the one before was quite pushy with the sales pitch & talked down our previous quote by another company despite us not giving him the details of the company or the price quoted,
The whole visit was a waste of time’
But what triggered the visit from Sureseal was an online pop up from a third party organisation called eco funding solutions who apparently give discount supported by government discounts.
We saw no evidence of this as we were never told the price would be A: but because of the government aid it will now be B:
When we asked about this he said the £6000+ price quoted included the discount’ when we asked what percentage count that was he couldn’t answer & so we parted ways.
25 October 2025
Unprompted review
Reply from Sureseal Windows Limited
We’ve looked into this carefully but don’t have any record of a quotation or home visit under your name — it may have been booked under a partner’s name instead. As we can’t locate you as a customer, this platform is the only way we can respond personally.
Our quotes are always computer-generated, not handwritten, and we don’t use high-pressure sales tactics; our aim is simply to give clear, accurate information so people can make an informed choice.
We understand prices can vary depending on product quality, specification, and installation standards, but we’re always happy to provide a detailed breakdown to help with a fair comparison.
If you’d like us to double-check the details, please get in touch directly and we’ll be glad to look into it further.
Excellent service…
The windows and doors are excellent quality. The fitters were very good, polite and efficient. One of the doors was a bit sticky after a couple of weeks and they came straight out and sorted it.
Excellent service
13 January 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks so much for the kind words — really pleased to hear you’re happy with the quality and the fitting. Glad the team could get that little snag sorted quickly for you. Appreciate you taking the time to share your experience.
Stayed late to finish
The chap working on my windows managed to complete them all in one day by staying late, which i really apprecaited
13 August 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks for sharing that — we’re glad you noticed the extra effort. The team take real pride in seeing a job through properly, even if it means a late finish. Appreciate you taking the time to leave a review.
Excellent process from first visit to…
Excellent process from first visit to the fitting of my windows and doors. Very professional service. I would highly recommend this company.
15 October 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks for the great feedback — really pleased to hear everything went smoothly from start to finish. We’ll be sure to pass your comments on to the team. Enjoy your new windows and doors, and thanks again for recommending us.
This company is top tier
This company is top tier. I found them through a Facebook advert and honestly at first I was wary because anyone can advertise on SM. However I am so so glad I found them! Sean did an absolutely sterling job and I would reccomend them to anyone. We had all windows and doors replaced and I cannot thank them enough fir such a wonderful job.
28 April 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks so much for the brilliant review — we really appreciate it. We know how easy it is to be cautious with online adverts, so we’re glad you gave us the chance to show what we’re about. Sean and the team will be over the moon with your feedback. Enjoy your new windows and doors!
Very pleasant staff
Very pleasant staff, fitters were very considerate in the house by laying rugs down everywhere they were working, no mess left behind, easy payment options
9 January 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks so much for your kind words. We're really pleased to hear our team made things easy and kept everything tidy during the installation — we’ll be sure to pass that on to the fitters. Enjoy your new windows!
Excellent quality of work
Excellent quality of work. Care taken with work. Very pleasant workers. Busy all the time. Very pleased with the work, can’t recommend the company too highly.
18 August 2025
Unprompted review
Reply from Sureseal Windows Limited
That’s wonderful to hear — thank you for such generous feedback. We’re glad you’re so pleased with the quality and care from the team. Your recommendation really means a lot to everyone at Sureseal.
Very very please with the work carried…
Very very please with the work carried out from start to finish. Very professional service. Jordan was great with the initial quoting and showing me the options, and he was always on the end of the phone if I wanted extra info. When it came round to the fitting I was contacted way ahead of installation to find a date that worked. I cant remember the names of the lads that came to fit the windows, but they did an excellent job and left the work site clean at the end of the day.
10 August 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks so much for taking the time to share that. It’s great to hear Jordan looked after you so well and that the fitters kept things running smoothly and tidy throughout. We’ll make sure your kind words are passed on to the whole team — they’ll really appreciate it.
Great company
From start to finish, very friendly, professional, all the team were tidy and respectful. Extremely helpful. I will highly recommend this company
11 August 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks for your lovely feedback. We’re really pleased to hear the team made such a good impression and kept everything professional and tidy. Your recommendation means a lot — we truly appreciate it.
Excellent product and excellent…
Excellent product and excellent service. This is the second time we have used Sureseal and I would definitely use them again in future if needs be.
Gwasanaeth arbennig. Diolch!
3 October 2025
Unprompted review
Reply from Sureseal Windows Limited
Diolch yn fawr! We’re so pleased you came back to us again — that kind of trust means a lot. Great to hear you’re happy with both the product and service. Enjoy your new installation!
Excelent Service and Product
15 August 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks for the great feedback — we’re really glad you’re happy with both the service and the product. Appreciate you choosing Sureseal!
We had replacement windows fitted in…our experience
We had replacement windows fitted in May of this year. We had not previously dealt with this firm before because they were not local to us. We found them helpful and informative from the start. Their fitter was outstandingly good. There was one minor issue in that they overlooked one part, a windowsill. Which although not urgent was fitted within two days. We were delighted with the result.
14 May 2025
Unprompted review
Reply from Sureseal Windows Limited
Thank you for sharing such thoughtful feedback. We’re really pleased you gave us a try and that everything was handled smoothly — even the small snag. Great to hear you’re delighted with the end result.
From quote to completion the company…
From quote to completion the company we're excellent
1 September 2025
Unprompted review
Reply from Sureseal Windows Limited
Thanks so much for your review. We’re really glad everything went smoothly from start to finish — the team will be pleased to know their efforts made a difference.
I would just like to say a great big…
I would just like to say a great big thank you to Sean who came unexpectedly to fit my new windows and front door. He worked like a trouper for two days and even worked late to get the job finished. The windows and door are of great quality and I am very pleased with the new look to the front of my house. Thanks Sureseal Windows and thanks for sending Sean our way who has done the best job ever The Coles family are very happy indeed.
30 September 2025
Unprompted review
Reply from Sureseal Windows Limited
That’s such a lovely message — thank you. We’ll make sure Sean hears your kind words; he’ll be chuffed to know his hard work made such a difference. Really glad you’re happy with the new look — it sounds like the perfect finish.
Absolutely amazing company went above…
Absolutely amazing company went above and beyond in every way possible, from the first appointment to help with what we wanted and what was best but also in our price range to fitting in an efficient manner and the after care of checking up on how the client is getting on with the windows and doors installed is fantastic, over a year on and the product is impeccable with no problems whatsoever.
Definitely recommend.
15 October 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your wonderful feedback. We’re delighted to hear that everything from the first appointment through to the installation and aftercare has been such a positive experience for you. It’s great to know that, even over a year on, your windows and doors are still performing impeccably. We really appreciate your recommendation and are always here if you need us in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.