Great ordering experience. Ordering was easy, and the shipment arrived in the Netherlands very quickly. The package arrived in perfect condition, so thank you for that. The Dutch translation on t... See more
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I bought a SUP board online and first wanted to make sure that both the website and the offer were legitimate. After checking, I found that the webshop is part of Surfline.dk, which gave me con... See more
I ordered 2 SUPs but only one was delivered. I immediately sent an email to the support mail but after three days I still haven't gotten a response. I tried calling them several times but no answer.... See more
I ordered a windsurfboard (Fanatic Jag 158L). Since availability of this board is very limited I decided to go for it. I had some doubts about whether the carbon board would survive transportation int... See more
Company details
Written by the company
Danmarks største specialbutik indenfor vand- og vintersport. To store fysiske butikker i Aarhus og København + danmarks førende webshop med tusindvis af varer til lynhurtig levering eller afhentning. Surfline har eksisteret som specialbutik inden for vand og skisport siden 1982. Vi er en speciel butik med specialuddannede specialnørder (og flinke folk) som ekspedienter. I butikken sætter vi en ære i at tage os tid til at sætte os ind i dit behov og drømme hvad enten de omhandler vand eller sne. Vi ved noget om de ting vi sælger og vi tester selv gearet på ture og ekspeditioner.
Contact info
Gåseagervej 12, 8250, Egå, Denmark
- 86176765
- info@surfline.dk
- www.surfline.dk
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Replied to 6% of negative reviews
Typically replies within 48 hours
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I paid but nothing is delivered
I paid but nothing is delivered
Little to no Response on mail
Not answering the phone
I hope i can get my money back
I bought a Fusion SUP and it was…
I bought a Fusion SUP and it was delivered promptly. Very happy but most communication, like this review page and email was in Danish, English or Dutch would have been preferred as I ordered from the NL. Price was top though, cheaper than anything here in the NL. Happy to recommend!
Good service and fast delivery
Ridiculous long waiting time
Ridiculous long waiting time. Promised to deliver in 2 days, took the multiple weeks, after one and a half week I got an email one of the product was not deliverable.
Great price and fast shipping happy…
Great price and fast shipping happy with my gul dryduit
It looked shady before with the wrong…
It looked shady before with the wrong translations and all. But good the wetsuit and Leash i orded quickly and against a really good price
I had bought a jacket as a christmas…
I had bought a jacket as a christmas gift on Black friday in size medium, I then received it in size large. So when my girlfriend went to return her gift and get it in the right size they didn’t have it in the same colour. She then went with the same model in the same size but a different colour, no worries. She was the told she had to pay the difference in price of 1000+ dkk. She then had to discuss whether or not she should pay the extra because it was no longer on a discount. And only after coming home and having her mom call the store, could she do the exchange of the same jacket without having to pay for the stores mistake.
God service :)
Quick delivery and great communication…
Quick delivery and great communication throughout
I used the gorilla tape to fix a puffer…
I used the gorilla tape to fix a puffer jacket that broke. I placed it inside to close the ripped fabric, and while it was annoying because of the feathers (I had to get creative, used a embroidery hoop to keep the area as clean as possible) it worked perfectly (then I just had to place a waterproof patch on top). 10/10, and as for the company, the shipping was fast and had no issues at all. Thank you so much!
God service hver gang
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