Svetness Reviews 

Our trainer, Lana, is excellent! -- She is knowledgeable and thorough and supportive. We really appreciate the integration of strength training, yoga, stretching, and functional movement. She's good at mixing it up, so we are not bored and continue to increase the challenge.

⚠️ Warning to All Potential Clients — Please Read Before Signing with This Company

I’m writing this because I wish someone had warned me before I signed up. This company’s contract is heavily stacked against clients, and once you sign, it’s very hard to get your money’s worth.

Here’s my experience:
They will strongly encourage you to prepay for a year. It might look way cheaper on paper, but do not pay in advance. I only committed to three months — and I still deeply regret it.

It took them weeks just to assign me a trainer. My first trainer frequently no-showed or canceled on the same day. I requested a replacement, but the new trainer also changed the schedule, then no-showed again.

In the end, I paid around $1,100 and received maybe one session first two months. After the three-month period, they charged me again automatically, while my unused sessions piled up. When I said I wanted to finish those sessions and end the contract, they told me all unused sessions would expire in one month — even though most were unused because of their trainers’ repeated no-shows. I paid for services I never received, and they simply took that money.

The truth about their business model:
They charge clients around $100 per session, but pay trainers only $35. This attracts inexperienced and irresponsible trainers who have little incentive to deliver quality sessions. Even skilled trainers lose motivation when they’re underpaid and eventually don't work with this company. Clients end up paying premium rates for poor-quality service.

The company itself adds almost no value. They provide a clunky app and basic scheduling platform, while pocketing the majority of the money from both clients and trainers. If you raise concerns, they will simply ignore you and stop responding.

In my opinion, this company exploits both its customers and its trainers. I truly believe businesses like this should not exist. Please protect your time, money, and peace of mind — and look elsewhere for professional, reliable fitness services.

I am having a great experience with Svetness so far . They connected me with the right trainer that was available to work with my work schedule. My trainer is Elmer. He’s been truly amazing by planning and supporting me through my goals and helping achieve the best! I love how they connect me with my nutritionist based on my needs every month and she comes up with a plan and her name is Andrea and she is just fabulous when come to making sure I’m eating the right food and plenty help meals for me. There is so much I can say for this program. They are great people and well organized . - I can’t wait to see how I look from day 1 to the end of my plan .

Convenient, friendly, effective

They have a great atmosphere there and good trainers.

I have been working with Mariah since about January. She is always pleasant and has gradually increased my workout to build strength. She is encouraging and always positive.

I've had a great experience with Svetness. Fares did a great job connecting me with the right trainer that was available the hours I can work out due to my work schedule. My trainer Kyle has done a great job putting together a workout program based on my goals and knows when to push me that extra mile. The only thing disappointing was that I thought the nutritionist was part of the package. I was only able to speak with a nutritionist briefly to promote a separate program with additional cost. Overall i'm very happy with Svetness. Bob L.

I've been working with a Svetness trainor as well as a nutritonist for about 2 months and my experience has been incredibly convenient, smooth and productive so far. Onboarding by the Svetness team was fast and easy. The trainor and the nutritionists are both very knowledgeable, professional and attentive. Being able to easily coordinate with both of them for both time and location is incredibly convenient also.

I booked a personal training session through the Svetness app while visiting Virginia, and to my surprise, Svetness himself reached out directly after a last-minute cancellation at their flagship gym. He offered to personally train me, which was an opportunity I couldn't pass up.

Before the session, I shared my goals through the app, and when I arrived, he was completely prepared and ready to focus on what I wanted to achieve. During the session, he helped me make serious progress with my chest workouts, especially in bench pressing, where he introduced me to different grip techniques that I’d never tried before. He also emphasized the importance of committing to at least three solid sets for every exercise a principle I’ve stuck with ever since.

Even now, I continue using the Svetness app with their trainers wherever I am and build on what I learned from that session. Every workout feels like I’m still being coached by him. If you're serious about progress, whether in-person or through the app, I highly recommend working with Svetness and his team.

The process couldn't have been easier. After an intake call to gauge current fitness levels, goals, and requirements my husband and i were matched with a great trainer, Lyria. I appreciate that she listened to our goals and makes adjustments within the sessions based on the circumstances of the session. Three months in and we're having great results.

I’ve been working with Jahaven for several months now, and I honestly can’t say enough good things about the experience. Living with multiple sclerosis presents daily challenges, but Jahaven has helped me feel stronger, more capable, and more in control of my body than I have in years.

Five star for the follow up

I love how they match us with the right trainer. They put in a lot of effort to get to know the client as well as their trainers. They have a solid questionnaire in place to understand the needs of the client. I like my trainer as she is very caring and keeps me encouraged everyday to achieve my goals. I think that's beautiful! Thank you so much for the wonderful experience.

Because of upcoming travel and Svetness rules about suspension I was going to terminate my membership. A customer representative - Roshanak Zurkov - contacted me and worked with me patiently and carefully to figure out an arrangement that would work for me so I could remain a Sventness customer. Roshanak communicated very clearly and efficiently and offered all the right incentives for me to stay. This was exceptional customer service.

An amazing person to work with, even when I came with my own ideas, I wasn’t left on my own. First very welcoming and very excited. My own ideas where put into consideration, a great teacher and great coach, every lift had a meaning to it and explained. Not only did I learn how the weights and machine worked but why. Definitely will be coming back for more and hopefully leg day will be fun.

Trainer listened to concerns and provided follow up support

Maya has been a wonderful addition to my fitness routine and I appreciate her being there for me and helping me and pushing me forward.

Best team and best coaching ever full of motivation and professionalism, special thanks to Roxy.

I have a lot of weight to lose but last 2 months have been really motivating and promising. I'm thankful for my trainer's work and the bonus nutrition help that I get every month.

My trainer, Luis Muñoz, is terrific! He is joy to work with and a reliable source of information and inspiration.
I had a bit of a hiccup with another trainer, but the Svetness staff acted quickly and generously to sort it out.
My only caveat is to be mindful of the contract dates and cancellation policy.