Elaine at Switch Health has been excellent and supportive. No pressure sell, no hounding, just upfront advice and an eagerness to answer our questions honestly and in a personal way. We have yet to... See more
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Review summary
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I would like to highly recommend Switch Health, especially Elli, who was incredibly helpful. She listened attentively to all my needs and conducted thorough research to find the best value-for-money h... See more
Company replied
Had a great experience with Switch Health this year to renew my insurance. Josh was in touch with me and was very thorough in going through my needs, etc for the following year's insurance. He too... See more
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I have recently purchased PMI for myself and my partner. Had Alex guiding me all the way. I took my time and done lots of research, and compared lots of quotes, Alex was always patient and clearly... See more
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Company details
- #25 of 228 best companies in Insurance agency
- #8 of 38 best companies in Business insurance company
- #7 of 28 best companies in Health insurance agency
- #9 of 23 best companies in Income Protection Insurance Company
- #35 of 185 best companies in Insurance broker
- #7 of 14 best companies in Term Life Insurance Provider Company
Written by the company
Fully authorised and regulated by the Financial Conduct Authority, we are an independent insurance intermediary specialising in private medical insurance and life insurance. We work with BUPA AXA PPP AXA Health Vitality Aviva WPA The Exeter Freedom Health and many more, We compare the market and we can get health insurance deals that are not available elsewhere so we can beat any price. Get your free quote on medical insurance today and find out how much you can save
Special Trustpilot offer
Written by the company
- £100 Cashback
- We are so confident we cannot be beaten on price or quality, we'll give you £100 cashback if we cannot match or better any like for like new or existing quotations on health insurance! get a quote today by clicking on the our website link.
No1 Insurance Broker On Trustpilot
Compare and save upto 65% on your insurance
Switch Health is an award winning broker rated No1 in the country, We guarantee the best any deal on the market with exclusive deals not available elsewhere! we offer AXA PPP AXA Health Aviva BUPA Virality and many more! find out why we have the best review in the insurance market.
Contact info
Switch Health, 121 Promenade, GL50 1NW, Cheltenham, United Kingdom
- 01242 371300
- jackchandler@switchhealth.co.uk
- www.switchhealth.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Highly recommended
We use Switch health year on year to assist in finding our company the best deal for our private healthcare, always dealt with in a very professional & timely manner.
Highly recommended.
24 July 2026
Reply from Switch Health
Thank you for your kind review and for continuing to trust Switch Health with your private healthcare renewals year after year.
We're delighted to hear that you've found our service professional and timely, and that we've been able to help secure the best healthcare solution for your company.
We look forward to supporting you again in the future.
Switch Health
Reply from Switch Health
Thank you for your wonderful 5-star review! We're delighted to hear that you received excellent service from James Lewis.
We'll be sure to pass on your kind feedback to James, who will be thrilled to know he made such a positive impression. Thank you for choosing us, and we look forward to assisting you again in the future.
Switch Health
Clear advice
Clear advice - knowledgable and helpful
With all our queries - also a good price !
24 July 2026
Reply from Switch Health
Thank you for your fantastic feedback. We're delighted to hear that you found Alexandra's advice clear, knowledgeable, and helpful, and that we were able to answer all of your queries.
We really appreciate your kind words and look forward to assisting you again in the future.
Switch Health
Alexandra was an absolute star
Alexandra was an absolute star. She good us a good offer for health insurance.
Very professional
We are very grateful to have dealt with Alexandra
22 July 2026
Reply from Switch Health
Thank you for your lovely review. We're delighted to hear that Alexandra was able to find you a great health insurance deal and provide such a professional service throughout the process. We'll be sure to pass on your kind words to her.
Thank you for choosing us, and we're grateful to have had the opportunity to help you. We look forward to assisting you again in the future.
Switch Health
Reply from Switch Health
Thank you for your wonderful review. We're delighted to hear that you found our team so helpful, and we'll be sure to pass on your kind words to Nathan.
We truly appreciate your feedback and look forward to helping you again in the future.
Switch Health
Fantastic support from Alex Burton
Fantastic support from Alex Burton, one of Switch Health’s PMI advisers. Alex works hard each year to find the best deal for us for our health and dental insurance policies, which has been challenging following some recent claims. Big thanks!
26 June 2026
Unprompted review
Reply from Switch Health
Thank you for your wonderful review. We're delighted to hear about your positive experience with Alex Burton. We're pleased that Alex's hard work, dedication, and expertise have made such a difference for you.
Your kind words will mean a lot to Alex, and we'll be sure to pass on your thanks. We truly appreciate your trust in us and look forward to continuing to support you with your insurance needs in the years ahead.
Switch Health
Great service Ella found me a much more…
Great service Ella found me a much more competitively priced insurance- would not hesitate to use again.
10 July 2026
Unprompted review
Reply from Switch Health
Thank you for your kind review.
We're delighted to hear that Ella was able to find you a much more competitively priced insurance policy. We really appreciate your feedback and are pleased that you were happy with the service provided.
We look forward to helping you again in the future.
Switch Health
Reply from Switch Health
Thank you for your wonderful review! We're so pleased to hear you had an excellent experience and found the process easy and straightforward. We really appreciate your feedback and look forward to assisting you again in the future!
Switch Health
Excellent service
Alex made the whole process so smooth. He listened to my queries and got back to me when he said he would. Very easy company to deal with.
22 June 2026
Reply from Switch Health
Thank you so much for your kind review! We're delighted to hear that Alex made the process smooth and kept you informed every step of the way. Providing clear communication and reliable service is something we take pride in, so it's wonderful to know your experience reflected that. We really appreciate your feedback and look forward to helping you again in the future!
Switch Health
Elaine helped me to get my private…
Elaine helped me to get my private health insurance. It was quick and efficient. Elaine was helpful and knowledgeable and i recommend to friends and family.
26 June 2026
Reply from Switch Health
Thank you for your wonderful review! We're so pleased to hear that Elaine made arranging your private health insurance quick and straightforward. It's great to know you found her helpful and knowledgeable, and we're especially grateful for your recommendation to friends and family. We'll be sure to pass on your kind feedback to Elaine. Thank you for choosing Switch Health, and we're here whenever you need us.
Switch Health
Annual Review of Medical Insurance
Switch Health took the initiative to review my cover and, in particular Alexandra Verghis, went out of her way to review my requirements and, following her market review, found a more appropriate and less expensive cover for my private medical insurance fir 2026/7. Well done and thank you Alex.
26 June 2026
Reply from Switch Health
Thank you for your fantastic review! We're delighted to hear that Alexandra took the time to understand your requirements and proactively reviewed the market to find a private medical insurance policy that was better suited to your needs and offered better value for 2026/27. She'll be thrilled to hear your feedback. Thank you for trusting Switch Health, and we look forward to helping you again in the future.
Switch Health
Reply from Switch Health
Thank you for taking the time to leave us a review! We are clad that you felt our advice and service was clear and easy to understand. We look forward to working with you again in furture!
Switch Health
Health Insurance Renewal
Callum was polite and knowledgeable in discussing our Health Insurance renewal and suggested alternatives to consider.
Vitality came out cheaper then The Exeter with same cover and we therefore switched on his advice
25 June 2026
Reply from Switch Health
Thank you for taking the time to leave such a great review! We're pleased to hear that Callum provided knowledgeable, professional advice and helped you explore the best options for your health insurance renewal. It's great that he was able to find you comparable cover with Vitality at a lower cost. We'll be sure to pass on your kind feedback to Callum. Thank you for choosing us, and we look forward to supporting you in the future.
Switch Health
Lauren was a great help and found me a…
Lauren was a great help and found me a new policy which met every requirement I needed , allowing me to retain great health cover for a cheaper price but and with more perks
25 June 2026
Reply from Switch Health
Thank you so much for your wonderful review! We're delighted to hear that Lauren was able to find you a policy that met all your requirements while helping you save money and enjoy even more benefits. We'll be sure to pass your kind words on to her. Thank you for choosing us, and we're here whenever you need us in the future.
Switch Health
Wonderful service from James at Switch…
Wonderful service from James at Switch to get the best policies for my family.
18 June 2026
Reply from Switch Health
Thank you for your wonderful feedback! We're delighted to hear that James was able to help you find the best policies for your family. Providing clear advice and great service is what we strive for, and it's fantastic to know James delivered that experience.
We truly appreciate your trust in us and look forward to helping you again in the future.
Switch Health
Very helpful advisor for Switch Health
I found Switch Health’s advisor, James, to be very knowledgeable, helpful and clear in his reasoning for recommending a particular product to me. He patiently answered my questions, even when I repeated them. I felt I could trust him to offer me the best product for my needs and budget. I’d be happy to recommend him.
11 June 2026
Reply from Switch Health
Thank you for your wonderful feedback. We're delighted to hear about your positive experience with James. Providing clear, knowledgeable advice and taking the time to ensure our customers feel informed and confident in their decisions is something we take great pride in.
It's especially rewarding to know that James was able to answer all of your questions patiently and help you find a product that suited both your needs and budget. We greatly appreciate your trust in Switch Health and your recommendation of James.
Thank you for choosing us, and we look forward to supporting you again in the future.
Switch Health
Reply from Switch Health
Thank you for your kind words! We're delighted to hear that Harpreet provided you with great service. We'll be sure to pass along your feedback. We appreciate your support and look forward to working assisting you again soon.
Switch Health
Very happy with whole process
Very happy with the service provided at renewal time. This resulted in receiving a cheaper quote than currently paying let alone the renewal quote. The process was clearly explained and we were updated throughout the process.
3 June 2026
Reply from Switch Health
Thank you for your wonderful review. We're delighted to hear that we were able to secure a lower premium for you and that the renewal process was clearly explained from start to finish.
We appreciate your feedback and thank you for choosing us. We look forward to helping you again in the future.
Switch Health
Thorough and professional
Harpreet was very thorough and explained everything very clearly. He listened to what we were saying and found a company that gave us exactly what we asked for. Would absolutely 💯 recommend him.
1 June 2026
Reply from Switch Health
Thank you for your wonderful feedback. We're delighted to hear that Harpreet was thorough, listened carefully to your needs, and explained everything clearly. It's great to know he was able to find the right cover for you. We truly appreciate your recommendation and will be sure to pass on your kind words to Harpreet.
Switch Health
Reply from Switch Health
Thank you for your kind feedback. We're pleased to hear that Elaine has been there whenever you needed assistance. We'll be sure to pass on your comments to her. We appreciate your support and look forward to helping you again in the future.
Switch Health
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