Symphony Group Reviews 

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the metal splashback.

Chris was very good, professional and didn't stop grafting from the moment he entered to the moment he left the job. He talked me through what he needed to do and cracked on. Very polite and very helpful. Cheers Chris

Bought a new build property and had the kitchen worktop replaced as it was chipped, then the 2nd work top had sand paper scratches all over it. They said they would buff it as good will, but if they damaged it or anything went wrong as they were buffing the worktop this was on us and they would not take any responsibility. Then the joint has tuned yellow where they have replaced the old work top and said we have damaged it

Chris ans Serge did a fantastic job coming back to fix an issue from our new build home. Lovely lads and they were done in a couple of hours. You would also never knew they had been. Cleaned up after them selves ! Brilliant interaction

Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

Great service, friendly and efficient

Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

Absolutely outstanding aftercare provided by Symphony after moving into our new build home. The fitter (Chris Jones) changed units we had requested (after the builder had dinged/scratched units during fitting), and he also assessed the units which had been fitted by the builder, and 3 additional which I had fitted. The units themselves are excellent and very hardy. Highly recommended.

After 10 years the brackets holding the front onto our pan drawer became fatigued and the front fell off. Went on the symphony website and filled in a form, not really expecting that anything could be done. How wrong I was! within an hour a reply came by email saying replacement parts had been ordered and would be with me within 3-5 days WITHOUT CHARGE. Indeed they were and with 5 minutes to fit, the drawer is now as good as new. Thanks Symphony.

Chris Gray was fantastic, professional and efficient in coming to our new build property to replace a couple of kitchen doors and level out the cupboards. Friendly, knowledgeable and approachable. Great service!

Chris Jones was on time, was polite and wore shoe covers as soon as he got inside the house. He was efficient and sorted the kitchen cupboard doors out and re aligned a couple of others.

The chap John Baker was friendly and thorough.

My fridge cabinet which fitted with my new build in Cambridge, which with multiple problems during the initial installation, like the doors bent again and again in short time, the fridge/freezer door leak all the time, the cabinet doors never flash with the kitchen, It last more than 2 years. It costed up tens day to work with the builder's work on the fixes but never succeed.

Until it was reach to Symphony Customer Service, their respond is highly impressing. They are highly responsible on their product and care about the service customer precepted . Although the work required multiple visit, their persistent effort on resolving problem is excellent.

Greg Fenton from Customer Service has done a great job and keep the communication clear, smooth and responsive.

Tom Holland, who worked on the fridge cabinet has done an excellent job by carefully examine the issues, focus on the details. And most important, listen to customer feedback and translate it into action. I believe Tom is definite a valuable asset and important for the company long term success in the market with ever growing competition.

Michael Sutton Excellent cust service arrived as planned re kitchen splash back replacement new build - respected my property removed shoes etc