Rude employee and not helpful - Lyngby Storcenter I had an annoying small silver panel on the arm of my Boss sunglasses that came off. I went to Synoptik Lyngby Storcenter, the guy was not b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As before, the experience was great. Staff is warm and huge range of in-house and branded eyewear. There is lots to choose from and the staff is ever willing to help. The lenses were very well fitted... See more
Company replied
The manager and her team in Frederiksberg are AMAZING. 2 years ago, at a different synoptik, i was given what i know now was a bad prescription for contact lenses + glasses. even tho i complained at t... See more
Company replied
Fantastisk service i Synoptik i Billund i dag! Tak for at reparere mine briller, så de holder til i morgen, så jeg kan skifte. Tak!
Company replied
Company details
Information provided by various external sources
Et godt syn er afgørende for vores muligheder for at lære, opleve verden, bidrage til samfundet, og i det hele taget skabe os et godt liv. Vi er fascinerede af, hvad et godt syn betyder for livskvaliteten og af, hvad velvalgt design kan gøre for den personlige fremtoning. Vi lever for sandhedens øjeblik. Når vi i butikken finder det perfekte par briller og de helt rigtige kontaktlinser, eller når vi via Synoptik Fonden er med til at hjælpe med et godt syn igennem hele livet. Og uden for Danmark hjælper vi medmennesker i Ghana. Her udleverer vi hvert år tusindvis af briller fra vores optikerklinik og giver dermed mange mennesker muligheden for at se skarpt for allerførste gang i livet. Det er i det øjeblik, hvor alting falder på plads, vi ved, at vi har gjort en synlig forskel.
Contact info
Lyskær 1, 2730, Herlev, Denmark
- 36737755
- info@synoptik.dk
- www.synoptik.dk
3.9
Great
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
god og professionel service og godt…
god og professionel service og godt udvalg
11 March 2020
Unprompted review
Super service.
10 March 2020
Unprompted review
Super service
6 March 2020
Unprompted review
Super god service
13 February 2020
Unprompted review
Super service
12 February 2020
Unprompted review
good service
Very attentive staff and quality service. Reasonable prices on glasses too. Highly recommend
11 February 2020
Unprompted review
God service.
7 February 2020
Unprompted review
I like the quality of service
29 January 2020
Unprompted review
Excellent glasses & price.
25 January 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
best experience and service
It was spontaneous visit but i won't regret it. I haven't check my sight for over 20 years and i'm glad i did that in shop in Hvidovre. Staff was extremely patient and helpful during examination. During examinations i was asked a lot of questions which helped better pick proper lenses. I've found cool frames and decided to try progressive lenses in my "work" glasses. After a few days I've returned to shop to order another glasses for every day use and i was presently surprised with very nice price for pretty expensive frames. Both of my glasses was delivered after week or so. I'm very glad with all experience and service. I can highly recommend this shop.
23 January 2020
Unprompted review
Reply from SYNOPTIK
Dear Adam,
Thank you very much for your review.
We are very pleased to hear, that you had such a great experience.
I make sure the store gets your review and high praise. Thank you for your recommendation.
Kind regards
Josephine
Synoptik KundeTeam
Frames a bit overpriced but the staff…
Frames a bit overpriced but the staff makes up for it. 5 star human experience. Excellent service all the way. Thiele could learn a thing or two.
17 January 2020
Unprompted review
Reply from SYNOPTIK
Dear Cosmin
Thank you for your review.
It is good to hear that you have had such a good experience.
Kind regards
Maria
Synoptik KundeTeam
Professionalism
Professionalism, kindness and maximum availability. Thank you
14 January 2020
Unprompted review
God grundig synstest og mine nye…
God grundig synstest og mine nye briller står helt skarpt.
23 December 2019
Unprompted review
Super Service
19 December 2019
Unprompted review
Syntes at det er dårligt at man skal…
Syntes at det er dårligt at man skal betale for en synsprøve når man køber briller.
18 December 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.