If you need service at Sytner - ask for Rob Murkett. Rob's been looking after us for a decade and continues to take great care of his customers. Brilliant attitude and really helpful to everyone
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Simran Jassal my contact was excellent once she made contact with me, which was about twenty minutes after my arrival; when I arrived the person managing the queue did not make contact with me and I h... See more
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I have been to this Sytner Leicester branch for over 8 years now always taking my vehicles there for all works as the branch is professional and work is carried out at high standards. The hospitality... See more
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Had an alignment issue particularly with a slightly off centre steering wheel on my bmw after an independent tyre shop carried out their alignment from the fitting of 4 new tyres. My car went to bmw S... See more
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Company details
- Car dealer
- also in
- Used car dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Meridian Business Park,Meridian East, LE19 1UY, Leicester, United Kingdom
- 0116 282 7700
4.6
Excellent
1k reviews
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Great stuff
14 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Thank you very much for your fantastic review. We are thrilled to hear that you had a great experience with us at Sytner Leicester BMW. It is always wonderful to know our efforts are appreciated and that we met your expectations. Your kind words genuinely inspire our team to continue providing excellent service. We look forward to welcoming you back in the future and hope every visit is just as positive. Thanks once again for choosing us.
The whole process from booking an…
The whole process from booking an appointment to collecting the car was easy and pleasant.
13 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Sudhir, Thank you very much for your kind words and for taking the time to share your experience with Sytner Leicester BMW. We are delighted to hear that the entire process, from booking your appointment to collecting your car, was both easy and pleasant. It’s always our aim to make every customer’s experience as smooth and enjoyable as possible. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team
We have been regular customers of…
We have been regular customers of Sytner for years. Easy to book an appointment. Clear information given at the time of booking. Per usual excellent experience! Warm & friendly reception team who look after you very well.
Efficient service team who always check what you need & keep you updated.
5 stars all round!
13 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Nitesh, Thank you very much for your kind words and continued loyalty to Sytner Leicester BMW. We are delighted to hear that our reception and service teams consistently provide you with a warm, friendly, and efficient experience. It’s wonderful to know that booking appointments and receiving clear information meets your expectations. Your positive feedback truly means a lot to us, and we are thrilled to have earned your 5-star rating. We look forward to welcoming you back again soon. Best wishes, The Sytner Leicester BMW Team
From booking right through to the day…
From booking right through to the day of service the communication I received was clear. Imran also kept mee up to date whilst waiting and staff were friendly and helpful
11 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Tonia, Thank you very much for your kind words. We’re delighted to hear that from booking right through to the day of your service, our communication was clear and that Imran kept you well informed throughout the wait. It’s wonderful to know our team were friendly and helpful, as we strive to provide excellent customer care at all times. Your positive feedback means a lot to us and we truly appreciate you taking the time to share your experience. Kind regards, The Sytner Leicester BMW Team
Always feel welcome everytime we visit…
Always feel welcome everytime we visit the showroom. The staff are all professional in their own rights from reception to sales.
Denil from the used car sales was amazing from the start of our journey to the end of purchasing our upgraded BMW
12 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Maxine, Thank you very much for your wonderful review. We are delighted to hear that you always feel welcome when visiting our showroom and that our team, from reception to sales, provided a professional and friendly experience. It’s brilliant to know that Denil was able to support you so well throughout your journey to upgrading your BMW. Your kind words mean a great deal to us all at Sytner Leicester BMW. We look forward to welcoming you back again soon. Best wishes, The Sytner Leicester BMW Team
Great customer service
Great customer service. They booked an office for me to work from whilst my car was in the garage and checking in to see if i was okay and all.
12 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Raj, thank you very much for your kind words. We’re delighted to hear that our team made your visit comfortable by arranging a workspace whilst your car was in the garage. It’s important to us that our customers feel well cared for throughout their experience, and we’re pleased to know the regular check-ins were appreciated. Your feedback truly means a lot, and we hope to continue providing you with excellent service in the future. Warm regards from everyone at Sytner Leicester BMW.
Sytner Leicester always provides an…
Sytner Leicester always provides an excellent care and customer service. Courteous staff. Clear instructions to book the car in advance. No wait at drop off and pick up. Good overall service.
4 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Saima, Thank you very much for your wonderful feedback. We are delighted to hear that our courteous staff and clear instructions made your experience straightforward and enjoyable. It is great to know that you felt well cared for during both drop off and pick up, with no waiting involved. Your kind words about our overall service truly mean a lot to us. We look forward to welcoming you back to Sytner Leicester BMW in the near future. Best regards, The Sytner Leicester BMW Team
I recently had my X5 serviced at BMW…
I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the process whilst I waited on site, meeting all my expectations and the car was returned back to me within a couple of hours serviced and cleaned .
Thank you again
Simon Bannister
16 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Simon, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Mark Barrett and the team provided you with a five-star service throughout your X5 service at Sytner Leicester. It is great to know that we met your expectations and that you were pleased with the communication, efficiency, and cleanliness of your vehicle. We truly appreciate your continued trust and look forward to welcoming you back in the future. Best regards, Sytner Leicester BMW Team
Based purely on the experience provided…
Based purely on the experience provided by the advisor on the day of the visit.
Very nice and friendly, always clear in explaining the issue and finding a way to suit my circumstances on the day
7 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Miss Morffac, Thank you very much for your kind words. We are delighted to hear that our advisor was friendly and clear in explaining the issue during your visit. It is always our aim to provide a supportive and understanding service tailored to each customer’s individual circumstances. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Leicester BMW. We look forward to welcoming you back in the future. Kind regards, Sytner Leicester BMW Team
Excellent service
Excellent service. I was kept informed by Lisa and the service was efficient but friendly. Highly recommend.
7 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Claire, Thank you very much for your kind words and for taking the time to leave a review. We are delighted to hear that Lisa provided you with excellent service and kept you informed throughout. It’s wonderful to know that you found the service both efficient and friendly. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner Leicester BMW in the future. Wishing you all the best with your BMW. Kind regards, The Sytner Leicester BMW Team
BMW Sytner Leicester very easy to deal…
BMW Sytner Leicester very easy to deal with, efficient booking and clear communications and discussions throughout the visit.
4 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Mr Roberts, Thank you very much for your kind words. We are delighted to hear that you found the booking process efficient and our communications clear throughout your visit. At Sytner Leicester BMW, we strive to provide a straightforward and pleasant experience for all our customers. Your feedback is greatly appreciated and serves as encouragement for our team to maintain these high standards. We look forward to welcoming you back in the future. Kind regards, The Sytner Leicester BMW Team
Excellent Service
Mr. Rob Murkett has been very sincere in his service to us. He was willing to take care of what we need at the service centre. He has been serving us nicely in the past three years.
4 August 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Mr Chan, Thank you very much for your kind words and for taking the time to share your positive experience with Mr Rob Murkett. We are delighted to hear that his sincere and attentive service has met your needs over the past three years. It is always our aim to provide excellent care and support to our valued customers. Your continued trust and loyalty mean a great deal to us. We look forward to welcoming you again in the future. Best wishes, Sytner Leicester BMW Team
Professional staffs
Professional staffs, simple process, continious updates including videos. It was a wonderful experience .
29 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Mr Rabiu, Thank you very much for your kind words and for taking the time to share your experience with Sytner Leicester BMW. We are delighted to hear that our professional staff, straightforward process, and continuous updates, including videos, contributed to a wonderful experience for you. Your feedback is greatly valued and motivates us to maintain high standards. We look forward to welcoming you back in the future and hope your new BMW brings you immense enjoyment. Best regards, The Sytner Leicester BMW Team
I was very nicely greeted and looked…
I was very nicely greeted and looked after by Service rep Rob
He kept me fully informed during my wait in terms of the progress of the work on my car
Many thanks Rob
31 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Mr Kinder, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Rob provided you with excellent service and kept you well informed throughout the process. It is always our aim to ensure our customers feel valued and supported, and it’s wonderful to know this was reflected in your visit. We truly appreciate your feedback and look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team
Friendly Service
Fast, efficient and friendly service.
Nice area to relax while you wait and able to wonder round the showroom to look at some tasty cars.
27 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Chris, thank you ever so much for your kind words. We’re delighted to hear you found our service fast, efficient and friendly. It’s wonderful that you enjoyed the relaxing environment and had the chance to explore the showroom whilst you waited. We take great pride in providing a comfortable and welcoming space for our customers, alongside showcasing some rather tasty cars! Your positive feedback means a great deal to us. We look forward to welcoming you back again in the future.
Reply from Sytner Group - Sytner Leicester BMW
Dear Mr Arkate, Thank you ever so much for your kind words and excellent review. We are truly delighted to hear that our customer service met your expectations at Sytner Leicester BMW. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. It is always our pleasure to provide the highest standard of service, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team
Always a good service
Always a good service. Kept well informed throughout the job. Very professional.
30 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear William, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service consistently good and appreciated being kept well informed throughout the process. Maintaining professionalism is something we take great pride in, so it’s wonderful to know this was reflected in your experience. Your support means a great deal to us, and we look forward to welcoming you back to Sytner Leicester BMW in the future. Best wishes, The Sytner Leicester BMW Team
Recall & service
Arrived at appointment time & was dealt with in a timely & courteous manner. Kept up to date on progress of the service being carried out. Collected my vehicle at the time advised and given the invoice with the price as quoted. Excellent service in a busy environment by Ivan Tang.
29 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Roy, Thank you very much for your kind words and for taking the time to share your positive experience at Sytner Leicester BMW. We are delighted to hear that Ivan Tang provided you with a timely, courteous, and efficient service, even during a busy period. It is wonderful to know that you felt well informed throughout your vehicle’s service and that everything was completed as promised. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Sytner Leicester BMW Team
Sytner BMW Leicester Experience
Our initial experience at Sytner BMW Leicester was very refreshing and then we met Daniel Rees and it went to a different level. Dan was exceptional in the way he helped us with our initial query all the way through to our purchase. This included researching all available types of tyres for the X1, because I wanted run flat tyres. We felt so confident and comfortable with the whole process of part exchanging our Mercedes and purchasing a new X1, because of the help and assistance we received from Dan. We have experienced the very best in customer service from Daniel Rees and we will certainly recommend Sytner BMW Leicester to our family and friends. Thank you Dan for everything you’ve done for us and especially for making Lisa’s Birthday complete by sorting her personalised number plate.
29 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Thank you, Mr Eckett, for your kind and thoughtful review. We are delighted to hear that Daniel Rees provided exceptional support throughout your experience, from researching the right tyres to assisting with your part exchange and purchase. It’s wonderful to know we helped make Lisa’s birthday extra special with the personalised number plate. Your recommendation means a great deal to us, and we are thrilled you felt confident and comfortable throughout the entire process. We wish you many happy miles in your new X1.
Sytner Leicester superb
I recently took my car to Sytner Leicester to have a manufacturer safety recall carried out, and the whole experience was excellent from start to finish.
The booking process was straightforward, the work was completed efficiently, and the staff were friendly, professional, and kept me informed throughout. It’s reassuring to know that the recall was dealt with promptly and to a high standard, giving me complete peace of mind.
29 July 2026
Unprompted review
Reply from Sytner Group - Sytner Leicester BMW
Dear Dilip, Thank you very much for your wonderful feedback. We are delighted to hear that your experience with the manufacturer safety recall at Sytner Leicester was straightforward and efficient. It is great to know our team’s professionalism and communication gave you complete peace of mind. Your kind words are greatly appreciated and serve as a real encouragement for everyone here. We look forward to welcoming you again in the future. Best regards, The Sytner Leicester BMW Team
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