Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more
Company replied
Ravens Way, NN3 9UD Northampton, England, GB
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more
Company replied
I viewed a couple of cars recently at the Northampton branch and was pleasantly surprised. There was a very large range of vehicles to choose from and the staff went above and beyond to assist with al... See more
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... See more
Company replied
Brought a car today from sytner select and it was one of the best experiences we have had when it comes to buying a car! We dealt with 2 gentlemen named Ewan and Ollie, and they was extremely helpful,... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Ravens Way, NN3 9UD, Northampton, England, United Kingdom
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Ollie and Euan were brilliant, helped us find an amazing car and provided amazing service, thanks both!

Reply from Sytner Group - Sytner Select Northampton
Very helpful would definitely recommend

Reply from Sytner Group - Sytner Select Northampton
Sam and Arunas could not have been more helpful. Buying an RS6 is a great experience made even better with the great service we received.

Reply from Sytner Group - Sytner Select Northampton
Sam did a fantastic job in being open and honest about our car buying experience.
Thankyou Sam.

Reply from Sytner Group - Sytner Select Northampton
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be detailed and (actually) coated with guardx all within 24 hours - with smiles on the faces and great banter! Couldn't be more grateful that they turned a month of stress into a moment to finally celebrate my partners new car.
Service team 100/5
Sales team 2/5

Reply from Sytner Group - Sytner Select Northampton
Chris. Has been super helpful today, a great guy and will be happy to go back and buy from him as he totally understood our needs and budget

Reply from Sytner Group - Sytner Select Northampton
Alfie did a great job looking after me

Reply from Sytner Group - Sytner Select Northampton
Fantastic service throughout both visits from Euan and Tyrke. Great experience Thankyou

Reply from Sytner Group - Sytner Select Northampton
Chris made the process very simple with clear explanations. He was very accommodating for my mother’s disability.

Reply from Sytner Group - Sytner Select Northampton
BMW X3 deal went smoothly.
A sales person Bradley went above and beyond with not only provided us coffees but also knockdown few hundred from the final value of the vehicle. Top man

Reply from Sytner Group - Sytner Select Northampton
Dan K was a delight. He is so enthusiastic and guided us through finding my Mom’s ideal car smoothly. We had a good laugh and a great service. I will be back to get my first car here because of him.

Reply from Sytner Group - Sytner Select Northampton
First time buyer. Showed around by Tyreke. Absolutely brilliant, very reassuring and had a great conversation . Top man 👍🏼👍🏼😎

Reply from Sytner Group - Sytner Select Northampton
I very professional and enjoyable experience. The initial representative was well informed, engaging, courteous and humerous. The administration process was good. My ony slight gripe is that there was less than alitre of diesel in the car when i received it.

Reply from Sytner Group - Sytner Select Northampton
Excellent customer service from Harvey and Alex. Such great gentlemen. Overall great experience and definitely would recommend to everyone.

Reply from Sytner Group - Sytner Select Northampton
Dan K , thank you for helping us to buy our cars !
You are amazing!
Happy to recommend it to my friend's!

Reply from Sytner Group - Sytner Select Northampton
Louis and Liam helped me find me new car and showed great customer service!

Reply from Sytner Group - Sytner Select Northampton
Louis and Geani have been really given a great service today. They have made the process very simple and enjoyable.

Reply from Sytner Group - Sytner Select Northampton
Justyna was absolutely amazing, she made me feel at ease and totally answered all my questions. I never felt rushed or pressured at all by herself. I found the whole team totally awesome and want to say thank you. 🙏

Reply from Sytner Group - Sytner Select Northampton
This rating is more for one member of the team, rather than the business itself.
I have bought vehicles from here a number of times in the past and have always had a great experience with the sales side of the team.
I had a few issues with my latest purchase and was struggling to get the service side to help me.
This is where Nicola Litchfield stepped in.
The matter was treated with urgency and in a very professional but friendly manner.
All the issues were resolved very quickly and I was kept well informed of the progress along the way.
I was so impressed that I went to meet her to say thank you in person and to put a face to the phone calls and emails.
Nicola, thank you once again for stepping in and providing a level of service that well exceeds what I was experiencing prior to your involvement, and what I was expecting.
It has been an absolute pleasure to deal with you!

Reply from Sytner Group - Sytner Select Northampton
Great service from Sam and Arunas really helpful.

Reply from Sytner Group - Sytner Select Northampton
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