Sytner Group Reviews 

I recently took my car to BMW Wolverhampton for a sensor replacement, and once again Mr Jay Chand provided outstanding service. He kept me updated throughout, made sure the work was done properly, and even ensured the car was washed before collection. When I picked it up, everything was exactly as expected — smooth, professional and hassle‑free.

Mr Chand is consistently reliable, attentive and genuinely customer‑focused. It is always reassuring knowing my car is in his hands. Highly recommended.

BMW X3 deal went smoothly.
A sales person Bradley went above and beyond with not only provided us coffees but also knockdown few hundred from the final value of the vehicle. Top man

Absolutely shocking customer service from both Audi Wakefield and Audi UK. Avoid at all costs.

The entire experience we have received has caused significant stress and anxiety for both myself and my husband. We have had 3 weeks of hell and been unable to focus on anything else, as I have been driving an unsafe vehicle that could have endangered my life and that of my family due to system errors which I was unaware of until the car malfunctioned at 40 mph. I am now extremely hesitant to drive the car again and am very dissatisfied with the overall situation, from the vehicle's faults to the service I received regarding the hire car.

The whole customer experience from Audi Wakefield, the Audi customer service team has been appalling each person you speak to says the other person is lying!!!!

This is our replacement car from a previous brand new A5 which had the same faults we was mis sold the car as we was advised all issues have been resolved. Nobody will take ownership of the issues.

Juliette Hall was very helpful throughout the day she provided world class customer service. My MOT and health check was all completed on time. Thank you BMW and Juliette.

Dan K was a delight. He is so enthusiastic and guided us through finding my Mom’s ideal car smoothly. We had a good laugh and a great service. I will be back to get my first car here because of him.

Lauren was great from start to finish. Very helpful and accommodating. Made buying my new car very easy and smooth

from the welcome into the workshop, to the final pick up, i was kept informed of progress .

Thanks to Marc Fung and Jonathan Hall for restoring my faith in the Mercedes brand

Great customer care from reception and workshop manager

Always a great experience from the guys and gals at Sytner Swindon. Very professional, friendly and flexible. Good to have such great service from a local team.

Olivia was an absolute pleasure to interact with. Her genuine kindness shone through in every conversation we had. She consistently demonstrated a remarkable level of patience and attentiveness. Her positive attitude created a truly delightful experience. I am so grateful for her wonderful demeanor.

Excellent 5 star customer service from Synter, Sheffield.
The team ethos is brilliant, everyone you deal with and speak to gives you the same positive team attitude, professional yet very friendly.
Many thanks to the service team members who looked after my booking:-
- Scott Walker, for facilitating the job requirements from the originating advisory at last years service.
- Dale, technician, for carrying out the necessary repair; also for the very clear and informative health video and related monitoring advice.
- Lisa Blythe, for coordinating with the workshop, keeping me informed on the ongoing job status and promptly returning the car with the completed admin.
Sytner Sheffield is my go to BMW servicing centre and I recommend them completely.

I always appreciate the time taken to understand my requirements and give me choices/options so I get the car that suits me and my lifestyle

Visited Swl sytner and was greeted by Angela & Rebecca who were so welcoming and helpful . Brilliant customer service ladies

Easy to book and really easy process from start to finish

Staffs are courteous as always. I have been using BMW in Coventry for the past 7 years and still same high standard of customer service. Ali Shagari was an exceptional/outstanding rep. Always a 5 star!!!

Adam our technician was fantastic, sorting the issue straight away and explaining everything to us, top man and great service

Every task was well conducted and kept informed.