I ordered fly tying equipment, as I’ve only just started I was really excited to get some new stuff and learn to tie some new flies. I ordered on the 11th of April and didn’t receive any confirmation,... See more
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I bought from this Polish company, thinking they could be trusted. However, the products were faulty and like other reviewers, contacted them, twice , but have not received any reply. Lesson learnt a... See more
Richtig billige chinesische Qualität. Schlechte Reisverschlüsse. 10 mal getragen, Jacke defekt nach 15 Monaten. Die Firma Taimen gewährt keinerlei Garantie, obwohl sie dazu, laut EU Recht verpflic... See more
Of shame. De vergüenza They skip their own rules. They send the items they want, if any do not have it, they do not notify you as their rules indicate. You claim and the article disappears from the... See more
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TAIMEN flyfishing shop
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Basicamente
Basicamente, son pruductos del Aliexpress!!! En particular de la tienda maxchacht y sissi.
Le pedi un carrete y solo me mandaron la bobina!!!!
17 October 2017
Unprompted review
Damaged goods - They pass the issue onto the customer
I have placed a number of orders with Taimen over the past few months.
With this store you will get good value on products. And they arrive by UPS (to Sweden) within 7 days. However when I had an issue with a delivery which I had a completely damaged landing net, they expected me to deal with UPS to sort out the damage claim and shed all responsibility. Although it is not their fault that the goods got damaged, I feel it is up to them to offer a solution and not pass responsibility onto the customer (which other online stores do). UPS will not accept a damage complaint from my region, so now I am left with a broken net and about 400SEK less.
1 September 2017
Unprompted review
Recommendable with some restrictions.
Taimen offers superb product concerning the price.
Unfortunately the company is sometimes unreliable as example with accepting bad review on their homepage about certain products. I bought a lot products of Taimen such as waders, jackets and fly tying material. But especially with one order of a fly tying kit I was very unhappy wrote a review and it wasn't even published. the problem with it was, that it missed particular things which should be included (were on the product picture).
Deluxe Tool Kit fly tying set.
However, as it seems sometimes it's a bit of a lottery whether or not you are lucky with your service and product or not.
17 January 2016
Unprompted review
Was generally very happy until there was a problem...
Having placed several substantial orders with Taimen I was generally very pleased with this company. Their claimed inventory seemed very credible and there was never issue with an inflated inventory resulting in back-orders and delays, which is all too common with other online retailers. The only complaint I had was that no tracking reference was supplied when the orders were sent. This said, I was more than happy to order from then.
Then I received an order containing an incorrect item, which in itself was no big deal. I sent a mail informing Taimen of this error and awaited a reply.
Sadly there was no response from Taimen, which was a very foolish response for an item costing perhaps 12 Euros. I therefore sent them a mail letting them know that they had lost a loyal customer.
I judge companies very much on how they respond to mistakes and problems, and here Taimen were a huge disappointment
10 September 2014
Unprompted review
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