I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more
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Review summary
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Reviews shaping this summary
I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they g... See more
I was unable to transfer my mobile to TalkMobile in the timeframe I needed online, so I contacted the chat helpline where the agent Bahtimy immediately offered me the choice of an eSIM which I could h... See more
I Tried to order a sim only package on the Talkmobile website and the continue to order review didn't work despite trying over 10 times on the phone and computer to no avail. So i decided to use the T... See more
Company details
- #11 of 35 best companies in Mobile network operator
- #12 of 75 best companies in Mobile Phone Shop
- #34 of 97 best companies in Telecommunications service provider
About Talkmobile
Written by the company
Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.
Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
Contact info
4.7
Excellent
17k reviews
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Easy to use for an older person
3 August 2026
Easy to change
2 August 2026
I moved to Talkmobile a few months ago…
I moved to Talkmobile a few months ago absolutely brilliant great service
3 August 2026
Talkmobile Chat
I am new customer with Talkmobile. I used the TALKMOBILE chat today and was very straightforward in responding my queries, very helpful. I am very happy with the service and support. I recommend it 🤗
3 August 2026
Unprompted review
Closed my account because of terrible…
Closed my account because of terrible service and internet connection
Still waiting for my refund after 4months
16 April 2026
Unprompted review
If I could give minus stars I would
If I could give minus stars I would .
Entire process of changing over was a pain with both phones with no service for half a day then needing multiple calls to get things working .
Then received a call to discuss the service we received, told them it’s not a good time as I was at work , to be told that’s fine it won’t take long .
Unable to activate roaming while abroad , every other service provider allows you to access their platform to engage roaming services while abroad however after 2 days we gave up and bought local sims
Only silver lining is that it’s a rolling month by month contract so we can bin them off.
3 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Internet speeds are beyond super slow
Internet speeds are beyond super slow. Sometimes you can’t even browse social media.
2 August 2026
Unprompted review
Reply from Talkmobile
Hi Mike,
Thank you for your feedback.
Sorry to hear you're not happy with your data speeds.
We recommend getting in touch with our customer services so they can check your postcode and your account for anything that could be affecting the speed.
You can chat with them here: https://talkmobile.co.uk/contact-us or contact them on 5888 free from your Talkmobile number or on 03333048064 from any other number.
Thanks,
Dina
Cannot even setup a Direct Debit.
Tried to setup a Direct Debit three times and their system failed. There's always money in my account and I've never had this problem with any other company for 30 years! The result? They left the only 'Missed Payment' to my credit file.
Difficult to contact, language barrier issues, slow response, unhelpful to resolve and clearly incapable tech. Even their auto-responder e-mails have dates stated in the past. AVOID AT ALL COSTS
21 September 2025
Unprompted review
Excellent value.
8 February 2026
Excellent value for money.
8 February 2026
Great customer service
I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they gave us a great upgrade at the end of the call.
2 August 2026
Unprompted review
Ruchi the speedster
Ruchi was speedy to answer all my questions and help me get the new sim over the line as I was experiencing a link that didn’t allow me to complete！The fastest digital support intercom I’ve had. Cheers Ruchi!
2 August 2026
Unprompted review
THE BEST
THE BEST, WAS WITH O2 FOR OVER A DECADE THEY ARE ABSOLUTELY POO, I GET SERVICE WHEREVER I AM WITH TALKMOBILE, SURELY A BLESSING
2 August 2026
good fast and accurate
2 August 2026
Unprompted review
Sue was fantastic
Sue was fantastic. I was setting up my esim and was having trouble accessing my codes so went on Chat.
My queries were sorted and my esim installed with no fuss.
Great service!!
2 August 2026
Unprompted review
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