Tapcohomedry Reviews 

155
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Efficient, price was good, the chap doing the work was excellent and very happy with the work as if nothing had been done, all good. Yes would use them again.

Rated 5 out of 5 stars

Tapco was recommended by my real estate agent. From start to finish, I have been really impressed. I was booked in quickly, the team at the head office were charming, expert and very helpful. The t... See more

Rated 5 out of 5 stars

Tapco provided us with exceptional service. The team showed care and consideration towards us during a stressful time - this was greatly appreciated. Their team were a pleasure to have on site, work w... See more

Rated 4 out of 5 stars

The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting... See more

Company details

  1. Property Surveyor
  2. Construction company
  3. Waterproofing company

Written by the company

For over 50 years Tapco HomeDry has built up an enviable reputation as one of London and the home counties most established and reputable damp proofing, basement waterproofing, condensation control, water damage restoration, dry rot eradication, timber treatment and property maintenance specialists. We have both the experience and man-power to tackle jobs of any size and we are long term members of the Property Care Association (PCA), Trust Mark (Government Endorsed Standards) and certified Iso 9001:2015. Drop us an email or call us and one of our friendly staff would be pleased to answer any questions you may have.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

155 reviews

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4.5

All reviews

(155)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job - thank you !!

We bought a house that had a basement but was in need of some work. Right from the start we received a professional service.

The work was carried out in a timely manor and there were no hidden surprises!

Thanks You

16 July 2015
Unprompted review
Rated 5 out of 5 stars

Top Notch Service and a Job Well Done!

We received really professional service from our enquiry right through until the job was done.

The team at Tapco did a great job at eliminating a persistent problem we were having with damp in our house.

All of our questions were answered and they were very efficient and got the job done with minimal disruption for the family.

Thanks Tapco

8 July 2015
Unprompted review
Rated 5 out of 5 stars

Great service from the Tapco team.

The Tapco team helped me and my family escape an awful damp problem which was penetrating across all floors and up into the wall joints. It was a big job which was accompanied with, a great team and professional service. Job well done and one satisfied customer, happy to recommend.

29 June 2015
Unprompted review
Rated 5 out of 5 stars

An excellent job. Polite and efficient service.

Thank you Tapco. The job on my house had to be dramatically extended (the entire from re-rendered) when we discovered how badly it had been done by the people who built it in the first place.
All of what was needed to fix the problem was explained carefully and then the work carried out efficiently and without delay.
It was expensive (I've no idea what I should have expected to pay) - but I feel reassured that the work has been done to a very high standard and despite hoping I'll never need to - I would use Tapco again.

24 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent job and service

I've used Tapco twice now for damp issues and each time they have done what they said they would - and ahead of schedule. They offer a very professional service and everyone I've dealt with has been really helpful. They are quick to respond - whether on phone or email and every question is answered thoroughly. I know damp work can be expensive so I was very aprehensive when I commisioned the work first time - but I made the right choice and had no hesitation the second time round.

17 June 2015
Unprompted review
Rated 5 out of 5 stars

Thank you Tapco

My wife and I would like to thank Tapco for our cellar work and for being service oriented about the small changes in scope. We would like to pass our 'Thanks!' to the entire Tapco team, who were professional, courteous and very conscientious. Tapco finished the cellar to a standard with which we are very happy and we would certainly recommend their services.

16 June 2015
Unprompted review
Rated 5 out of 5 stars

Professional service - job done well and on time

It was a very messy business and pretty disruptive but the Tapco team arrived ready for work every morning and set about getting the job done. They were hard working, professional and polite and finished the job in exactly the time estimated. I highly recommend them. One small quibble - asking for an upfront payment for the initial quotation fee was a bit irritating though I can see they are trying to avoid time-wasters. Other companies didn't charge to come out and quote and it would be better if Tapco reviewed this practice.

15 June 2015
Unprompted review
Rated 5 out of 5 stars

Very thorough survey and report!

The Tapco surveyor was very thorough, helpful and informative, explaining clearly what the problems were and what work was required to rectify them. Following his survey we have received a very detailed report and we will be using them to carry out their recommendations!

10 June 2015
Unprompted review
Rated 5 out of 5 stars

Prompt professional service

I have been battling with the source of damp in my property for several years, with various conflicting opinions, yet within 5 minutes of Tapco checking the situation they could show and explain to me what the problem was. They gave a prompt quote and thorough, professional service from both a practical and administrative point of view. They came recommended to me and I would recommend them too. Very satisfied.

22 May 2015
Unprompted review
Rated 5 out of 5 stars

Reliable, solid damp proofing work

I've used Tapco twice now for damp-proofing a wall and also damp proofing an entire basement storage space using a membrane system. They are very reliable and punctual, and the work has been to a high standard (so far no damp!). This sort of work needs to be done properly and I would highly recommend Tapco to do it.

21 May 2015
Unprompted review
Rated 4 out of 5 stars

A good experience with Tapco Homedry

We had overall a good experience with Tapco. We have used them twice now. For external rendering and damp proofing. They got back to us quickly when we made an enquiry and sent us the information we required. Sometimes we have found their information a bit confusing but that is probably because we are not experts in damp proofing/rendering and had difficulty understanding exactly what services they were supplying to us for which parts of the house.
They also gave us a 5% discount which we appreciated. Overall we had a good experience and Ms Ela Serban was very helpful.

18 May 2015
Unprompted review
Rated 5 out of 5 stars

Honest professional service

I used Tapco to investigate some areas of potential damp in a property. The areas concerned turned out not to be damp and it was refreshing to work with a company that were honest about this - being no expert myself, they could have quite easily been dishonest and I would have believed them!
Tapco did do some work to another area in that property and were very detailed and knowledgeable in their explanation of the cause of the issue and what would need to be done to resolve it. Communication with the office was smooth and hassle free. The workers arrived promptly, did a good job and left the property in clean and tidy as they found it. Very impressed!

12 May 2015
Unprompted review

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