I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
From customer service to print quality and materials, this place is absolutely insane. I couldn’t be happier with the service they’ve provided me over the past few years. They’ve made it possible to... See more
Company replied
After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
Company replied
Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
372 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am Grateful that King Jesus Christ…
I am Grateful that King Jesus Christ lead me to a website that has fair prices and great quality products that continue to add more products to its catalog.
1 October 2025
Unprompted review
Reply from Tapstitch
Hi There,
Thank you for sharing your heartfelt feedback.
We truly appreciate your kind words and are grateful for your support. It means a great deal to us to know that you value our fair pricing, product quality, and the continuous growth of our catalog. 🙏✨
We’re thankful to be part of your journey and look forward to serving you with more great products in the future.
– The Tapstitch Team ❤️
I liked the website
I liked the website, I liked how quickly it arrived on time, and I liked the quality of both the product and the website.
2 January 2026
Unprompted review
Reply from Tapstitch
Hi Thamis,
Thank you very much for your positive feedback.😊
We’re delighted to hear that you enjoyed the website, the on-time delivery, and the quality of both the product and our platform.
Your kind words truly motivate us to continue delivering excellent service and high-quality products. Thank you for your support, we look forward to serving you again soon.✨
– The Tapstitch Team ❤️
Since i was a child I have always…
Since i was a child I have always wanted to make my own clothes and this company is a absolutely perfect for that may have to wait a while for it to arrive but that is ok. because it is well worth the wait
2 January 2026
Unprompted review
Reply from Tapstitch
Hi Roman,
Thank you very much for sharing your experience with us. We’re truly honored to be part of your journey in bringing your childhood dream of creating your own clothes to life. ✨
We sincerely appreciate your patience and understanding regarding the waiting time. Your kind words and trust mean a lot to us, and we’re glad to know that you feel it is well worth the wait. 😊
Thank you again for your support—we look forward to continuing to support your creative journey.
– The Tapstitch Team ❤️
Beware of sizing
I ordered a t shirt as a sample for an initial production run in size XL. The shirt arrived quite quickly but immediately looked too small. I contacted customer service and they explained it was within their 3cm size variance and showed the sizing chart. XL as per their sizing chart is an XS anywhere else and it is the largest size offered. Out of curiosity, I got my 12 yr old who is only 5ft tall to try it on and it fits like a glove.
2 January 2026
Unprompted review
Reply from Tapstitch
Hi Brant,
Thank you for taking the time to share your experience. We’re sorry for the disappointment caused by the sizing and understand how frustrating this can be when ordering samples for a production run.
After reviewing the order details, we’d like to clarify for other customers reading this review that the item selected was a women’s fitted (slim-fit) style, which is designed to have a narrower cut and a more tailored silhouette. As noted on the product page and size chart, this style runs smaller than unisex or relaxed-fit garments, and the XL is intended for a fitted look rather than an oversized or standard unisex XL fit.
The measurements provided on our size chart reflect the actual garment dimensions, and the ±3 cm variance mentioned by our support team is an industry-standard allowance for production. For customers who prefer a looser fit or plan to sell to a broader audience, we strongly recommend choosing unisex or relaxed-fit styles, which offer a more conventional sizing scale and wider size range.
We appreciate you raising this point, as it highlights the importance of selecting the right fit type when sampling products. If you’d like recommendations on alternative styles that better match your needs, our support team is always happy to help.
Thank you again for your feedback.
– The Tapstitch Team
Bulk order, great quality and great company
Ordered a total of 54 hoodies for my Musical Cast and I have to say the quality, simplicity of the website and communication was all outstanding. I ordered from the UK and did have to pay an import tax with UPS which I wasn’t aware of prior to making my purchase, but beside that I had no issues. The communication on TapStitches behalf was quick and well handled, the design aspect on the website was very easy and once arrived was very accurate. The actual quality of the hoodie is great, and everyone loved.
I payed for express international shipping and record my order of 54 items in 1 week.
Very happy and would recommend!
30 December 2025
Unprompted review
Reply from Tapstitch
Hi There,
Thank you very much for sharing your detailed feedback. We’re delighted to hear that you were satisfied with the quality of the hoodies, the simplicity of our website, and the overall communication throughout your bulk order. It’s wonderful to know that the designs turned out accurately and that your entire musical cast loved the final results. We also appreciate your understanding regarding the import tax, as these fees are determined by local customs authorities. Thank you for your recommendation and for choosing us, we look forward to supporting you with future orders. 😊✨
– The Tapstitch Team ❤️
Legit buisness enough said..
23 December 2025
Unprompted review
Reply from Tapstitch
Hi Dave,
Thank you for your feedback!
We truly appreciate your trust and are glad to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future. 🌟
– The Tapstitch Team ❤️
I love the hoodie the three hoodies I…
I love the hoodie the three hoodies I designed they came out awesome good quality hoodies. I love it. It didn’t come fast but that’s so important like it’s supposed to come December 17 through the 23rd but it came December 29 but I’m glad I got it. It was worth the weight.
29 December 2025
Unprompted review
Reply from Tapstitch
Hi James,
Thank you for sharing your experience with us. We’re delighted to hear that you loved the three hoodies you designed and that the quality met your expectations. While we sincerely apologize for the delivery delay, we truly appreciate your patience and understanding. We’re glad to know that the final result was worth the wait. Thank you for choosing us, and we look forward to assisting you again in the future! 🌟
– The Tapstitch Team ❤️
Amazing!
I recommend, i made a custom hoodie for my sister and used the front, back and both sleeves. Both me and my sister are very impressed with how the quality of the hoodie turned out and how amazing the print looks. My sister is very excited to wear her new hoodie!
29 December 2025
Unprompted review
Reply from Tapstitch
Hi Rojin,
Thank you so much for sharing your wonderful feedback! 😊
We’re truly delighted to hear that both you and your sister are impressed with the quality of the hoodie and the print results. It’s great to know that the customization on the front, back, and sleeves turned out exactly as you hoped. We’re especially happy to hear how excited your sister is to wear her new hoodie. Thank you for choosing us, and we look forward to creating more custom pieces for you in the future! 🌟
– The Tapstitch Team ❤️
Extremely impressed with the garment…
Extremely impressed with the garment and print quality + shipping time. Also love that they provide the biggest printable area I’ve seen yet for these prices!
23 December 2025
Unprompted review
Reply from Tapstitch
Hi Azul,
Thank you so much for the fantastic 5-star review! ⭐️
We’re thrilled to hear that you were extremely impressed with the garment quality, print results, and shipping time. It’s especially great to know that the larger printable area stood out to you — that’s something we’ve worked hard on to give creators more freedom without compromising on price.
We really appreciate you taking the time to share your experience, and we’re always here if you need support or have new ideas you’d like to bring to life. Thanks again for choosing us! 🙌
– The Tapstitch Team ❤️
Tap-stitch is AMAZING
Tap-stitch is AMAZING. The quality is great. i order shirts, hoodies, pants for my upcoming clothing brand. The products i buy never shrink, the material is great quality. Is all great for DTF/DTG images. I will never order from anyone else when it comes to my clothing brand. Its more expensive then some others, but id pay for quality over quantity anyday. The colours are vibrant and they offer alot of products on there website. Customer service is also amazing
20 June 2025
Unprompted review
Reply from Tapstitch
Hi Danaye,
Wow — thank you so much for this incredible review! 🌟
We’re truly honored to be part of your upcoming clothing brand journey. It’s amazing to hear that the quality, materials, print results (DTF/DTG), and color vibrancy have all met your expectations across shirts, hoodies, and pants. Your point about choosing quality over quantity really resonates with us — that’s exactly the standard we strive to uphold.
We’re also especially grateful for your kind words about our customer service. Knowing that our team has been able to support you well means a lot to us.
Thank you for trusting Tap-stitch and for taking the time to share such detailed feedback. We’re excited to continue supporting your brand’s growth and can’t wait to see what you create next! 🙌
– The Tapstitch Team ❤️
Unreliable
Unreliable. Previous orders have arrived within a week. Now I've spent more money the order has conveniently vanished. Reporting hasn't helped, no support. Never using again
17 December 2025
Unprompted review
Reply from Tapstitch
Hi Lauren,
Thank you for sharing your concerns. We’re truly sorry for the frustration this situation has caused, especially given that your previous orders arrived quickly and set a very different expectation.
After reviewing your case, we can confirm that this issue is related to shipping disruptions during the current peak logistics period. This time of year places heavy strain on carrier networks, which can unfortunately result in delayed or stalled shipments. We understand how disappointing this feels—particularly after you’ve invested more and trusted us based on past experiences.
Your case has already been escalated beyond standard support, and a senior team member will follow up with you directly to review the shipment status and next steps. We also want to clarify for transparency that our support team is actively involved in these cases, even when updates may take longer than expected due to carrier investigations.
We sincerely regret that this order did not meet the level of reliability you previously experienced. While we respect your decision, we do hope you’ll allow us the chance to properly follow up and resolve this matter.
Thank you for raising this publicly—it helps us improve both our communication and our service during high-demand periods.
– The Tapstitch Team ❤️
Rubbish scam website
Rubbish scam website. Terrible site, don't bother ordering, my shipment has conveniently gone missing and they refuse to do anything other than have a bot reply to all messages. Have had no help in recovering my order. Don't use
8 December 2025
Unprompted review
Reply from Tapstitch
Hi Humbert,
We’re very sorry to hear about your experience and understand how upsetting it is when a shipment doesn’t arrive as expected—especially during such a busy time of year.
To provide some context, this period is our peak season, and it also coincides with the global logistics peak leading up to Christmas. While this does not excuse the inconvenience you’ve faced, it does mean that delays and exceptions within the shipping network can unfortunately occur more frequently.
That said, your case has now been escalated for manual review, and a senior support specialist will be reaching out to you directly to assist with investigating the shipment status and working toward a resolution. We want to reassure you that your messages are not being ignored, and this is not handled by automated responses alone.
We sincerely apologize that your second order did not meet expectations and for the frustration this situation has caused. We truly hope you’ll allow us the opportunity to follow up properly and provide the level of service you deserve.
Thank you for bringing this to our attention.
– The Tapstitch Team ❤️
Diversity/ quality
I really like the diversity/ quality of their catalog! & they update it frequently
20 December 2025
Unprompted review
Reply from Tapstitch
Hi Kageman,
Thank you for sharing your feedback! 😊
We’re delighted to hear that you’re enjoying the diversity and quality of our catalog. Our team works continuously to expand and enhance our product range, so it’s wonderful to know that the frequent updates are being noticed and appreciated.
We truly value your support and look forward to providing you with even more options and inspiration in the future. 🌟
– The Tapstitch Team ❤️
Exceeded Expectations – Great Quality and Custom Printing!…
I ordered two sweatshirts from Tapstitch, and I’m really impressed! The quality of the fabric is excellent, and the print came out vibrant and exactly as I designed it. One thing I loved is that even though the website mentions they don’t print on sleeves, I went ahead and added a sleeve design anyway—and when my sweatshirt arrived, my design was perfectly printed on the sleeve! Great job, Tapstitch. I’ll definitely be ordering from them again. Would recommend
18 December 2025
Unprompted review
Reply from Tapstitch
Hi Hams,
Thank you so much for your wonderful feedback! 😊
We are delighted to hear that your sweatshirts exceeded your expectations and that you were pleased with both the fabric quality and the custom print results. It’s especially great to know that your sleeve design turned out exactly as you envisioned.
We truly appreciate your trust in Tapstitch and are grateful for your recommendation. It would be our pleasure to assist you again with future orders. 🌟
– The Tapstitch Team ❤️
Very high quality product
Some details were missing in my original shipping information, Staff was very quick to fix and were very kind- Print recieved was high quality! Will definitely use Tapstitch again for future orders if i get the chance
10 December 2025
Unprompted review
Reply from Tapstitch
Hi Scorched,
Thank you so much for sharing your feedback! 😊
We are delighted to know that you were pleased with the product quality and that our team was able to quickly resolve the shipping concern. It’s wonderful to hear that the print met your expectations as well.
We truly appreciate your trust in Tapstitch and would be more than happy to support your future orders anytime. 🌟
– The Tapstitch Team ❤️
Perfect shirts!
This was a very easy process, the pricing of the shirts were great especially given the quality. And the printed image looked amazing. The shipping was fast to. 100% will be purchasing again. I hope though as they gain popularity that they dont get to expensive
11 December 2025
Unprompted review
Reply from Tapstitch
Hi Alexandra,
Thank you so much for sharing your wonderful feedback with us! 🌟
We’re thrilled to hear that you loved the shirts and that the entire experience—from ordering and pricing to print quality and shipping—met your expectations. Knowing that the printed image turned out amazing truly makes our day!
We also appreciate your thoughtful note about pricing. As we continue to grow, we remain committed to offering high-quality products at fair and competitive prices. Your insight is valuable, and we’ll be sure to keep it in mind moving forward.
Thank you again for choosing us. We look forward to creating more products for you in the future! 😊
– The Tapstitch Team ❤️
great custom product
the product came a little darker than expected, but overall, I'm still pretty happy with the product itself. The details are all there from the print I chose and the quality is very nice ! Definitely oversized when it says so lol
17 December 2025
Unprompted review
Reply from Tapstitch
Hi Thalie,
Thank you so much for sharing your feedback! We’re glad to hear that you’re happy with the overall quality and details of your custom product. We appreciate your note about the color being slightly darker than expected, your feedback is valuable and helps us continue improving our products. 👍
We’re thrilled that you’re enjoying the fit and style as well! If you have any questions or need further assistance in the future, please don’t hesitate to reach out.
Thanks again for your support and for choosing us!🌟
– The Tapstitch Team ❤️
Awesome blanks
So far we have only ordered a large range of test prints on a wide variety of different apparel options. We were VERY pleased with the product quality and garment fit. We've searched for a long time for on demand apparel, and no other company that we've found has met our needs in terms of apparel style, print quality, and most importantly: pricing. The apparel we chose is all 100% cotton, doesn't smell of formaldehyde (like many low quality options do), and it's even packed in biodegradable bags. We will be turning on this service for our upcoming brand apparel line very soon.
16 December 2025
Unprompted review
Reply from Tapstitch
Hi Wunder,
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re pleased with the product quality, garment fit, and overall experience with our apparel options. It’s great to know that our on-demand service aligns with your brand’s needs, from style and print quality to pricing. 💯
We’re also glad that the materials and packaging met your expectations, and we truly appreciate your recognition of the biodegradable packaging efforts. We look forward to supporting your upcoming brand apparel line and are excited to see your vision come to life. 🚀
Thank you again for choosing us! 🙏
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Talia,
Thank you so much for the amazing 5-star review! 🌟
We’re thrilled to hear that everything exceeded your expectations. Feedback like this truly motivates our team to keep delivering great products and service. If you ever need anything or have new ideas to bring to life, we’re always here to help! 🙌
– The Tapstitch Team ❤️
I am writing to express my profound…
I am writing to express my profound disappointment and frustration regarding the recent drastic downturn in my experience with your service. While my initial interactions were positive, the continuous and inexplicable cancellation of my recent orders has left my customers waiting and has severely damaged the credibility of my brand.
I have placed multiple orders only to have them canceled repeatedly. This inconsistency is unacceptable for a serious brand owner.
My attempts to gain clarity and resolve these issues through customer service have been entirely fruitless. I have communicated with agents, including Gen and Mikay via chat, and received an email response from Qin. In all instances, the responses were generic, canned statements, often citing, "we are currently unable to meet the quality expectations you have for printed products."
The situation escalated when I pressed for accountability regarding an order placed on November 22, 2025, that never arrived, as well as previous printing errors. After questioning these failures, a chat agent abruptly advised me that "you can't place new orders your account is restricted." This directly contradicts assurances from two previous agents who explicitly stated I had "no issues with my account."
It is apparent that when I questioned Tapstitch about accountability or sought resolution for errors, my account was suddenly targeted with restrictions. As a premium brand owner, I cannot and will not jeopardize my brand's reputation with this level of operational inconsistency and punitive customer service.
I am now certain that I must take my business elsewhere—to a partner who respects my brand's commitment to quality and reliability as much as I do.
13 December 2025
Unprompted review
Reply from Tapstitch
Hi Demarcus,
Thank you for taking the time to share your feedback. We understand how frustrating order disruptions can be, especially when they impact your customers and brand reputation, and we appreciate the opportunity to clarify the situation for transparency.
After a thorough internal review of your account and order history, we can confirm that the repeated order cancellations were not arbitrary. They were the result of ongoing production feasibility and quality control concerns identified across multiple orders. As a print-on-demand partner, we have a responsibility not only to fulfill orders, but to ensure that products shipped meet our minimum production and quality standards. In cases where we determine that we are unable to reliably meet those standards for a specific setup or account, we may decide not to proceed with further production to avoid sending substandard products to end customers.
Regarding account restrictions: these are applied only after careful internal evaluation and are not a response to customers raising questions or requesting accountability. On the contrary, we welcome feedback and inquiries. However, when past issues indicate a high likelihood of repeated production failure or misalignment with our manufacturing capabilities, continuing to accept new orders would not be responsible for either party.
We acknowledge that our communication during this process could have been clearer and more consistent, and for that we sincerely apologize. We are actively working on improving how such decisions are explained to avoid confusion or mixed messages in the future.
While we respect your decision to seek an alternative partner that better fits your needs, we want to reassure other customers reading this that account restrictions are rare and are based on operational and quality considerations—not punitive measures. Our goal remains to build long-term, reliable partnerships grounded in transparency and product quality.
We wish you the very best in your future endeavors and appreciate the time you spent working with us.
– The Tapstitch Team ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.