ORDERED AT X-MAS DELIVERED FOR EASTER ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20! REASON WHY I HAVEN`T CANCELED MY... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The product is great but this review is about the vendor. The vendor has great products that are difficult to find in the UK. Delivery was superfast by DHL. The product was very competitively p... See more
Overall, I don't have any complaints. The one I do I suppose is on me. I didn't realize I would have to pay any additional funds for Duties which made the great price I thought I was receiving not so... See more
Company replied
This is my THIRD order from Tattahome. Great place to find Le Creuset item NOT sold in the U.S. However now that TARIFFS AND DUTY TAXES are in place there is no way of knowing what the amount will be... See more
Company replied
Company details
- Furniture accessories supplier
- Bathroom Supply Shop
- Decoration and Interior Design Store
- Interior designer
- Kitchen supply shop
- Lighting Shop
Written by the company
Tattahome – Italian Design for Home and Bathroom Tattahome is an Italian company specializing in the online sale of high-end furniture, bathroom furnishings, faucets, and stylish home accessories. With over 50 years of experience, we offer a carefully curated selection of design products known for their quality, functionality, and timeless elegance. Our wide-ranging catalog includes furniture, lighting, kitchen accessories, tableware, bathroom vanities, mirrors, showers, and faucets — ideal for both modern and classic interiors. We work with private customers, architects, and interior designers on residential and commercial projects across Europe, the United States, the Middle East, and Asia. At Tattahome, we provide a complete and personalized service: from product consultation to order management and global shipping. We handle logistics and ensure home delivery, including customs clearance where required. Our multilingual support team offers technical assistance, regular updates, and fast response times. What sets us apart is our commitment to reliability, professionalism, and attention to every detail. Our customers appreciate the smooth shopping experience, secure packaging, competitive pricing, and the peace of mind that comes from working with a dedicated and experienced team. Choosing Tattahome means bringing the best of Italian design into your home — effortlessly, safely, and wherever you are in the world.
From Our Door to Yours — Guaranteed and Protected
Fast & Safe Shipping with DHL, UPS and FedEx
At Tattahome, we pride ourselves on offering insured shipping to your door — wherever you are in the world. In the rare event of damage during transit, we take full responsibility for replacing the item at no extra cost to you. Our multilingual support team is always available to provide updates, technical advice, and dedicated after-sales assistance.
Contact info
Viale Leonardo Sciascia 240, 92100, Agrigento, Italy
- 0922651906
- info@tattahome.com
- www.tattahome.com
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Empty words
Unfortunately, after receiving damaged items in my shipment I have been subjected to empty promises to make it right. I asked for equivalent value in replacements and was told the shipping was too high. I paid shipping and customs fees that equaled the value of the damaged items. They then promised to provide a refund. I waited over 2 weeks and nothing but more assurances. I stated that I would escalate a chargeback with my credit card but that didn’t cause them to refund me. I am now forced to chargeback. This is a very difficult company to deal with if anything goes wrong. I would suggest buying elsewhere. The enticing prices get obliterated by customs fees, the really long wait times lead to that uneasy feeling and customer service isn’t much more than lip service.
1 April 2026
Unprompted review
Communication was very good
Communication was very good.
When I had a query and emailed they got back to me the same day.
Delivery was also quick with a reliable company.
4 March 2026
Unprompted review
NEVER ORDER FROM HERE - they still won’t refund me!!!!
Despite emailing customer service countless times, all you get is a generic email from Andrew apologising and saying he will chase it up with the refunds department. Yet still no refund. It does not take 2 months to provide a refund. I am £80 out of pocket thanks to this shambles of a company. Do not order from here unless you want to be out of pocket also!!!!!
21 April 2026
Unprompted review
It is the first time I bought something…
It is the first time I bought something from their shop. Excellent Shop, I’ll be back again.
17 April 2026
Unprompted review
Julien has been an extraordinary…
Julien has been an extraordinary representative. He’s help me secure two products while educating me and doing product research on my behalf. Give him a promotion!
1 March 2026
Unprompted review
Fantastic shopping experience
Fantastic shopping experience. Thank you Tattahome
17 April 2026
Unprompted review
The deals were significant
The deals were significant for order #HUKVMMEYR, the products were brilliant, and the communication was constant. Excellent over all. Will buy again.
6 April 2026
Unprompted review
Reply from Tattahome
Thank you for your feedback.
We’re delighted to hear that your order arrived quickly and that you appreciated the packaging — we always take great care to ensure every item is protected and delivered in perfect condition.
We truly appreciate your support and hope to assist you again very soon.
Thank you for choosing Tattahome!
I am Somali right now in somalia
7 January 2026
Unprompted review
Reply from Tattahome
Got it 👍
If you’re currently in Somalia and need assistance (orders, shipping, pricing, etc.), just let me know—I’m happy to help.
Tremendous customer service
Tremendous customer service. The initial buying experience was great but an item was damaged in transit. Tattahome worked around the clock to ensure it was replaced and expedited. I could not have asked more a caring and understanding customer service team.
1 April 2026
Unprompted review
Reply from Tattahome
Thank you for your kind words.
We’re truly sorry to hear that one of the items arrived damaged, but we’re very pleased that our team was able to step in quickly and resolve the situation for you. Ensuring that our customers feel supported—especially when something doesn’t go as planned—is extremely important to us.
Your appreciation of our efforts means a great deal, and we’re glad we could turn the experience into a positive one.
Thank you again for your trust and for choosing Tattahome.
Tattahome is excellent
Tattahome is excellent. My faucet order was handled quickly and accurately. Order NNEZCDWOF
14 April 2026
Unprompted review
Reply from Tattahome
Thank you for your kind feedback.
We’re delighted to hear that your faucet order was handled quickly and accurately — this is exactly the level of service we strive to provide every day.
We truly appreciate your support and look forward to assisting you again in the future.
Thank you for choosing Tattahome!
Reply from Tattahome
Thank you for your feedback.
We’re very pleased to hear that you appreciated our service — it means a lot to us.
We look forward to assisting you again soon.
A truly amazing virtual shopping…
A truly amazing virtual shopping experience (EZDSFOMAC). I am positively shocked by the wide range of luxury brands and the wide variety of available items of each of them. Bought multiple home items and plan to order many more as we move to our new house.
13 April 2026
Unprompted review
Reply from Tattahome
Thank you for your wonderful feedback.
We’re truly delighted to hear that your shopping experience exceeded expectations and that you appreciated the wide selection of luxury brands and products available on our website.
It’s especially rewarding to know that you’ve chosen us for multiple items and that you plan to continue shopping with us as you move into your new home — we’ll be more than happy to assist you every step of the way.
Thank you again for your trust and for choosing Tattahome.
Perfect
This is my second order from Tattahome and once again, everything was perfect. The items arrived in pristine condition and the communication was professional. Highly recommended! (Order number: RTEPOWUHE)
4 March 2026
Unprompted review
Reply from Tattahome
Thank you for your kind feedback.
We’re delighted to hear that your second experience with us was just as positive and that everything arrived in perfect condition. It’s especially rewarding to know you appreciated our communication and overall service.
Your recommendation means a great deal to us, and we truly appreciate your continued trust.
We look forward to assisting you again soon — thank you for choosing Tattahome!
I'm not having the best experience
I'm not having the best experience, because the time length.but tattahome has been good with communication post pictures when packing comes
10 April 2026
Unprompted review
Reply from Tattahome
Thank you for your honest feedback.
We’re sorry to hear that the delivery time did not meet your expectations. Some delays can depend on product availability or manufacturer lead times, but we always aim to keep everything as fast and smooth as possible.
We truly appreciate your recognition of our communication and the care we take during packing — this is very important to us.
Thank you again for your patience and for choosing Tattahome.
Positive Experience
Great product, very well packaged for safe transit and delivered promptly – a very positive experience, I would gladly order again.
8 April 2026
Unprompted review
Reply from Tattahome
Thank you for your kind feedback.
We’re delighted to hear that you were happy with the product, the packaging, and the delivery experience. Ensuring items arrive safely and promptly is a top priority for us.
We truly appreciate your support and look forward to assisting you again in the future.
DO NOT ORDER!!
DO NOT ORDER!!!
I ordered a Christmas present for my mum and it still hasn’t arrived 5 month later!!! I have emailed numerous times and I haven’t had no update no email even though what I purchased was IN SHOCK online!!!! Plus I has to pay customs witch on website had no mention of!!!!!
12 December 2025
Unprompted review
Reply from Tattahome
We’re sorry to hear about your experience.
All information regarding delivery times, product availability, and possible customs charges is clearly specified on our website before purchase. For orders shipped outside the EU, import duties and VAT are determined by local authorities and are not controlled by us.
That said, we sincerely apologize for the delay and for the lack of updates you experienced — this is not the level of service we aim to provide. Please contact us directly with your order details so we can urgently check the status and assist you in resolving the issue as quickly as possible.
I had a great experience buying a…
I had a great experience buying a number of items for a project in London. I was apprehensive after reading some reviews flagging issues with deliveries but I had no problems. My order was split into two deliveries (at my request), and I actually received the most time critical part of the order a day earlier than expected! There was some lack of clarity on expected delivery dates for some items that were made to order but I had anticipated longer lead times for those and made sure to order well in advance so this wasn't an issue. Antonio and Andrew were very responsive throughout the process - I'd recommend.
10 April 2026
Unprompted review
Reply from Tattahome
Thank you for your detailed and thoughtful feedback.
We’re truly pleased to hear that your experience was a positive one and that everything went smoothly, especially with the split deliveries and the timely arrival of your most urgent items.
We also appreciate your understanding regarding made-to-order products — as you noted, these can sometimes require longer lead times, but planning ahead makes all the difference.
It’s great to know that our communication met your expectations. Your recommendation means a lot to us.
Thank you again for your trust and for choosing Tattahome — we look forward to assisting you on your next project.
Long wait for delivery and high additional costs.
(1) I ordered the item on February 18 and it was shipped on April 2. When I inquired as to the delay I kept getting told to be patient.
(2) the item cost $168.69. I was charged $48 for shipping and then surprised on April 4 with an import duty due -- unless I paid another $45.39 the item would not be delivered.
So even though I eventually got the item in good order, I would not recommend this site to Americans.
18 February 2026
Unprompted review
Reply from Tattahome
We’re sorry to hear that your experience did not meet your expectations.
Regarding delivery times, many of our products are made to order or sourced directly from manufacturers, which can sometimes require additional time. That said, we apologize if the communication you received did not feel sufficiently clear or proactive.
As for the additional costs, all information regarding shipping fees and import duties is clearly stated on our website before purchase. For orders shipped to the United States, customs duties and taxes are determined by local authorities and are not under our control.
We would also like to highlight that the United States represents our primary market, and we ship there daily with many satisfied customers.
We’re glad to hear the item arrived in good condition, and we truly appreciate your feedback as it helps us improve our service.
I would not buy anything from these…
I would not buy anything from these guys again, there are just after your money. The after sales is a load of rubbish
They don’t tel you that you have to pay extra vat when you order
9 April 2026
Unprompted review
Reply from Tattahome
We’re sorry to hear about your experience.
We would like to clarify that all information regarding VAT and any additional charges is clearly stated on our website before completing a purchase. For certain destinations, VAT is not included at checkout and is instead collected by local authorities or the courier upon delivery.
That said, we regret that our after-sales service did not meet your expectations — this is not the standard we aim to provide. If you would like, please contact us directly with your order details and we will do our best to assist you further and resolve any outstanding issues.
Your feedback is important to us and helps us improve our service.
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