Tattahome Reviews 

This is a disgusting company and a total rip off. They lie and argue and include hidden charges. They are unbelievably deceptive and should not be allowed to operate in the free world. Save your precious time and money and sanity and shop in normal outlets. This has been a regrettable experience.

Fanrastic delivery service. The product is beautiful and I am very happy .
Thanks again guy from Nottingham xx

Ordered a pan online, hands up I didn't check that it would take 3-4 weeks to arrive so a cancellation and refund was agreed. It then took 7 weeks for the refund to hit may account. And in between all this they went and dispatched the pan I didn't want anymore! Just look out of the delivery widow when buying online.

Positive experience, kind, efficient and helpful staff

This is my first time buying an expensive lamp from an overseas website (BMETYRILN) I like how it is indicated as “Ready to ship” for available items. True enough I received my lamp in a week and in perfect condition by DHL. Will definitely order again.

Further to my previous review for a cancelled order, and an acknowledgement that I would be promptly reimbursed - these guys are totally dishonest. Few days ago in reply to my review, Tattahome claimed they would never take a customer's money and in a private reply told me there was only a very short delay. Another week has passed, a total scam. Am pursing through the credit card company and potentially other routes.

I purchased the alessi electric kettle in white, having first asked if it would come with a uk plug. Unfortunately it does not. It comes with an adapter plug. That is different. The kettle itself is lovely and I’m happy with it but the plug looks ugly and I wouldn’t have bought it had I known it was just an adapter not a proper uk plug.

Be careful of the VAT.

Tattahome did deliver the item I ordered, a Le Creuset pot, i used them because the price was about 5% lower than anywhere else - seemed like a great deal - BUT, i didn't realise, because it isn't made clear the items are shipped directly to you from abroad meaning you will have to pay import duties, tax and admin fees to the delivery company....

This should be made clear and obvious.

Returns seem like a nightmare so, i paid the tax, got the item but will never use them again.

You should be careful to.

Fabulous Company, Great prices, fast shipping to me in the UK. Great communication. Love the Cutlery Thank you!

I’ve ordered on line pots & pans worth £1766.63 including £69.60 delivery, I placed an order on 10 November 2025. 4 weeks later I got big crate delivered, as I was busy I didn’t open the crate for few days, when I did open found half 4 item missing ( half )( and I got EXTRA CHARGE £380 for custom duty) so I contacted them through email, they got back saying oh yes the rest will be arriving in few days, weeks go by nothing, then sent email again, again told me it’s coming in few days, still nothing weeks go by email them again same excuses, after so many lies, I said no just return my money, they said ok, weeks go by nothing contacted again said oh I got few item do you want me to send them I said no just return my money please, again week gone by nothing from them, contacted them again email, this time got reply saying oh I put a urgent return message you should receive it, again weeks gone nothing, I cannot count how many email I’ve sent, finally I got so fed up it’s almost 5 months since I put an order which should take delivery 4weeks, nothing contact my PayPal then few days later got my money back, so I would never use them again and I urge people do the same avoid at any cost, as you will not just pay but also pay extra custom duty which is a lot I’ve paid £380. Just remember all this was happening from start they never contacted me first, I had to contact them to say my order half was missing. Any decent company will contact there customer stating all item not ready so can we send half now rest in few days but no there never contacted me first, I had to contact them, AVOID THEM, thanks for your reply saying it’s not accurate I was hoping you’d say that as I have all the email could send you just like I’ve sent to PayPal do you wish to see it?

It’s a bit shady to offer a really good sale price to grab the attention of customers. Only to be told by DHL you must pay several hundred dollars to receive your package the day it arrived. You have five days to pay this or they will return the package to Tatta Home.

I scoured Tatta Home website for any print of duty fees on purchases made to be delivered for the USA. And I have found nothing!!!

I should have known it was too good to be true! What a SHAM!

And all the positive reviews are sketchy too…!

I don’t need anything from this company that bad to pay an astronomical fee for delivery of items that cost just a few dollars more than the duty fees. Kick rocks Tatta Home and DHL.

Order placed over a month before I actually received the item. Then, when it was finally about to be delivered to my home, I had to incur additional shipping costs of over $100 that had to be paid or it would not be delivered. Overall, the purchase was way more expensive than if I had gone to the store and bought it directly and brought it home.

Despite the long distance delivery, faultless, well packaged, good info all the way and reasonable price!

Communication was good from the start, fast dispatch with plenty of notification from tatta and courier DHL

Absolutely incredible company yo deal with!

I’m not going to go into the issues that DHL presented myself and this company but what I can say is that they went above and beyond what they had to do, they were one of the most attentive companies ive ever come across in what was very challenging times for both myself and more so them!

11 out of 10

Absolutely incredible.

Much cheaper than retail price, arrived as expected, well packaged and fast.

I broke a plate inherited from my mum. They had the exact match at a good price. Delivery went well. What else would one want?

Great products, very well packaged for delivery. Very happy.

Ordered a le cruset from Tattahome- arrived in the UK quite quickly! The prices are great but also be mindful you will have to pay duties for UK shipping.

Nice shop, everything is fine, good price, the only custom was an extra expense.