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TAXIBOX Reviews 

4,417
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,479 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the overall ease of the process, noting that everything is made simple from start to finish. The staff are frequently highlighted for being friendly, helpful, and professional, ensuring a smooth experience at every step. Many people appreciate the efficiency and competence of the delivery service, with drivers often going above and beyond. Consumers frequently highlight the excellent communication regarding delivery times and the precision with which boxes are placed, even in challenging spots. The service is often described as making complex tasks like interstate moves or renovations much simpler and stress-free. People also value the clear information provided and the smooth user experience from initial contact to final collection.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, friendliness, and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and amazing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the efficiency, punctuality, and... See more

User experience

Customers report overwhelmingly positive experiences with the user experience, often describing it as... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more

Rated 5 out of 5 stars

This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,417)

1,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had frank deliver us our first…

Just had frank deliver us our first taxi box, for our first time moving in together and the man has made it an enjoyable experience. He is patient and bought a beautiful energy to what can be a very stressful time. Much appreciated 10/10

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered yesterday- Delivered today!

Ordered yesterday - Delivered today - Amazing!!

Great service, super helpful, friendly and flexible. Delivered the next day, and kept me updated for options and delivery window! Definitely recommend them!

Thanks Eddie for giving a call around the delivery schedule and placement, you were super helpful and friendly!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

A great service!!

Service from day of scheduling, even with my own mess up on paperwork for interstate was no issue. Chris on day of delivery was quick and efficient placing the taxibox where requested.

24 July 2026
Rated 5 out of 5 stars

Great experience overall

Great experience overall — very easy to book, and the team was attentive and always willing to help. The absolute highlight was the driver, who was always cheerful and ready to help with anything we needed.

23 July 2026
Rated 5 out of 5 stars

Seamless experience

Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Speedy timing

Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!

22 July 2026
Rated 5 out of 5 stars

We couldn’t be happier with the Taxibox…

We couldn’t be happier with the Taxibox delivery! We marked out with some chalk on our driveway exactly where we wanted the box to be placed, as we weren’t able to be there in person. Frank was able to place the box exactly where we had wanted! Thanks - very easy and smooth process!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Moving Experience

Best moving experience we’ve ever had - easy to book, delivered and picked up perfectly on time!

Can’t fault our driver Jayden, a clear communicator and super friendly. Dropped our box in the best possible spot for an easy move.

Will absolutely be using Taxibox for any future moves!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Box was well taken care of

Box was well taken care of. Nothing had moved inside. Pick up and drop off very smooth at both ends. Shout out to Eddie who dropped it off at my new house with great precision.

22 July 2026
Rated 5 out of 5 stars

Jayden was very polite

Jayden was very polite, professional & efficient. He introduced himself and made sure to understand exactly where I wanted the box to be set down. I would highly recommend Taxi Box

22 July 2026
Unprompted review

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