3DPrima.co.uk Reviews 

Excellent company fast delivery would highly recommend

The people at Technology Outlet (Myles especially) are brilliant. Nothing is too much trouble and they are quick to respond.

amazing company cant recommend them enough. fast delivery absolutely great willingness will 100% use them regularly ! great guys so polite and above all else very fast response times

Got a biqu hurakan, prints nicely. Had a small problem at the start but ended up working fine.

Brilliant prices, very fast delivery and the items were in perfect condition.

When ever I can i buy my 3D printer stuff from these guys. I have also found their customer support second to none I have had a few problems lately. Myles Lightfoot has been brilliant in helping me out and in a timely manner, not had to wait days as per some manufacturers support systems,

Great customer service Excellent doesn't describe the service I received; it was beyond excellent!! From my first email to Technology outlet, I received a reply within minutes. One of the CS team members James Bell, corresponded with me throughout the time my Creality K1 3D printer wasn’t working. I sent him the error code and from there we tried troubleshooting the issue, he sent out replacement parts to try rather than have me packing the whole thing back into the box. Eventually we had to get it returned, the error code was a bit off putting and didn’t really indicate what the trouble was it was saying it was a sensor issue when all along it was a Z axis stepper motor that was at fault. James arranged collection (I live in Northern Ireland) with DPD from my home. Once the machine was in for repair, I was contacted by the service engineer; Myles Lightfoot, Myles emailed me with updates and described the work he had undertaken on the printer, he even upgraded the extruder and hotend. All in all, the job took less than a week, I had it back without any delay. All I can say is, if you live in the UK, I would highly recommend buying from Technology Outlet; it won’t cost you any more than buying from the manufacturers website and you will probably get the product quicker than waiting for the manufacturer to get it packed at their warehouse and despatched. Plus, I don’t think any of the bigger manufacturers such as Creality and Bambu lab could offer the same support as James and Myles gave to me over the last few weeks. I for one will wait until the Bambu lab printers are in stock and I will have no problem purchasing from this UK based retailer. I also purchased a K1 Max from them which arrived to my address in N. Ireland within a couple of days, I also purchased an Flsun Super Racer from them last summer and it came very quickly, if it’s in stock they will try to get it out on the same day, so get your order in early and if you live on the GB mainland you might even get it the next day.

Absolutely Outstanding customer service! I have bought all my printers from Technology Outlet and if I have ever had a problem they have resolved it straight away.
Massive thanks to Myles Lightfoot for sorting my little problem with my K1

I have been consistently happy with this company, in terms of cost, delivery and after service care. Communication has been excellent.

Excellent purchase experience, fast delivery and superb after sales service. Highly recommended.

Excellent company, a ton of decent 3d products, with great service, first class.

It is said that the mark of a good retailer is how they react when things go wrong. I had a problem with my 3d printer but the folks at Technology Outlet (especially James) were exceptional. Communication was excellent, advice was given impartially and honestly and my whole experience was handled in a first-class manner. I cannot fault a thing they did and they did everything possible for me. A deserved 5 stars.

First time using, mixed feelings really, one of the colours of Bambu Lab PLA filament i recieved (green) wasn't the colour that was shown on the website, i'm unsure if this is a problem with Technology Outlet or with Bambu's marketing materials. The rest of the order was perfect, and the customer service I recieved to resolve the issue was very good and James was very professional, quick to respond and helpful, will give them another go and will probably just avoid the Bambu PLA.

Service and delivery from this small team is outstanding. Printer ordered one day and delivered the next

Have been buying printers and filament from Technology Outlet for over 2 years now and am VERY happy on all counts with their service.

Prices good / comparable
Order process is smooth
Delivery spot on
Support - GREAT. They are fast and friendly. I’ve asked for advice on parts and printers and got straight answers.

Product as described, punctual delivery, works as described

Excellent customer service, after purchasing item I got informed that I needed to travel for work, called and asked for dispatch to be delayed and they happily obliged.

A great service as usual. can't really fault Technology Outlet.