3DPrima.co.uk Reviews 474

I can’t rate this company enough had 2 printers in less then a month and had a few user error problems and they have been there to help even letting me send one back for them to flash the software and having me it delivered back the next day

Great Support (AGAIN) FROM JAMES, WITH PRINTER/SONIC PAD ANOMALIES-CAN'T RING HIS PRAISES TOO LOUDLY!...

I bought my 1st 3D printer from Technology outlet about 3 years ago. I still get excellent aftersales service from them. Myles and James have both helped ne several times and got me printing again. Can't recommend them enough

Initially incorrect part sent due to stock error. This was very quickly resolved by James and was all sorted 30 minutes after my initial phone call. Superb customer service and excellent support and knowledge base. Would highly recommend this company for any 3d printing needs, especially if you are just starting out.

Great experience from technology outlet...
Ordered a resin printer which unfortunately had a fault , contacted technology outlet and they were quick to respond and immediately arranged for the printer to be sent back at their cost...
They even allowed me to change my mind and choose a different model of 3d printer once they received the first model back, then promptly sent the new one out to me ...
Myles and James were absolutely great with helpfull and detailed information on printer choice.
Even though the first printer was faulty they made the whole experience ordering from them a pleasure...
Highly recommend these guys for knowledge and service...
Thank you...

Great service fast delivery a range of payment options and great value. Love the ender3 s1

Quick delivery
Competitive prices
Excellent after sales care
Support team happy to answer your questions and help with any issues and give guidance
Myles has helped us with setting up our new 3D printer
Would highly recommend

Excellent service and support, and efficient communication. The turnaround of our orders is very fast. Thank you James Bell for all of your help, we look forward to receiving our new 3D printed object.

Don't go anywhere else for your 3d printer supplies Miles has been a great help through this rather complicated environment and assist problems when they arise promptly.

I had a problem with a Creality 3d printer that is about 12 mths old. I reported it to the supplier technology outlet and the issue was dealt with and resolved very promptly by Myles.
Excellent after sales service and well worth 5 stars.

First rate experience with myles on support when asking thing always know the right answers 100/10 service

I ordered a 3d printer on Monday 26th December. The website made no mention of them being closed all over the period, in fact offered me delivery by Wednesday if I ordered that day, then offered me a 5% discount to do so. As my parcel had not arrived on the Wednesday I asked when it would arrive (all communication by email as no-one answers a phone) and was told next day that "it has shipped so you can expect your parcel in the next couple of days. Next day, when it hadn't shown up on the DPD app I asked for the parcel consignment details which I received next day. As I write this on Tuesday 3rd of Jan the parcel STILL isn't with DPD so I have wasted a week waiting and am back to work tomorrow so won't be in to receive the parcel. Diabolical service with almost sarcastic (capital letters and huge fonts) replies from Natasha. Will not be using them again.

Disgusting company and service that scam you when fault with item. Bought 3d printer arrived fast enough. But the condition was awful and very likely a ex display model due to how it was set up spend so much money and time trying to sort it out also the help they provided was basically none as what they were suggesting was complete rubbish. Then once they get item back they use every excuse possible to put the blame on user error and scam you out of 10% of what you paid for the faulty item. I got the item on sale 259 they are charging 270 used printer so not only are they making more they scam you out of 10% of what you paid even know it was under the 30 day and the item was faulty. They will come on here and say they helped which is lies all they done was provide a awful service then scam you out of money so dont listen to the rep. Buy elsewhere if in the UK advoid these scammers

Needed a replacement hotend kit for my Ender 3 Max ASAP to fulfil a 3D print commission on time and and was struggling to find any for sale in the UK that weren't affected by Royal Mail industrial action. Just as I was about to swallow my pride and ask a buddy if I could commission him to complete my commission I stumbled across Technology Outlet.

It cost a little bit more than what I was originally wanting to pay, but I bought it on Saturday opting to pay extra for next working day delivery. It was despatched Monday and I got it Tuesday morning just as expected via DPD. 30 minutes after opening the box I had a fully working printer again.

Definitely recommended!

I found Myles to be very helpful and understanding as I have found Technology outlet every time I use them.

Myles went as ever the extra mile to make sure every base was covered. They are extremely professional in there approach and make you feel "safe" in there hands there not trying to sell you parts just because your stuck in fact very much more the opposite its more lets make sure first then you know when the issue resolved its the best for you. I would never go anywhere else, why would you when you get such amazing service.

You can tell a lot about a company when things go wrong not just right.

I have bought several items from technology outlet and have always had a very positive experience and this has continued when a 3d printer I purchased failed within 3 weeks.

Technology Outlet quickly responded to my enquiry and I cannot thank James Bell enough for the help received, really first class.

We went over everything that could cause the printer not to power up and finally concluded that the main processor board had failed. James quickly came up with the easiest solution of providing a new board as dismantling the printer and repacking to be returned is a task that I wasn’t looking forward to undertake.

I would highly recommend shopping with technology outlet not only for the great service but for the very competitive prices.

One of the best, if not the best companies I've had the privilege of dealing with. Excellent pricing and product selection. Amazing delivery speeds and above all else their customer service is phenomenal. When you are dealing with something as specialised as 3d printers you want to know you're in good hands and with technology outlet you are in the best.

Quick delivery and shipped replacement parts free of charge when my printer had a fault. Would highly recommend

Miles Lightfoot responded to my query within minutes.
With his help the problem was resolved within 15 minutes. I can honestly highly recommend Technology Outlet. Also if you buy a 3D printer from them you can be assured of outstanding hardware and customer support.