Bad experience, ordered something supposed to be delivered in a few days two weeks later, nothing, no email, the date changed for a way further date, so i called, they said they won't have it and cann... See more
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See what reviewers are saying
Pricing and product selection is always great - however in the current world business enviroment ( covid...) availablity of some products have been an issue . Total not your fault - shipping delays... See more
Ordered a backpack leaf blower Dec 28 2025 with delivery estimate in January. February 4 called company and told them I did not receive it and wanted to cancel order. Person on phone said it was cance... See more
This is to inform you that our order was really messed up. Please refer the order id 14121061-00. We spoke to 4 different customer service representatives in the past month and gave clear directions... See more
Company replied
Company details
- Safety and work wear
- Business-to-Business service
- Construction machine dealer
- Hardware Shop
- Packaging Supply Shop
- Warehouse
About TENAQUIP Limited
Written by the company
En 1968, Ken Reed fonde TENAQUIP avec la vision qui passionnait sa vie: amener l'expérience d'approvisionnement du client à un niveau plus élevé. TENAQUIP sert fièrement les entreprises canadiennes avec cette philosophie depuis 50 ans, offrant des produits à la fine pointe de la technologie provenant des quatre coins de la planète, pour le milieu industriel et celui de la santé et sécurité au travail.
Shop by Category
ElectricalFacility Maintenance
Instruments
Material Handling & Storage
Office
Packaging & Shipping
Safety
Tools
Welding
Contact info
22555 Aut. Transcanadienne, H9X 3L7, Senneville, Canada
- 1-800-661-2400
- info@tenaquip.com
- www.tenaquip.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick turn around from order to arrival…
Quick turn around from order to arrival at our location. The free shipping aspect is definitely an added bonus. Helps to keep costs down.
I recently ordered hazardous waste bag…
I recently ordered hazardous waste bag from Tenaquip. The order was place on October 2, 2020 and was out for delivery on October 5, 2020. Until now, I still haven't receive my order. They are using Diacom to deliver the package. Bad delivery company. Will not order anything from Tenaquip. Customer service was NOT helpful in tracking the package.
Great service
Great service, great pricing, all around good business.
Tenaquip has been an excellent supplier…
Tenaquip has been an excellent supplier to Continental Conveyor. Prices are completive and deliveries normally are next day (unless I am requesting covid related items). Staff friendly and knowlegeable.
Sherwin Williams Grimsby
Jennifer and Dave are excellent company representatives and help us with all of our supply needs.
Excellent service!
Great Company
Our rep is very helpful, communicates regarding back orders and alternative products. We receive our orders in a timely manner, in perfect condition.
No Shipment, No Communication
Placed an order on September 1, by September 22 they still had not shipped the items and didn't know when the items would be available to ship.
They told me they would get back in touch after contacting the vendors but didn't and left me wondering what was going on (again) and won't cancel the order without restocking fees.
However, they most definitely placed holds on my credit card for the amount of items purchased.

Reply from TENAQUIP Limited
Order was placed easy
Order was placed easy. Online people were great. And product arrive in respectable time
Fake Prduction
If I can give 0 stars, I will not give one star. I bought a disposable medical mask named "MEDICAL GRADE Cb PROCEDURAL FACE MASK" from this website. However, I received a product that was completely inconsistent with the product description. There is NO ANY relevant information on the product box, like 3-ply polypropylene construction, Latex-free, 99% BFE (Bacterial Filtration Efficiency), and FDA-approved, it also stated that standards are met ASTM Level 2,.. .HOWEVER, I can only see the Chinese word "Non-Medical" at the bottom of the product!!!!!
I was very angry and contacted them. They only replied that there was no problem with the product and sent me the attached spec sheets that didn't even match the product name. When I contacted them again, there was no response. This is my WORST experience. Please be cautious when buying products on this website.

Reply from TENAQUIP Limited
Excellent Customer Service
Excellent Customer Service. Very knowledgeable and friendly agents. Good quality products at reasonable prices.
Quick responses on questions
Quick responses on questions, excellent online ordering and prompt delivery as promise.
Very please with getting my product ordered.
I just want to mention I dealt with…
I just want to mention I dealt with Miracle Pope, from the time of our first conversation to order pylons for our school Miracle was so helpful and kind she was able to give me all the information I needed, and saw that we got the pylons on the next day of ordering. I feel she went beyond the call of duty in her position at Tenaquip it was an absolute pleasure dealing with Miracle.
Working with Dawn
Working with Dawn, is so easy and even a pleasure. She is very professional and quick thinking when we go for similar items or replacing items, very helpful and patience ... really appreciate her constant support and help ... really do not mind too much the extra timing for deliveries, I know we will have it when we need it.
Have been 4/5 in the past
Have been 4/5 in the past, in stock items delivered in days. Now 3/5, that deliveries have been taking two weeks or more for in stock items, organizing and planning of work with available resources from Tenaquip needs to be re-thought, or need to source from another vendor where items are more readily available.
I dont like the fact that you can not…
I dont like the fact that you can not have the product shipped to your local store for pick up. So I had it shipped to my house. I was told on the phone if I place the order before 4pm eastern it would go out the same day. I placed the order at noon and it did not go out the same day and hoping it goes out the next day.
NOT RECOMENDED
order made on 15th still not shipped on 30th do not buy from this useless company

Reply from TENAQUIP Limited
This is only a parfum
This is only a parfum, does not clean anything, not the mold or any other contaminants....
Smell will come back after 3 weeks.
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