Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... See more
Company replied
Location
Switch locationXscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... See more
Company replied
9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... See more
Company replied
The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Contact info
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, United Kingdom
- 0333 034 6100
4.2
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bowling was good
Bowling was good, booked online for a curtain but wasnt ready for another 30 min nd not enough staff on desk as 1 staff member was running the bar and bowling desk waited 15min to get served
2 January 2026
Reply from Tenpin - Castleford
Hi Lee, thank you for leaving feedback for Tenpin Castleford. We appreciate the feedback regarding the staffing at the front desk and we will be sure to pass this on to the appropriate team. If you would like to discuss this further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Castleford'. Once again, we're really sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Lost time in the hour we paid for.
We paid for an hour's play between 4 of us, the clock ticks down and we thought we would get 2 full games in, however the pins got tangled for around 7 minutes which was sorted but we thought the clock would stop whilst this work happened, it didn't so effectively we only got around 53 minutes and couldn't finish the second game... I think the clock should be paused in these situations...also we got a pizza with barely any cheese on it.
30 December 2025
Reply from Tenpin - Castleford
Hi there, thank you for taking the time to write a review for Tenpin Castleford! We're sorry to hear that there had been technical issues during your visit and that this had impacted your game. We really appreciate your feedback and will ensure this is passed on. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Castleford'. We hope to see you again soon! Best wishes - Adelaide
Good fun way to pass 45 minutes
Good fun way to pass 45 minutes. Crazy overpriced and very noisy.
29 December 2025
Reply from Tenpin - Castleford
Hi there, thank you for writing a review for Tenpin Castleford! We're glad to hear that you had a fun visit, and we really appreciate your feedback which we will ensure is passed on. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
Ordered play and eat
Ordered play and eat. The food was stone cold when it eventually arrived
30 December 2025
Reply from Tenpin - Castleford
Hi Brett, thank you for leaving a review for Tenpin Castleford. We are sorry to hear the food you ordered was not up to our usual high standards and appreciate your feedback. We will ensure this is passed on to the team for future improvements. We hope you'll consider giving us another chance in the future. Best wishes - Kaylee
Great fun day out
We always enjoy our visit to Tenpin Castleford. Staff are friendly and keep the place clean. It was pretty rowdy, but good to see people enjoying themselves, a good atmosphere. Looking forward to going back!
29 December 2025
Reply from Tenpin - Castleford
Hi Stephen,
Thank you for your 4* review at Tenpin Castleford! We are very happy to hear you found the venue to be such a great place and the staff to be so friendly on your recent visit to us. However we are very sorry that you found the venue to be a little too loud on this particular day. We really do hope to welcome you back to the venue again very soon! Best wishes- Steph
Awesome job everyone is doing amazing…
Awesome job everyone is doing amazing and helpful
31 December 2025
Reply from Tenpin - Castleford
Hi Thomas,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us. We would love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great time!
Polite staff, quick service, great activities for you to do with friends or family.
1 January 2026
Reply from Tenpin - Castleford
Hi Caitlin,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Not impressed
Arrived 15 minutes before booking time. There was a lady at the desk who totally ignored us. Eventually someone else turned up and told us which was our lane. It hadn’t set up properly so had to go back to desk to ask so they pressed a button and it started. Then later on the pins wouldn’t reset themselves so trying to find someone to help was a joje as there was one at rhe desk and no one wandering around to help so had to wait ages until eventually we spotted someone and they helped sort it out. Really need more staff or make them more attentive.
19 December 2025
Reply from Tenpin - Castleford
Hello Tracy, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Castleford. We are really sorry to hear the issues you faced during your stay with us. We will pass your comments onto our team to help us gain those extra stars from you. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
Reply from Tenpin - Castleford
Hello, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Castleford. We are thrilled to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
Lovely time spent with the family
12 December 2025
Reply from Tenpin - Castleford
Hi Emma, thank you for the wonderful 5* review for Tenpin Castleford! We're so pleased to hear that you had a lovely time with your family, and we hope to see you again soon! Best wishes - Adelaide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.