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Tenpin - Crewe Reviews 

129
TrustScore 4.5 out of 5

4.4

Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ Crewe, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... See more

Company replied

Rated 5 out of 5 stars

The Crewe branch had a good vibe & staff were friendly and welcoming. The bowling experience was great. We also used the arcade with great choice of pool, air hockey, basketball etc.

Company replied

Rated 4 out of 5 stars

We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... See more

Company replied

Rated 5 out of 5 stars

Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.


Contact info

  • Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

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4.4

All reviews

(129)

10,872 reviews in the last 12 months

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Rated 4 out of 5 stars

Review

Kind helpful staff - easy place to get around with no problem

31 December 2025
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Reply from Tenpin - Crewe

Hi Aleesha, thank you for the fab 4* review! We're so pleased to hear that our team provided a helpful service and that you had a great time at Tenpin Crewe. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

Shocking service

Arrived 15 mins early no alleys available, that wasnt the issue. We got told to wait, no problem got told to go on lane 8 and someone would come over and clear the mess and rubbish left, no one came and didnt activate out lane, had to go there and ask them to activate twice wothin 20 minutes. Finally after the second attempt the lane was active. Went to get the family drinks there were 4 people behind the bar 1 serving tje rest just stood there talkong 2 lads in jackets so suspecting managers.They looked over at me and just turned there backs to me. I had to wait 15 minutes to get a drink with only one person serving a full arcade and boeling lanes whilst he others just stood there talking. The barman did apologise for the wait and i said no need an apology from you its the 3 people stood behind you who need to apologise to all the waiting customers. Theu could all serve as i witnessed them serving at the start so there was no excuse absolutely shocking service will not take my family here again.my lids were bored because of the waiting around i also asked them to please clear the mess and no one arrived to do this. How can tenpin employ people like this and allow this to happen they need to restructure their managers.They were more interested chatting and laughing amongst thenselves.

11 January 2026
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Reply from Tenpin - Crewe

Hi Peter.
We appreciate you taking the time to share your experience at Tenpin Crewe. We're sorry to hear about the issues you encountered with the lane availability, activation delays, and the service at the bar. We'll address your concerns with our team to improve our service and ensure a better experience for our guests. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject "Review - Crewe" and the details for someone to contact you directly. Best wishes - Clare

Rated 1 out of 5 stars

Lady behind the bar was rude and…

Lady behind the bar was rude and completely messed up the drinks order.

8 January 2026
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Reply from Tenpin - Crewe

Hello, Thank you for taking your time to leave us a review. We are sorry to hear that your order placed at the bar was taken incorrectly. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley

Rated 1 out of 5 stars

Food that i had paid for didnt arrive…

Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it did come out you had left the lane and we came to look for you clearly not as we were only near the bar area and I didnt see anyone carrying a tray of food! No refund and an email saying that the food was brought out! Very dissapointing as we come regularly

2 January 2026
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Reply from Tenpin - Crewe

Hi Gemma, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear that the food and drinks had arrived later than expected and for any disappointment caused. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Rated 5 out of 5 stars

Got onto the lane straight away.

Got onto the lane straight away.
Half price meant affordable.
Polite and helpful staff.

30 December 2025
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Reply from Tenpin - Crewe

Hey Wayne, thank you for the lovely review of Tenpin Crewe. We are pleased to hear you had a great time and got to take advantage of our offers. Hope to see you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Crewe Tenpin is the best!

Tenpin Bowling in Crewe isn’t our closest bowling alley, but we regularly travel further to come here as a family because it’s simply the best. The facilities are excellent, prices are reasonable, and the staff are incredibly friendly. We have a disabled 6 year old child, as well as other children of various ages up to 16 and every single visit we are made to feel welcome, included, and valued. Nothing is ever too much trouble, even when the idiot dad puts the wrong details into the computer and needs everything resetting. Yes, that’s me. I honestly can’t praise the team enough. We’ve eaten here several times in the past, although not today, and the food has always been fresh, hot, and great quality. With a child who is obsessed with ketchup and the fact it’s freely available, this place ticks every box. If I could give 10 stars, I would.

31 December 2025
Unprompted review
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Reply from Tenpin - Crewe

Hello Mark
Thanks for taking the time to leave a wonderful 5* rating for Tenpin Crewe. We're so happy to hear that you and your family consistently enjoy your visits! It's great to know our team makes you feel welcome and valued. We appreciate your kind words about our facilities, prices, and food. Thanks for the fantastic review! Best wishes - Clare

Rated 5 out of 5 stars

Good value offer

Good value offer. Quick service. Helpful and friendly.

18 December 2025
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Reply from Tenpin - Crewe

Hi Hayley, thank you so much for the great 5* review of Tenpin Crewe! We are so pleased you had a brilliant time and found us good value for money and we look forward to see you again soon for another 5* visit! Best wishes - Mel

Rated 5 out of 5 stars

Great place

Have been coming here years as I have been born and raised in Crewe it was my local bowling alley before and after the renovations and all I can say is it's only gotten bigger and better I came here with my fiancé for one of our anniversary dates as this was our first date location and we love it

13 December 2025
Tenpin - Crewe logo

Reply from Tenpin - Crewe

Hi Corey, thank you for the excellent 5* review! We're delighted to hear that you have enjoyed your visits to Tenpin Crewe over the years and we look forward to seeing you again soon for another great time! Best wishes - Adelaide

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