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Tenpin - Swindon Reviews 

165
TrustScore 4.5 out of 5

4.3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... See more

Company replied

Rated 2 out of 5 stars

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... See more

Company replied

Rated 5 out of 5 stars

Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that

Company replied

Rated 5 out of 5 stars

Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

165 reviews

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4.3

All reviews

(165)

10,872 reviews in the last 12 months

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Rated 5 out of 5 stars
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Oliver
Thanks for taking the time to leave a wonderful 5* rating and review for Tenpin Swindon. We are happy to hear that the team looked after you well during your visit and hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Wasn’t busy

Wasn’t busy, staff friendly and helpful,

20 December 2025
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Philippa,

Thank you for your amazing 5* review at Swindon Tenpin! We are delighted you've had such a great time whilst on your recent visit to us, it's great to see you found the staff friendly and helpful, We will pass this across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

Swindon COVID area... avoid

I honestly don’t know how they managed to make tenpin bowling feel this miserable, but they pulled it off. The place has been “refurbished,” which apparently means cramming in massive seating structures that completely block your view of the lanes and everyone playing around you. Bowling is meant to be social. You watch, you cheer, you interact, not sit boxed in like you’re waiting at an airport gate.To make it worse, the seating areas are divided by huge plastic screens, even between people sitting at the same table. It looks and feels like leftover COVID-era social distancing that no one bothered to remove. Instead of feeling lively or fun, the whole place is claustrophobic, sterile, and awkward. You’re isolated from your own group and totally cut off from the atmosphere of the lanes. The layout kills the vibe completely. You can’t see what’s happening around you, you can’t easily interact with other players, and the plastic barriers just scream “temporary fix” rather than thoughtful design. For a venue that’s supposed to be about fun, noise, and energy, this feels cold, cramped, and uncomfortable. If you’re refurbishing a bowling alley, maybe don’t turn it into a maze of plastic walls and oversized seating that makes everyone feel separated and boxed in. Huge downgrade. Pass for me until... maybe forever.

P.s. After reply from Tenpin you made it even worse. I’d appreciate it if my name were spelled correctly (Tomasz). Now its "-1"star...

22 December 2025
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Reply from Tenpin - Swindon

Hi Thomas,

Thank you for your 1* review at Tenpin Swindon! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further, please email customer.feeback@tenpin.co.uk- Best wishes- Steph

Rated 5 out of 5 stars

The kids loved it

The kids loved it. Great value

14 December 2025
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi there,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such an amazing time whilst on your recent visit to us and found the venue to be of great value. We hope to welcome you back again very soon and hope you have a lovely Christmas! Best wishes- Steph

Rated 5 out of 5 stars

All good stuff all good

All good stuff all good

14 December 2025
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hello there, thank you for taking your time to leave us a wonderful 5* review! We are so pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

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