Terrys Car Hire Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the smooth and efficient process from start to finish. Many appreciate the competitive pricing, which often includes extras like additional drivers and child seats without hidden charges. The ease of car collection and drop-off at the airport parking is frequently highlighted, saving time and avoiding queues. People also commend the quality of the vehicles, describing them as clean, modern, and in good condition. The overall user experience is consistently described as hassle-free, transparent, and uncomplicated, making car hire a delight. Reviewers frequently express their intention to use the service again due to its reliability and convenience.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent, perfect, and 5-star, with... See more

Price

Customers consistently note positive experiences with price, often praising competitive rates and the absence... See more

Location

Reviewers mention positive feedback about location, particularly regarding car hire experiences in Mallorca.... See more

User experience

Customers had positive experiences with the user experience, finding the process smooth, straightforward, and... See more

Product

Clients share positive opinions on the product, consistently praising the cleanliness and newness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No... See more

Rated 5 out of 5 stars

Have used terry's for many years now on our visits to Mallorca. As others have said the efficiency of the company, the excellent communication and the ease of picking your vehicle up on arrival are w... See more

Rated 5 out of 5 stars

Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again. From picking the car up to returning... See more

Rated 5 out of 5 stars

100% recommended. Communication prior to holiday was spot on, information sent well in advance with clear step by step instructions for vehicle collection and return. The car we were allocated was bri... See more


Company details

  1. Car rental company

Written by the company

Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

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4.8

All reviews

(145)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AmazinAmazing experience with this car hire company!g experience with this car hire…

I used the same company during a trip with my girlfriend and it was just as perfect. No waiting at the airport, no shuttle to some faraway office — the car was ready for us right away, with clear instructions as soon as we landed.
The car was new, super clean, and well maintained. The air conditioning worked perfectly (a must in Mallorca!). Communication by email was fast and helpful. We really appreciated not having to stress about big deposits or hidden fees — everything was already included in the price, including full insurance.
This made our holiday so much smoother and more enjoyable. Definitely the best car hire experience I've had. I won’t use any other company in Mallorca!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

We always hire a car from Terrys

We always hire a car from Terrys! Cars are clean and reliable, usually almost new or in perfect condition. The pick up and drop off system is really smart and saves valuable time at the start and end of your holiday. Email and phone response always quick and friendly. Couldn’t recommend more!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

First class

First class
Nearly new car , great condition.
Precise instructions where to collect the car and return.
Will be booking for next summer

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Best car hire in Mallorca!

We have used Terry's Car Hire a few times now, and every time its an absolute pleasure to deal with them. The ease of it, the professionalism, the removal of stress, especially after a 'challenging journey and flight' is a real winning formula, many thanks and we look forward to the next trip!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Terrys car hire in Mallorca!

We were so worried about hiring a car (in case we got ripped off in the end) that we almost didn’t hire a car. And we would’ve missed out on lots of stunning places in Mallorca if we didn’t. Terrys car hire was brilliant. We booked the car last
Minute, all the cost and paperwork sorted before we left. We arrived in Mallorca, no queues, just walked straight to the car park and got the car. Full of fuel and off we went. Air con and radio on. We got a Yaris and it was spotless. Returning the car was easy too. Will definitely recommend and will use Terrys car hire again. Thank you so much for a hassle and worry free car hire experience.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Bloody love Terry's Car Hire

Bloody love Terry's Car Hire, have been hiring thru these guys for over a decade & they've never let me down.
You don't get the latest vehicle but you do get a clean air con car that does what it's supposed to do.
None of this stupid queuing at the airport with all the other mugs getting shafted with extras !
You collect your car from the multi storey car park, pay the parking cost & off you go & all you have to do is return the car with exactly the same amount of fuel that was in it when you collected the car.
I mean seriously why would you not like this.
Chris Day

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Best Car Hire in Majorca

I couldn’t recommend Terry’s Car Hire enough- superb service every time from start to finish. The key points are:
- Communication is fantastic and extremely efficient. They respond really quickly & nothing is too much trouble.
- Ease of use. All your paperwork and payment is done beforehand so by the time you arrive you just get in and go- no long queues and endless paperwork after your flight.
- Immaculate cars- the cars are always pristine, almost full/full tank of fuel (so no need to have to find a petrol station straight away) and handy leaflets of local attractions.
- Multiple drivers included- so one person doesn’t get stuck doing all the driving. Plus- booster & baby seats available saving you lugging it away with you.

We don’t even consider another company for car hire when travelling to Majorca and neither should you.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional car hire experience

I found Terry’s Car Hire after reading through some Reddit threads about renting cars in Mallorca, and I’m so glad I took the advice. The whole process was incredibly smooth. The instructions for pickup and drop-off were clear and easy to follow, and their contactless system made everything even more convenient. The car was clean, reliable, and exactly what we needed. Prices were very fair too. It was one of the easiest rental experiences I’ve had, and I’ve already recommended Terry’s to friends who are planning trips to Mallorca. I would definitely book with them again.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from booking to…

Excellent service from booking to dropping off , absolutely hassle free and great staff , especially Lucia and Kelly . Always use this company since 2014 . Perfect service every time . No extras for insurance either and quality cars . Recently used again for 9 days for a family trip, superb estate car hired , very pleased . Thank you Terrys car hire again

2 July 2025
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Terrys Car…

I would definitely recommend Terrys Car Hire to anyone who is looking to hire a car when in Majorca.
Absolutely brilliant service. Easy application. Easy pick up and drop off service. Always on the end of the phone and responds to emails within minutes. Lovely clean, new and reliable cars too. Very good prices.
Thank you to everyone at Terrys Car hire.
First Class

3 July 2025
Unprompted review
Rated 5 out of 5 stars

We were looking for an out of hours car hire

We were looking for a hire company that would accommodate a late night pick up at 23.30pm. We were recommended Terry's and it was so easy. Car was waiting for us in the multi-story with clear pick up instructions. had to pay the car parking ticket to get out, but that was made clear before hand. Loved that there were not hidden charges (unlike other Majorca car hire companies we've used before). The car did seem older than other hire cars we've had but it came clean and we had no problems. Will be using them on our next visit.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

The very best in the Business!

The very best in the Business!

We have been using Terrys Car Hire service for over 25 years. We have never had a problem during all these years. The cars are well presented. Collection and return is simple, quick an efficient. Staff are pleasant, compentent and thoughtful. IN all; a supberb service!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

It was trouble free

It was trouble free. We have used them before and will continue to use them again. Last time 2 cars this time 3 with different requirements in terms of timings for arrival and car seats etc. Their communication was great even when one credit card booking did not go through as planned and everything was as expected. Pick and drop off a dream rather than queueing.

17 June 2025
Unprompted review
Rated 4 out of 5 stars

Don't pick up and drop.off your hire car at the office

After a very successful 3 day car hire, we returned the car to the office ,( where we had picked it up from ) As we had no other way to get back to our hotel we asked if somebody could call a taxi for us , this was met with some surprise " we don't do that that's not our job " was the response we recieved after explaining our situation they reluctantly said they would try and get a cab to come to the office . After a time with no luck the manager stepped in and very kindly offered to drop us off on his way home which was amazing .

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The collection and drop off process is very straightforward and quick!!! I tried not to laugh at the long queues for hire car companies in the terminals, but I failed.
Would I recommend, yes, every day. Would I use again, yes!!!
Thank you for taking the hassle out of car hire.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great car rental at Palma Airport

Good contact, easy instructions and no queuing on collection or return. The car was in excellent condition and the cost was highly competitive with no upselling or hidden charges.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Totally outstanding service for car hire

This car hire company was brilliant from start to finish.
Their email communications prior to us arriving were clear and very prompt.
The instructions were very easy to follow and helpful.
Picking up and returning the car was as straightforward. The fact that additional driver and child seats were included within the contract free of charge was the determining factor in us choosing Terry’s car hire.
100% would recommend this company.

7 June 2025
Unprompted review

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