Terrys Car Hire Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the smooth and efficient process from start to finish. Many appreciate the competitive pricing, which often includes extras like additional drivers and child seats without hidden charges. The ease of car collection and drop-off at the airport parking is frequently highlighted, saving time and avoiding queues. People also commend the quality of the vehicles, describing them as clean, modern, and in good condition. The overall user experience is consistently described as hassle-free, transparent, and uncomplicated, making car hire a delight. Reviewers frequently express their intention to use the service again due to its reliability and convenience.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent, perfect, and 5-star, with... See more

Price

Customers consistently note positive experiences with price, often praising competitive rates and the absence... See more

Location

Reviewers mention positive feedback about location, particularly regarding car hire experiences in Mallorca.... See more

User experience

Customers had positive experiences with the user experience, finding the process smooth, straightforward, and... See more

Product

Clients share positive opinions on the product, consistently praising the cleanliness and newness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No... See more

Rated 5 out of 5 stars

Have used terry's for many years now on our visits to Mallorca. As others have said the efficiency of the company, the excellent communication and the ease of picking your vehicle up on arrival are w... See more

Rated 5 out of 5 stars

Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again. From picking the car up to returning... See more

Rated 5 out of 5 stars

100% recommended. Communication prior to holiday was spot on, information sent well in advance with clear step by step instructions for vehicle collection and return. The car we were allocated was bri... See more


Company details

  1. Car rental company

Written by the company

Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(145)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Terry’s Car Hire - Top Class

Fantastic company to deal with, great communication throughout the full hiring process and then a stress free airport pickup. Not having to queue at rental desks made for a much more streamlined service. I would 100% use Terry’s Car Hire again and would recommend them to anyone flying into Mallorca.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Another superb vehicle hire from…

Another superb vehicle hire from Terry's. Two perfectly presented vehicles that were both clean outside and in, fully fuelled and ready to go. A flawless pickup and drop off procedure at Palma airport made for a hassle free experience. We are out there again in 2026 all being well and Terrys will be our first stop.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Terrys are outstanding

Terrys are outstanding. Rare that you can come away from a car rental experience so satisfied but this couldn’t have been easier pick up, drop off and booking process with a high quality car. They are a bit more expensive than other options but well worth the money.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, easy to book, no queuing in airport terminal for car just collect from the carpark and get on with your holiday! Very easy to deal with and nice quality cars both times we've used them . Highly recommended

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Best car hire in Mallorca

I chose Terry's Car Hire based on reviews and they did not disappoint. The last thing I wanted for my reunion with friends was for us to have our first in-person catch up in years while queueing to pick up a car. With Terry's we simply headed straight to the car park and were on the road in 15 mins. No hidden charges. Good quality clean car. And excellent and friendly communication. Thank you so much for making our holiday hassle free!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Terrys Car Hire make travelling very…

Terrys Car Hire make travelling very easy!
All paperwork and payment is done before you arrive and the car is ready for collection on arrival.
The cars are up to date, clean and reliable.
Thoroughly recommend.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

A perfect example of how car hire…

A perfect example of how car hire should be done. This is my third year using Terry's car hire, and once again, the process was seamless. As soon as your flight lands, you get a text with the car’s location, just pay for your parking ticket and you’re on your way. No queues, no paperwork, and no trying to keep the kids entertained while you wait. Returning the car is just as easy. I genuinely couldn’t recommend them enough.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! I have used Terry's now on 3 separate trips to Mallorca. Every single time they have made everything easy in being able to pick up and then drop off my selected hire car. Communication pre-booking, during the booking and afterwards is fantastic - emails are replied to quickly and when a phone call is needed the staff on the end of the line are friendly, polite and helpful. Prices are fair and I appreciate that the price in the quote is the price you pay - there are no bait and switch or insurance upgrade sales tactics which is what I've experienced from other firms in the past. If we return to Mallorca again next year then I will be 100% using Terry's for my car hire again.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

2nd year in a row...

We have used Terry's car hire 2 years in a row now and I would recommend to anyone and use again! All prices are clear, upfront and reasonable, with no hidden costs for insurance or excess. Pick up and drop off is so quick and easy and takes no time at all to find the car and get going - no paperwork to fill in once you arrive!

All correspondence via email was smooth and clear and actually getting the car booked was so simple and easy.

The free car seat provided is such a bonus.

If we return to Mallorca, I wouldn't hesitate to use Terry's car hire again.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free car hire in Majorca

If you want hassle free car hire in Majorca then use Terry's.
Car hire can be organized by email simply and directly. Their communications are excellent. Their prices are clear and transparent.
Pickup and drop off are at the airport car park. No paperwork required on the day.
Cars are clean, new and reliable.
We would not use any other company.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Easy to deal with, excellent communication and any queries were dealt with in minutes. Would never use one of the big companies again. Pick up and drop off was so simple and stress free. Will definitely use Terrys again 100%

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Rented a car with Terrys for the first time. Excellent

Rented a car with Terrys for the first time for two weeks in May 2025. Very good communication with them and a swift request to upgrade to a larger estate car arranged very quickly at minimal price increase. Ended up with a brand new Seat Leon. Collection at the multi storey car park at Palma airport was easy with no queueing. The car was on the top floor so took a little time finding it as the bays are not numbered, but that's not Terry's fault. Very pleased with the complete experience from collection to delivery.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Collected car from Palma. Good clean vehicle. Straight forward return. Thank you.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Best Car Hire in Majorca - Terrys

What a difference it made to book our car hire with Terrys. Don't choose any other company if you are arriving into Palma Majorca. Non of the usual hassle. Straightforward, no hidden extras, lovely staff and really easy booking from start to finish. Couldn't recommend highly enough. THANK YOU TERRYS.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free experience I could not…

Hassle free experience I could not fault Terryscarhire the day before the flight I had phone issues I sent email asking if they could send the text to my wife's for the car location I got an email back 5mins later say no problem and my wife got the text on arrival. Also I noticed some damage near the end of stay and having not seen it before I took a photo and emailed the office . I got an email back saying it was already on their notes do nothing to worry about. If I go back to Majorca I would 100% use them again.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

A hassel free car hire

A hassel free car hire, no stress, car was waiting for me when I landed, no standing around St desks, just on the journey up to my hotel straight away. The car was clean, and a joy to drive, would recommend them if you want decent car hire that's hassle free

30 April 2025
Unprompted review

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