Test Meter Group Ltd Reviews 6,139

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that orders often arrive the very next day, are well-packaged, and that they are kept informed throughout the process. People are also very satisfied with the products, finding them to be of high quality and good value, with many appreciating the competitive pricing. The overall service is frequently highlighted as superb, with an easy ordering process and helpful staff. However, some customers experienced issues with delayed deliveries or incorrect items being sent. A few other people also felt that the customer service was dismissive when problems arose, and some were disappointed with products arriving out of calibration or missing accessories.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality, functionality,... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and efficient service, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied



Company details

  1. #28 of 55 best companies in Safety and work wear
  2. #17 of 31 best companies in Electrical equipment supplier
  3. #20 of 46 best companies in Solar energy equipment supplier
  4. #46 of 87 best companies in Tool shop
  5. #6 of 25 best companies in Tools Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback—great to hear you found our service fast and efficient!
If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very straight forward to order and…

Very straight forward to order and received items within a couple of days

21 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback—great to hear the ordering process was straightforward and your items arrived quickly.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Daniel

Thanks for your kind feedback—we’re glad you found it informative and helpful!

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback!

We’re pleased to hear you found the service quick and efficient—exactly what we aim for.

We appreciate your support!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 2 out of 5 stars

Absolutely shocking 😮

Parcel arrived was left on the door step. Given the cost I was shocked. Then opened up to find two months out of calibration and no offer of discount or any reply on why it’s not been tested and sent with a full 12 months I feel abit cheated to be honest

16 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Peter

Thanks for getting in touch.

Thanks for taking my call you earlier, naturally I was somewhat alarmed to hear that we had not replied to your e-mail.

I was relieved to hear that this was because because you sent this to the couriers E-Mail address, as we take pride in responding to all our e-mails swiftly.

I believe the issue is now currently being swiftly being looked into.

Please can you re-send the e-mail to customerservice@test-meter.co.uk and we will do all we can to help.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Good comunication

21 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thanks for your feedback!

We’re glad you were happy with the communication and kept well informed throughout your experience.

Many Thanks
Joseph Hancocks
Customer Service

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi,

Thank you so much for the five stars! We’re thrilled to hear you had a positive experience with us. Enjoy using your new Hygrometer, and we look forward to assisting you again in the future.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Move from kane458 to Anton sprint pro 3

I'm happy with service and new devices anton sprint pro3 it does works a treat ,I'm kane gas analyser user however I'm happy with my anton sprint pro3 highly recommend it friendly to use and economic and advanced futures.

31 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Yusf

Thanks for your feedback!

We're really pleased to hear you're happy with the service and enjoying your new Anton Sprint Pro 3.

It’s great to know you’re finding it user-friendly and a strong alternative.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing

14 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Irakli

Thanks so much!

We really appreciate your feedback.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast delivery great service from the…

Fast delivery great service from the customer service aswell

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Craig

Thanks for your feedback!

We're glad you experienced fast delivery and great support from our customer service team.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Buying a new MFT

I used test meter to buy a new MFT, lots of information and great choice on the website.
Used in the past and willuse again in the future.

31 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your continued support!

We're glad you found the website informative and that the range helped you choose the right MFT.

We look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

First time ordering from TestMeter

First time ordering from TestMeter, product arrived safe and sound. Works as it should. Would order from them again the next time I’m looking for more equipment. Decent tracking as well, arrived in the time window specified. Plenty of options to update delivery if not at home at the time etc.

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Andy

Thanks for choosing us for your first order!

Great to hear everything arrived as expected and that you found the tracking and delivery options helpful.

We’d be happy to assist you again next time you need equipment.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience, fair price and delivered really quickly!
Can't fault that for service

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your kind feedback!

We're glad you found the process easy and the delivery quick.

We appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

I will be using them again

No problems it was delivered when it said it was gonna be delivered and a good price. I would recommend them and use them again.

30 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Oliver,

We appreciate the feedback! Reliability and fair pricing are what we strive for at Test-Meter. It’s great to know we exceeded your expectations, and we look forward to serving you again soon when it needs calibrating.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very Satisfied

Great website, made finding the correct item easy. Price was very good, and simple purchase journey. Email updates confirming order/dispatch and delivery.
Will definitely use again in the future.

8 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Matt,

Thank you for the detailed feedback! We’re so glad you found our website easy to navigate and the process for your FGA seamless. We believe keeping you informed every step of the way is key, and we look forward to seeing you again in the future!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Very speedy service

Very speedy service, could not be better. Competitive prices.

10 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Chris,

Thanks for the shout-out and 5 stars! We love hearing that we delivered a top-tier experience. We'll keep working hard to keep our prices sharp and our shipping fast!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

All good

All good, meters as specified, delivery was prompt. I've used test-meter before, and will use them again.

25 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Thank you for the review! We’re happy to hear we hit the mark with both the equipment and the delivery speed. We appreciate your continued trust in Test-Meter. Looking forward to dealing with you again soon!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

This clamp meter is a great tool

This clamp meter is a great tool. For PV is the best option. Thanks. Gabriel

10 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Thank you for sharing your experience, Gabriel. We pride ourselves on offering the best tools for the renewable energy sector, so we’re thrilled the clamp meter is meeting your needs for PV testing. Thanks for choosing Test-Meter!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Great comunication and quick delivery

14 April 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi,

We appreciate the 5-star rating! Providing clear communication and fast shipping are top priorities for us, so it’s great to know we hit the mark. Thanks for choosing Test-Meter

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

I use this company for all my testing…

I use this company for all my testing equipment, great selection very competitive in price and always a quick delivery.

13 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul,

We really appreciate your continued support! It means a lot to the team here at Test-meter to know that our efforts to keep prices competitive and shipping fast are making a difference for you. Thanks for choosing us for all your testing needs!

Thanks
Gavin
Customer services

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