Test Meter Group Ltd Reviews 6,140

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that orders often arrive the very next day, are well-packaged, and that they are kept informed throughout the process. People are also very satisfied with the products, finding them to be of high quality and good value, with many appreciating the competitive pricing. The overall service is frequently highlighted as superb, with an easy ordering process and helpful staff. However, some customers experienced issues with delayed deliveries or incorrect items being sent. A few other people also felt that the customer service was dismissive when problems arose, and some were disappointed with products arriving out of calibration or missing accessories.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality, functionality,... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and efficient service, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied



Company details

  1. #28 of 55 best companies in Safety and work wear
  2. #17 of 31 best companies in Electrical equipment supplier
  3. #19 of 46 best companies in Solar energy equipment supplier
  4. #45 of 87 best companies in Tool shop
  5. #6 of 25 best companies in Tools Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I use this company for all my testing…

I use this company for all my testing equipment, great selection very competitive in price and always a quick delivery.

13 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul,

We really appreciate your continued support! It means a lot to the team here at Test-meter to know that our efforts to keep prices competitive and shipping fast are making a difference for you. Thanks for choosing us for all your testing needs!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Quick delivery

Quick delivery

9 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Robert,

Thanks for your review!

So pleased everything arrived quickly and accurately for you.

Hope to assist you again soon.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Gary

Good morning.

Thanks for your feedback!

We're pleased to hear you found the service very quick and efficient.

We appreciate your support and hope to assist you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Speedy delivering and robust packaging

Speedy delivering and robust packaging. Great that I got a free hard case with my Fluke DMM.

7 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Nick

Thanks for your feedback!

We're glad to hear your order arrived quickly and was well protected. It's great that the free hard case with your Fluke DMM was a nice bonus too — we hope it comes in handy.

We appreciate your support and look forward to serving you again!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 1 out of 5 stars

Megger has error code on after 2 weeks

Megger has error code on after 2 weeks
Customer service not helpful just asked for it back and wasn’t helping about me not having one for work

30 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Kieran

Thanks for the feedback.

I am sorry to hear you feel disappointed with the service.

We raised a support ticket for this case on Friday, shortly after your call (Case ref 2206801) we also e-mailed you at 11:09am confirming that we had a loan unit arrive in to assist you.

Please check your spam or email filters a as it's possible it's been filtered out.

Please can you respond to the e-mail or give us a call on 0113 248 9966 and we will be happy to progress this and help you get back up and running.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good service 👍👍👍👍👍

Good service 👍👍👍👍👍

23 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Simon

Thank you for your feedback!

We're glad you had a good experience with our service.

If we can be of any more assistance please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great experience

Prompt delivery, well packaged at a good price

27 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Chris

Thank you for your feedback!

We're pleased to hear your order arrived promptly, well packaged, and at a great price.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steven

Thank you for your kind feedback!

We're delighted to hear you were happy with our service and support.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 4 out of 5 stars

The experience was good

The experience was good .
Ps I pay next day delivery and I get the parcel 4 days after.

2 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Rui

Thank you for your feedback. We’re pleased to hear your overall experience was good.

I can see that this was shipped on time as it should have been.

Regrettably The delay is associated with the two bank holidays which don't fall as a typical working day.

I am glad however it's now arrived safely.

If I can be of any more assistance please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Very nice

Very nice, like a responsibility, he dropped us at our house. from very nice staff I am very happy with its service

2 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your kind feedback.

We’re so pleased to hear you were happy with the service and that our staff looked after you so well.

It’s great to know you had such a positive experience, and we really appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Lighting delivery

Ordered on a Monday, arrived freepost on a Wednesday. Lightning fast.

1 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thanks for your feedback!

We’re thrilled your order arrived so quickly and that you enjoyed our fast free standard carriage.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very good experience

The website was extremely easy to navigate and use. The prices that were advertised were the cheapest I could find and once purchased, my product arrived extremely well packaged a day later. Thank you for making this a very pleasant transaction.

1 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Daniel

Thank you for your fantastic feedback!

We’re delighted to hear you found the website easy to use, our pricing competitive, and that your order arrived quickly and well packaged.

We really appreciate your support and are pleased we could make the whole experience a pleasant one.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Good morning.

Thank you for your review! We’re pleased to hear you were happy with the fast delivery and competitive price.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

well organised

well organised

31 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Milan

Thank you for your feedback!

We’re pleased to hear you found everything well organised.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joe Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you

18 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Meryon

Thank you for your kind review!

We’re delighted to hear you were happy with the service.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joe Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great selection of equipment backed by…

Great selection of equipment backed by a speedy service and reasonably priced too

30 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thank you for your review!

Thank you for your great feedback! We’re delighted to hear you were pleased with our range of equipment, speedy service, and competitive pricing.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joe Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellent service very quick delivery

Excellent service very quick delivery

17 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steve

Thank you for your review!

We’re delighted to hear you received excellent service and very quick delivery.

If I can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Amazing service

Amazing service

16 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Artrur

Thank you for your kind feedback!

We’re so pleased you received amazing service.

If I can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great product good delivery

Great product good delivery

16 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback!

We’re glad to hear you’re happy with the product and delivery.

If I can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good communication

Good communication. Fast delivery. Decent prices. Would buy from again. 👍

25 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Jason

Thank you for your feedback!

We’re glad you appreciated our communication, fast delivery, and competitive prices.

We really appreciate your support and look forward to serving you again!

Best Regards
Joseph Hancocks
Customer Services Manager

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