I bought a Mega 1711 here because it was cheaper than anywhere else. It arrived faster than expected and I had good communication from the company.
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See what reviewers are saying
Ordered a flue gas analyser said it was in stock with next dsy delivery. Got order confirmation same day. Expected email saying posted. Nothing for 2 days. On enquiring on order found out not in... See more
Company replied
There is no questions about product quality with a gift, just loving it. Supposed to arrive in 5 days but end up stretching to 2 weeks by UPS, most low rated career. Instrument needed to carry out gas... See more
Company replied
I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... See more
Company replied
Company details
- Gas installation service
- Construction machine dealer
- Fire protection service
- Safety and work wear
- Solar energy equipment supplier
Information provided by various external sources
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
Contact info
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
4.1
Great
627 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Test4Less
Hello Andrew. Thanks for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
First Class Service
There's always a choice but I'm very happy with the price and service for my recent (significant) purchase from Test4Less. Highly competitive price and top notch service. I'll be back ...
17 December 2021
Reply from Test4Less
Thanks for the great review, we really appreciate it! We look forward to being of service again soon.
Top class service at a great price.
17 December 2021
Reply from Test4Less
Hello David. Many thanks for choosing Test4less and taking the time to leave a review. We hope to be of service again soon.
Very quick delivery.
14 December 2021
Reply from Test4Less
Hello Graham. Thanks for choosing Test4less and leaving a review. We look forward to being of service again soon.
Item arrived all ok and as described.
Item arrived all ok and as described.
The postage was pricey though.
11 December 2021
Reply from Test4Less
Hello Angus. Thank you for shopping with Test4less and taking the time to leave us your feedback. We hope to see you again.
Exactly what I ordered
Exactly what I ordered, very prompt delivery, cannot fault this company.
Thanks
8 November 2021
Reply from Test4Less
Thanks for the brilliant feedback. Thanks also for shopping with Test4less and we look forward to being of service again soon.
Selected an item to buy
Selected an item to buy. Ordering up was easy. Delivery company information and communication excellent. Item arrived as is as expected.
8 November 2021
Reply from Test4Less
Hello Simon. Thanks the great feedback, we really appreciate it. We look forward to being of service again soon.
Fast delivery just what was needed
2 November 2021
Reply from Test4Less
Hello Paul. Thanks for choosing Test4less and leaving us a 5* review. We look forward to being of service again soon.
Great Service many thanks
2 November 2021
Reply from Test4Less
Hello Steve. Thanks for choosing Test4less and for leaving us a 5* review. We look forward to being of service again soon.
Reply from Test4Less
Thanks for the 5* review David, we really appreciate it. We hope to be of service again soon.
Good quick service
30 October 2021
Reply from Test4Less
Hello Barry. Thanks for choosing Test4less and taking the time to leave a review. We look forward to being of service again soon.
Excellent service
Excellent service - quick delivery, good product range & competitive prices
30 October 2021
Reply from Test4Less
Hello Ralph. Thanks for the 5* review, great to hear you were happy with the service. We look forward to being of service again soon.
Great service in my experience.
Test4Less have quite ranging reviews but in my experience the service received was really very good. Delivery of the goods ordered was ahead of expected delivery date and the goods were well protected by the packaging.
Based on the service I received I have no qualms about recommending them.
29 October 2021
Reply from Test4Less
Thank you for choosing Test4less and taking the time to leave us your important feedback. We really do appreciate it. It is fantastic to hear you would recommend us, we hope to be of service again soon.
Unreliable delivery and completely unwilling to fix
The second time I have used them the first went without problems but the second has been a disaster .. ordered on monday with 1-3 days delivery at extra cost. They decided to use UPS who have probably the worst rating of any delivery company. They sent a text on tuesday saying delivery 10:15-14:15 wednesday so I waited in ... nothing ... then the tracking said by end of day ... nothing ... then the tracking reverted to on its way. I called after sales thursday am and was spoken to by a young lady who frankly made it plain I was a nuisance being persistent in asking for a delivery slot. They didnt seem to understand people lose money when they wait in for a failed delivery. She promised to speak to UPS and call back ... nothing .. so I called again to be told UPS had promised to deliver it that day by the end of the day 1900 ... nothing. I called again this friday morning to be told yet again there was nothing they could do blah blah ... no willingness to fix the problem whatsoever ... effectively tough ... now they are promising delivery for today again ! between 10:15-14:15 but the UPS tracking says its not out for delivery and there is an error with the shipping ... pathetic mess and a company unwilling to recognise they are shipping to working people. 3 days loss of income for a £213 item ... if its not delivered today I lose even more.
So if you need reliable delivery I suggest you go elsewhere and pay the little extra and not Test4Less even if they are cheaper in the long run this has cost me a fortune.
The customer service is shoddy.
29 October 2021
Unprompted review
Reply from Test4Less
Hello, thank you for your feedback and I'm very sorry to hear you were not happy with the service. We take all complaints very seriously and this has been looked into for you.
You placed the order with us the morning of 25/10/21 and selected the express 1- 3 working day shipping option. Josh contacted you the same day to advise the lead time would be longer as calibration had been selected. You contacted us on 26/10/21 to advise us to remove the calibration and send the unit out. The order was sent the same day.
Whilst the majority of orders are delivered next day, unfortunately on this occasion, UPS did take the full 3 days to deliver. The order was sent out on an overnight service, however, UPS are advising next day cannot be guaranteed at the moment. This is why we changed out express shipping option from next day to 1 - 3 working days.
Our after sales team contacted UPS a number of times to try and sort the issue for you. This information was then relayed to to you, we can only go off what UPS advise us regarding the delivery. Only UPS can provide a delivery time slot.
I appreciate it is very frustrating having to wait in for a delivery, especially when UPS had sent through notifications advising of a delivery.
Again, please accept our apologies that you were not happy with the service and that the delivery of your order on this occasion was not satisfactory.
Many thanks,
Test4less
Helpful & Can do attitude
Placed an order for multiple products & express shipping, was contacted the same day via phone to say not all products were in stock but the helpful team were able to resolve the issue and once the products were pack in stock were shipped immediately via express shipping. I Will be using this company again.
25 October 2021
Unprompted review
I’ve not used test4less before they was…
I’ve not used test4less before they was recommended by a friend. I have to be honest the service was spot on. I will be certainty be using them again in the future.
15 October 2021
Reply from Test4Less
Hello Jonathan. Thanks for your feedback, it is great to hear we were recommended to you by a friend. We look forward to being of service again in the future.
Seemless
From initial enquiry to receiving our tester, the journey was a pleasure. Will be returning for more equipment soon.
15 October 2021
Reply from Test4Less
Thanks for your great feedback, it is very much appreciated. We look forward to being of service again soon.
Reply from Test4Less
Hello Steven. Many thanks for choosing Test4less and taking the time to leave a 5* review. We hope to be of service again soon.
Reply from Test4Less
Hello Noor. Thank you for your review and for choosing Test4less. We look forward to being of service again soon.
Honestly I don’t understand how this…
Honestly I don’t understand how this company has 4.5 stars on trust pilot on Google they have 2 starts.
Anyhow Horrible company to deal with stay away. I brought a gas analyser from them last year they took my order on there website as item in stock when item wasn’t in stock oh yeah I had to call a week later to be told that they have to order the item from manufacture had to wait nearly 4-6 weeks anyhow after complaining I was promised a discount on my annual calibration 12 months later I contacted them for my calibration I was told a collection was booked for yesterday no one turned up for collection I called early this morning to find out what is happening only to be told no collection was ever book real incompetence and attitude given instead.
I am a engineer who needs my analyser and this company has been a total inconvenience from the beginning.
Test4less you have my details
———————-
After reading response from test4less I would like to state that actually nothing was offered to make things right I did speak to Craig who offered to make sure things will go smoothly next year and when I asked what about this years calibration as the unit still hadn’t been calibrated Craig was simply not interested just goes to show how insincere this company really is.
5 October 2021
Unprompted review
Reply from Test4Less
Hello Tamjeed. Thank you for you feedback and I’m very sorry to hear you have not been happy with the service.
I appreciate there was quite a wait for your analyser when you purchased it last year. Unfortunately at the time, there was a delay regarding the supply of the unit you ordered. We do not have a live stock check on our website. Your patience was very much appreciated whilst stock took its time to arrive to us. Once we received stock, we sent it to you as soon as possible.
Regarding the calibration this year, I’m sorry the process has not gone as smoothly as hoped. I raised your points internally. I understand you have spoken with my colleague Craig since leaving your review and appreciate you do not wish to proceed.
We feel our Trustpilot score reflects the very high level of service we offer. Admittedly things do not always go to plan, however, on these rare occasions we always try our best to put things right. Many thanks, Test4less.
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