Tetley UK Reviews 

180
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, most reviewers were let down by their experience overall. Consumers frequently pointed out that the tea tastes extremely weak and watery, leaving them with little to no flavor in their daily cup. Many buyers explained that the teabags now feel much lighter and contain noticeably smaller amounts of tea leaves than they used to in the past. Some reviewers were not happy with a strange chemical or perfumed taste affecting their drinks and leaving an unpleasant sensation. A few other people also felt that the overall product quality has declined significantly over the recent years compared to traditional past standards.

What people talk about most

Product

Consumers find product dissatisfaction widespread, with many reviewers reporting that the tea tastes weak,... See more

Quality

Clients share negative opinions on quality, frequently reporting that the tea tastes weak, chemically, or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This month Tetley tea bags are just awful. I thought I had a bad batch but then looked online. Lots of people saying the same thing. I need two bags in one cup (NOT a pot!) to get anywhere near a norm... See more

Rated 1 out of 5 stars

I had the great misfortune of having to endure several cups of this monstrosity of a tea. Why anyone would choose to drink let alone spend good money on it I have no idea. If all you have ever known... See more

Rated 1 out of 5 stars

Don't know what you've done but the Tetley original is terrible. We thought it was the milk as our cuppa tasted chalky. But via using Scottish blend we discovered it wasn't our milk nor water but Te... See more

Rated 1 out of 5 stars

Be warned. This company has been bought out and the tea has completely changed and not for the better. The new perfumed flavour started slipping through around last Christmas, and I have finally stopp... See more


Company details

  1. Tea Shop
  2. also in
  3. Coffee store
  4. Tea Manufacturer
  5. Tea Market Place

Information provided by various external sources

Discover the best quality tea from Tetley. Buy tea online and enjoy your morning cuppa with the different tea flavour. Visit our website for a wide range of healthy teas.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

180 reviews

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1.3

All reviews

(180)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor taste & no colour on my recent order

I have always bought Tetley tea bags and recently the bag of 440 tea bags (0.88kg) from Home Bargains Heywood. I was telling my partner they don't have taste & colour at all, even I used 3 t.bags in one cup & feels nothing. Why you guys ruining your quality. I like PG tips too & they are strong in taste but the bag quality is rubbish.

4 November 2022
Unprompted review
Rated 1 out of 5 stars

Bury your Head in a Teabag Tetley

Since initially writing a review I complained to Tetley, they asked for Tea Bags which were supplied. Back came the reply which blamed everything bar themselves. When basically 90% say their wrong, they don’t want to listen!

3 November 2022
Unprompted review
Rated 1 out of 5 stars

I have always bought Tetley tea bags…

I have always bought Tetley tea bags and recently the bags don't seem to be the same, they're weaker than previously and don't taste the same. What have you done to make this happen. I will try other brands now to see if I can get a better cuppa.

2 November 2022
Unprompted review
Rated 1 out of 5 stars

Tetley tea bags seem weaker

I googled 'are Tetley tea bags weaker' and ended up on this site. It appears I am not alone - we've been loyal Tetley customers for many years but it looks like we will have to try a different brand.

5 October 2022
Unprompted review
Rated 2 out of 5 stars

Disappointing

I normally use another brand, but last week, I bought these, as my local shop only stocked Tetley. I've not had a decent cuppa since and will be buying my usual today.

27 September 2022
Unprompted review
Rated 1 out of 5 stars

I always got Tetley my favorite…

I always got Tetley my favorite tea..but this year 2021 to now..its changed i can say its horrible what did you do to my tea. I hope you fix this problem soon because im about to buy red rose or something ..i so miss my tea i refuse to pay the high price we are paying to have to use 2 bags for one tea..that would be 108 teas out of a box of 216..not good. Good luck

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Tetley Original? Not anymore.

Agree to all the negative feedback. Tetley used to be my go-to drink but it now tastes more like the bag than the tea. Another long-established and once British company dragged into the gutter by greedy foreign businessmen; not what the Tetley brothers envisioned I'm sure.

28 August 2022
Unprompted review
Rated 1 out of 5 stars

I used to buy this brand all the time

I used to buy this brand all the time, but having recently invested in a large packet of 240 tea bags, I was left thoroughly disappointed, in that they are now weaker in strength and have a blatant metallic taste. It's now sub-budget quality tea, and I'm finished with it.

17 August 2022
Unprompted review
Rated 2 out of 5 stars

Somethings changed

I’ve just bought a pack of Tetley tea bags at the supermarket and had the first cup last night and immediately noticed it tasted different. Added to that, as others have noted, I ended up with a mouthful of tea leaves. Thinking something I had eaten may have tainted the taste I had my first cup of tea this morning before breakfast and it is exactly the same taste. Additionally, I got another mouthful of tea leaves!

14 August 2022
Unprompted review
Rated 1 out of 5 stars

Ive been using Tetley tea bags for…

Ive been using Tetley tea bags for years over the last few months and different packs of tea bags from different supermarkets have found they do not make a cup of tea like they used to. No matter how long the bag is left in the cup its still weak. Will be changing to another brand next time I go shopping.

25 June 2022
Unprompted review
Rated 1 out of 5 stars

Wishy washy tea

Bought a large bag of 1100 tetley tea bags as I have always used tetley and to say I like my tea is an understatement , the tea is weak and doesn't taste the same also bags are bursting a lot easier , will be switching to another brand , tetley get your act together before all your customers switch .

8 June 2022
Unprompted review
Rated 2 out of 5 stars

I now need two teabags where one was fine before.

Always bought Tetley because the tea bags made a decent cup of tea, but recently they don't. The tea is, weak and tasteless. I suspect the amount of tea in the tea bag has been reduced. Switching to another brand as this looks like a Tetley cost-cutting exercise.. at the customers expense. Such bean-counting is bound to hurt the company in the long term

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Came here to see if others were having…

Came here to see if others were having similar issues to me. The amount of tea in the bags has been halved, they’re made so cheaply and there’s about a cm of tea leaves floating at the end. Keep mindlessly taking a sip of tea and ending up with a mouth full or sludgy tea leaves. On top of this they’ve started charging more for the privilege of having to spit 20% of my tea out.

Ew, Jesus, gross.

29 April 2022
Unprompted review

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