Broadway Studios Reviews 

1,998
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, welcoming, and professional approach, making them feel comfortable and at ease throughout the process. Many people highlight the exceptional service, noting how well their needs were understood and met, contributing to a relaxed and enjoyable atmosphere. Reviewers are particularly impressed with the high quality of the photographs, often finding them beautiful, clear, and professional. People also frequently commend the makeup and hair stylists for their skill in achieving desired looks and making clients feel fabulous.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, with many describing it as spectacular and exemplary from... See more

User experience

Clients share positive opinions on user experience, with many describing it as an amazing and wonderful... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Product

Customers had positive experiences with the product, consistently praising the stunning quality of the photos... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great experience with me, my mum and 2 year old daughter. We have beautiful pictures that will last a life time. The quality of the pictures were wonderful, we loved all of them. And the cust... See more

Rated 4 out of 5 stars

A friend recommended me for a shoot at the broadway studios so I decided to go along for a work promo shoot. I was greeted by the friendly reception staff, who explained the day to me and offered refr... See more

Rated 4 out of 5 stars

Welcoming & friendly staff. Really enjoyed the session. Stylist listen to my preferences and made me feel fabulous 👌🏾. I would deffo recommend

Rated 4 out of 5 stars

I had a lovely afternoon at my photoshoot. Warm and friendly staff, including reception, hair & makeup, and photographer. Obviously not a natural model, but had fun with different outfits and pose... See more


Company details

  1. Photography Studio

Written by the company

Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,998)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So amazing!

So amazing, treated me with nothing but kindness. I was offered beverages during the process alongside my stylist being so kind and my photographer making sure i was comfortable with everything.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Feel Glamorous

We were really impressed by the professionalism from the first call to set up our appointment. Everyone was so nice which helped with the experience. Patricia is a superstar. We get so many comments about the make up and hair, beyond the photoshoot. Really lovely experience, I fully recommend and will repeat soon for another special ocassion.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

I had the best experience at Broadway…

I had the best experience at Broadway studios!
Everyone was very warm and the atmosphere was incredibly welcoming.
It was my first shoot but was made to feel comfortable in front of the camera and loved how my pictures turned out!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a really great experience

I had a really great experience, the people there that was assisting me on that day was very nice and easy to talk to love my hair and photos that I took. The prices was good as well as the facilities ☺️☺️

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Mr&Mrs Wade

It was an amazing experience and the staff was welcoming and has great customer service.

My hair and makeup was just perfect, just the way I wanted.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

I was recommended by a friend and decided to go along to see what the experience was like. I had a great time. The staff were super friendly. The photographer was very supportive and she made me feel like a million dollars! The pictures were great and I intend to use them a lot.
Overall a great experience.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a good experience with the studios…

Had a good experience with the studios back in October. The photographer and the makeup artist made the whole experience even better I believe, they were both extremely professional and knew what they were doing. I ended up taking some photos and actually one of them is now framed in my bedroom.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality images

Quality images, professional staff and engaging sessions. I would definitely recommend this service.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

big scam avoid

3 December 2025
Unprompted review
Broadway Studios logo

Reply from Broadway Studios

Hi Brad,

We have carefully checked our client records and can confirm that there is no account or previous engagement under the name “Brad Clive.”

It therefore appears that you have not been a client of ours.

Regrettably, your review does not provide any specific details or context that would allow potential customers to understand the basis of your feedback.

Best wishes,
Broadway Studios

Rated 1 out of 5 stars

massive scam avoid!

5 December 2025
Unprompted review
Broadway Studios logo

Reply from Broadway Studios

Hi Luke,

We have carefully checked our client records and can confirm that there is no account or previous engagement under the name “Luke Champion.”

It therefore appears that you have not been a client of ours.

Regrettably, your review does not provide any specific details or context that would allow potential customers to understand the basis of your feedback.

Best wishes,
Broadway Studios

Rated 5 out of 5 stars

Great Experience

I had a great experience during my photo session, and was greatly surprised and pleased with how my photos came out. The staff were friendly throughout. My makeup and hair session was great, with the make-up artist/hairstylist being attentive to my preferences. The photographer made sure he was aware of the type of photoshoot I wanted and played to my strengths, resulting in amazing professional photos

23 September 2025
Unprompted review
Rated 4 out of 5 stars

A photoshoot at Broadway Studios was a…

A photoshoot at Broadway Studios was a special experience. I felt like a movie star. The photographs were stunning and perfect for use on my websites. Just make sure that you budget extra for some additional images, as the photos are so good you will battle to choose which ones you want.

30 September 2025
Unprompted review

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