I had issues ordering on line, so this review mainly is for the very polite phone service. Imran was polite and friendly, very efficient and engaging. My order was processed within minutes and dispa... See more
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This company has gone above and beyond for me. Evri have let me down with my order delayed really badly. Got in contact with this company within the hour everything dealt with new order on the way and... See more
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Website is so easy to use. Ordering takes very little time Deliveries are always quick Goods always come packaged well I have been advised customer for 10 years and have never been let down... See more
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It isn't my first time buying products from this online store. Everytime I did, service was amazing, website clear and easy to navigate at, competitive prices and a lot of offers always available. De... See more
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Company details
- #36 of 121 best companies in Vaporiser shop
- #41 of 124 best companies in Electronic cigarette store
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
22k reviews
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Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for your kind words, really great to know that you are very happy overall with the competitive pricing and rapid delivery of your vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
The first unit I opened
The first unit I opened, after 10/20 puffs, sucked liquid in my mouth which was very discomfiting. I dropped the unit onto car seat. Leak caused a terrible stain. Later, Turned the unit to use the other tank. Thereafter no problems,
Can return, if you agree to pay postage.
Roy lynch
07521 916877
14 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Morning
Sorry to hear you have experienced issues with your e-cigarette device, so we can try and assist with some troubleshooting steps, we need you to contact our customer services team when convenient either by phone, email or live chat.
Many Thanks
Mick
The Electronic Cigarette Company
Really good Service
Had some very good deals on and everything arrived really quickly very happy with Service
18 March 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.
Have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to share your feedback with us, nice to know that you are very happy overall.
Hope you have a nice week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for this review, the 5 stars and for choosing us for the purchase of your vaping essentials.
Have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and importantly for choosing us as your preferred retailer for the purchase of your vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for your kind words, really is very much appreciated, and great to know that we are your preferred go to retailer for the purchase of your vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products, hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Have been using TECC for a while now
Have been using TECC for a while now, excellent delivery and good prices.
13 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to share your feedback with us, great to know that you are very happy with the competitive pricing and rapid delivery of your vaping products, also thanks for your continued custom.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent and speedy service which…
Excellent and speedy service which meant that I got my vapes in a timely way
13 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for sharing your feedback, nice to know that you are receiving your vaping products very promptly, just as we expect for you.
Hope you have a great week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent service with quick response…
Excellent service with quick response to any issues
13 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for your complimentary feedback, nice to know that you are happy with the the high standard of service you are receiving and the aftersales support provided by our experienced customer services team.
Hope you have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
Delivered really quick and messages…
Delivered really quick and messages really good came when said it would
13 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review really good to know that you are receiving your vaping essentials very quickly, which is exactly what we expect for you.
Hope you have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for this review, great to know that you found exactly what you were looking for when shopping on the TECC website, and even better to know that you are receiving your vaping products very quickly, which is what we expect for you.
Have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent service
Thankyou for my recent order,
Arrived on time, and price was cheaper than expected.
Elaine B.
13 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to write us this review, great to know that your vaping products are arriving with you very promptly, which is exactly what we expect for you, and nice to know that you are content with the competitive pricing that we offer throughout the TECC website.
Have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for this review, the 5 stars and for continuing to purchase through our TECC website, it really is very much appreciated by us all within the TECC team.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time out to write us this review and for awarding us the maximum 5 star rating, great to know that you are receiving your vaping products very quickly, which is exactly the delivery service we expect you to receive.
Have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Great vape liquid with excellent flavour and a smooth draw. The taste stays consistent from start to finish without being overpowering, and the quality is excellent. Definitely one I'd buy again and would recommend to anyone looking for a reliable all-day vape.
12 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for what looks to be a very high 15 star review, greatly appreciated, and we are just happy to know that you are happy when shopping with us on the TECC website for your chosen vaping products.
Hope you have a really fantastic week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for providing us with your own personal feedback, really good to know that you are very happy overall when shopping with us for your chosen vaping products on the TECC website.
Hope you have a really nice week.
Many Thanks
Mick
The Electronic Cigarette Company
Great prices and great delivery
Great prices and great delivery, arrived within 2 days and i ordered over the weekend
12 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.
Hope you have a fantastic week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Super company great value no hassle…
Super company great value no hassle guaranteed quality
30 May 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review and for your kind words, great to know that you are having an enjoyable experience when shopping with us for your chosen vaping products.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
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